Patria de Lancer Julnes - Innovation in the Public and Nonprofit Sectors: A Public Solutions Handbook

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De Lancer Julnes and Gibson have assembled a collection that provides a much neededantidote to the view that it is only the private sector that innovates. From municipal planning and technological innovations, through coaching in community colleges and measuring culture value in museums, to collaborative governance arrangements, this collection showcases the wealth of innovation occurring in the public and not-for-profit sectors. The contributions address how to conceptualize and study innovation, explore how innovations come to be and how organizations choose, describe how they are implemented in the face of challenges, and finally, discuss how innovation success can be judged. It is a must read for anyone interested in this topic.

Jenny M Lewis, University of Melbourne

Public managers are expected to be innovative and do more with less, but actual innovation cannot be reduced to a checklist. Patria de Lancer Julnes and Ed Gibsons textbook demystifies innovation. Innovation in the Public and Nonprofit Sectors is rich in current, practical demonstrations that inspire and provide lessons in how to be innovative. It is ideal as a text for professionals in training as well as practitioners.

Alan Lyles, University of Baltimore

An excellent compendium of cases from the nonprofit and public sectors that moves us well beyond traditional approaches to innovation that assume organization-centric perspectives, top-down leadership, centrally-resourced funding, and official channels of communication. These cases and their analyses point us toward the next generation of research and practicea network-centric perspective on innovation that requires trans-organizational leadership and cross-boundary collaborations among a network of stakeholders. This shift is welcomed and much-needed in todays dynamic environment. It affords a much more nuanced understanding of innovation in all of its complexity.

Nancy Roberts, Naval Postgraduate School

Innovation in the Public and Nonprofit Sectors

In the organizational context, the word innovation is often associated with private sector organizations, which are often perceived as more agile, adaptable, and able to withstand change than government agencies and nonprofit organizations. But the reality is that, whereas they may struggle, public and nonprofit organizations do innovate. These organizations must find ways to use shrinking resources effectively, improve their performance, and achieve desirable societal outcomes. Innovation in the Public and Nonprofit Sectors provides alternative frameworks for defining, categorizing, and studying innovation in government and in the nonprofit sector.

Through a diverse collection of international case studies, this book broadens the discussion of innovation in public and nonprofit organizations, demonstrating the hurdles organizations face and examining the technological advances and managerial ingenuity innovators use to achieve their goals, both within and beyond the boundaries of the innovating organization. The chapters shed light on key issues including:

• how to conceptualize innovation;
• how organizations decide between competing good ideas;
• how to implement innovation;
• how to contend with challenges to innovation;
• how to judge success in innovation.

This book provides current and future public managers with the understanding and skills required to manage change and innovation, and is essential reading for all those studying public management, public administration, and public policy.

Patria de Lancer Julnes, PhD, is Professor and Director of the Doctor of Public Administration Program in the School of Public Affairs at Pennsylvania State University, USA.

Ed Gibson, PhD, is Associate Professor of public administration in the College of Public Affairs at the University of Baltimore, USA.

MUNICIPAL SHARED SERVICES
A Public Solutions Handbook
Alexander C. Henderson, Editor

E-GOVERNMENT AND WEBSITES
A Public Solutions Handbook
Aroon Manoharan, Editor

MANAGING THE NEXT GENERATION OF PUBLIC WORKERS
A Public Solutions Handbook
Madinah F. Hamidullah

PARTNERSHIP GOVERNANCE IN PUBLIC MANAGEMENT
A Public Solutions Handbook
Seth A. Grossman and Marc Holzer

INNOVATION IN THE PUBLIC AND NONPROFIT SECTORS
A Public Solutions Handbook
Patria de Lancer Julnes and Ed Gibson, Editors

First published 2016
by Routledge
711 Third Avenue, New York, NY 10017

and by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN

Routledge is an imprint of the Taylor & Francis Group, an informa business

2016 Taylor & Francis

The right of the editor to be identified as the author of the editorial material, and of the authors for their individual chapters, has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this book may be reprinted or reproduced or utilized in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

Library of Congress Cataloging in Publication Data
Innovations in the public and nonprofit sectors : a public solutions
handbook / edited by Patria de Lancer Julnes and Ed Gibson.

pages cm.(The public solutions handbook series)

Includes bibliographical references and index.

1. Organizational change. 2. Public administrationTechnological

innovations. 3. Administrative agenciesManagement. 4. Administrative
agenciesEffect of technological innovations on. 5. Nonprofit
organizationsManagement. 6. Nonprofit organizationsEffect of
technological innovations on. Julnes, Patria de Lancer, editor of compilation. | Gibson, Ed,
editor of compilation.
JF1525.O73 I577 2015
658.4/063dc23
2015020168

ISBN: 978-1-138-92075-0 (hbk)
ISBN: 978-0-7656-4458-9 (pbk)
ISBN: 978-1-315-68686-8 (ebk)

Typeset in Times
by Cenveo Publisher Services

To George, Thomas, Peter, and Alexander
To Mary Jo and Lindsay

Contents

Patria de Lancer Julnes and Ed Gibson

Patria de Lancer Julnes

Francesca Manes Rossi, Alessandra Allini, and Francesco Dainelli

Ed Gibson

Sukumar Ganapati and Gina Scutelnicu

Seema D. Iyer

Dario Cavenago, Benedetta Trivellato, and Mila Gasc-Hernndez

Mark Pisano

Benjamin Y. Clark and Maria Shurik

Janet Boguslaw, Martha Cronin, and Marissa Guananja

Richard F. Callahan

Michael Howell-Moroney

Susan T. Gooden, Kasey J. Martin, and Lindsey L. Evans

Patria de Lancer Julnes, Ed Gibson, and Soyoung Park

Tables

Figures

The editors wish to gratefully acknowledge the generous, unstinting, and incisive comments and recommendations of our board of reviewers on early drafts of the chapters included in this handbook: Dr Frances Berry, Dr Sandford Borins, Ms Eleanor Glor, Dr Lenneal Henderson, Dr Anne Khademian, Dr Jenny Lewis, Dr Alan Lyles, Dr Nancy Roberts, Dr Eva Srensen, Dr Jacob Torfing, and Dr Richard Walker. They all did a commendable job.

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