Alexander C. Henderson - Municipal Shared Services and Consolidation: A Public Solutions Handbook

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Municipal Shared Services and Consolidation

Municipal Shared Services and Consolidation accomplishes the important task of translating insights from academic research into the realities of working government professionals. Municipal leaders of all stripes will get valuable guidance about when to pursue collaborations among governments and how to manage them. Matthew Potoski, University of California, Santa Barbara

This book provides an excellent review of the conceptual issues related to interlocal collaboration and shared service management. It contains critical insights for students, scholars, and practitioners who are interested in local service provision and governance. Alfred T. Ho, University of Kansas

Municipal Shared Services and Consolidation provides a clear and comprehensive review of the theories and practices associated with the structuring and management of complex local government services. Intended for academics, students, and practitioners, this volume addresses concepts and processes of shaping collaborative public-service arrangements, keeping in mind the goals of effectiveness and efficiency.

The Handbook begins by reviewing various approaches to shared services and consolidation, highlighting conceptual foundations, practical barriers, and related cultural considerations. In-depth analysis of the processes of creating, implementing, and managing shared services and consolidation agreements is backed up by solid advice and practical solutions. This exceptional resource is complemented by numerous examples, cases, illustrations, and a thorough bibliography.

About the Editor:

Alexander C. Henderson is an assistant professor in the Department of Health Care and Public Administration at Long Island University, Post Campus. He holds a BA and MPA from Villanova University, and a PhD in public administration from Rutgers University-Newark. He previously served as a chief administrative officer, operational officer, director, and volunteer with several emergency services organizations in suburban Philadelphia.

MUNICIPAL SHARED SERVICES
A Public Solutions Handbook
Alexander C. Henderson, Editor

E-GOVERNMENT AND WEBSITES
A Public Solutions Handbook
Aroon Manoharan, Editor

Municipal Shared Services and Consolidation

A PUBLIC SOLUTIONS HANDBOOK

Alexander C. Henderson, Editor

First published 2015

by Routledge
711 Third Avenue, New York, NY 10017

and by Routledge
2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN

Routledge is an imprint of the Taylor & Francis Group, an informa business

2015 Taylor & Francis

The right of the editor to be identified as the author of the editorial material, and of the authors for their individual chapters, has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

Library of Congress Cataloging in Publication Data
Municipal shared services and consolidation: a public solutions handbook /edited by
Alexander C. Henderson.
pages cm. (The public solutions handbook series)
Includes bibliographical references and index.
1. Municipal servicesUnited StatesManagement 2. Municipal governmentUnited
States. 3. Shared services (Management)United States. I. Henderson, Alexander C.,
1980-HD4605.M86 2014
363.6068dc23

ISBN: 978-0-765-64561-6 (hbk)
ISBN: 978-0-765-63723-9 (pbk)
ISBN: 978-1-315-72076-0 (ebk)

Contents

Marc Holzer

Alexander C. Henderson

Mildred E. Warner

Christopher V. Hawkins and Jered B. Carr

Sydney Cresswell and Anthony Cresswell

Michael R. Hattery

Lauren Miltenberger

Eric S. Zeemering

Daniel E. Bromberg

William D. Hatley, Richard C. Elling, and Jered B. Carr

Ricardo S. Morse and Charles R. Abernathy

Suzanne Leland and Reid A. Wodicka

The impetus for this series of public management handbooks is simply that public managers must have ready access to the best practices and lessons learned. That knowledge base is surprisingly extensive and rich, including insights from rigorous academic studies, internal government reports and publications, and foundation-supported research. Access to that knowledge, however, is limited by substantial barriers: expensive books and academic journals; thick academic language and hard-to-decipher jargon; the sheer volume of information available. Our objectives in initiating this series are to identify insights based in practice, build competencies from that knowledge base, deliver them at an affordable price point, and communicate that guidance in clear terms.

GROUNDED INSIGHTS

Each volume in the series will incorporate case-based research. Each will draw helpful insights and guidelines from academe, government, and foundation sources, focusing on an emerging opportunity or issue in the field. The initial volumes will, for example, address: Shared Services for Municipalities and Counties, Managing Generational Differences, Government Counter-Corruption Strategies, Public Sector Innovation, E-Government and Websites, and Performance Measurement and Improvement.

COMPETENCIES

We are initiating this series of Public Solutions Handbooks to help build necessary competencies, empowering dedicated, busy public servantsmany of whom have no formal training in the management processes of the public offices and agencies they have been selected to leadto respond to emerging issues, delivering services that policymakers have promised to the public, carrying out their missions efficiently and effectively, and working in partnership with their stakeholders. Enabling practitioners to access and apply evidence-based insights will begin to restore trust in their governments through high-performing public, nonprofit, and contracting organizations.

Just as importantly, students in graduate degree programs, many of whom are already working in public and nonprofit organizations, are seeking succinct, pragmatic, grounded guidance that will help them succeed far into the future as they rise to positions of greater responsibility and leadership. This includes students in Master of Public Administration (MPA), Master of Public Policy (MPP), Master of Nonprofit Management (MNPM), and even some Master of Business Administration (MBA) and Law (LLD) programs.

AFFORDABILITY

Handbook prices are often unrealistically high. The marketplace is not serving the full range of public managers who need guidance as to best practices. When faced with the need for creative solutions to cut budgets, educating for ethics, tapping the problem solving expertise of managers and employees, or reporting progress clearly and transparently, a grasp of such practices is essential. Many handbooks are priced in the hundreds of dollars and are beyond the purchasing power of an individual or an agency. Journals are similarly priced out of the reach of practitioners. In contrast, each volume in the Public Solutions series will be modestly priced.

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