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Daniel W. Wheeler - Servant Leadership for Higher Education: Principles and Practices

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SERVANT LEADERSHIP
FOR HIGHER EDUCATION

Given the myriad of complex problems facing higher education, it is difficult to imagine that an administrator at any level of the institution could be effective without engaging in servant leadership. Higher education is a service industry and, consequently, this text is a must read for practicing administrators who are committed to effective leadership.
MARY LOU HIGGERSON, Ph.D., vice president for Academic Affairs and dean of the college, Baldwin-Wallace College

Finally a thoughtful book on servant leadership with direct application to higher education. Includes many strategies for developing servant leadership in self, others, and organizations.
DR. GARY L. FILAN, executive director, Chair Academy

With Servant Leadership for Higher Education Dan Wheeler brings the gauzy platitudes sometimes associated with servant leadership down to earth in a set of field-tested principles. I finished the book fantasizing about how much better off our colleges and universities would be if our leaders behaved like this!
JON WERGIN, professor of educational studies, Ph.D. in Leadership & Change Program, Antioch University

This is a must read for anyone thinking about becoming an academic leader. In the academy, it is not about command and controlits about serving your colleagues. Dan Wheelers book nails it as nothing is more critical to leaders than success in serving their colleagues.
WALTER GMELCH, dean and professor, School of Education, University of San Francisco

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SERVANT LEADERSHIP FOR HIGHER EDUCATION PRINCIPLES AND PRACTICES Daniel W - photo 1
SERVANT LEADERSHIP FOR HIGHER EDUCATION
PRINCIPLES AND PRACTICES

Daniel W. Wheeler

Kent M. Keith

Copyright 2012 by John Wiley Sons Inc All rights reserved Published by - photo 2

Copyright 2012 by John Wiley & Sons, Inc. All rights reserved.

Published by Jossey-Bass

A Wiley Imprint

One Montgomery Street, Suite 1200, San Francisco, CA 94104-4594www.josseybass.com

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.

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Wiley also publishes its books in a variety of electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If the version of this book that you purchased references media such as CD or DVD that was not included in your purchase, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Excerpt from The Servant as Leader by Robert K. Greenleaf. Reprinted by permission of the Greenleaf Center. Copyright Robert K. Greenleaf Center, 1991.

Excerpt from The Institution as Servant by Robert K. Greenleaf. Reprinted by permission of the Greenleaf Center. Copyright Robert K. Greenleaf Center, 1972, 2009.

Excerpt from Tales of Turnaround: Servant Leaders Making a Difference at Universities by Kent Keith. Reprinted by permission of the author. Copyright Kent M. Keith 2008.

Library of Congress Cataloging-in-Publication Data

Wheeler, Daniel W., date.

Servant leadership for higher education : principles and practices / Daniel W. Wheeler. 1st ed.

p. cm.

Includes bibliographical references and index.

ISBN 978-1-118-00890-4 (hardback); 978-1-118-18136-2 (ebk); 978-1-118-18137-9 (ebk); 978-1-118-18138-6 (ebk)

1. Universities and collegesAdministration. 2. Educational leadership. 3. Servant leadership. I. Title.

LB2341.W464 2012

378.1'11dc23

2011039778

Jossey-Bass Resources for Department Chairs
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  • Jeffrey L. Buller, The Essential Department Chair: A Practical Guide to College Administration
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  • Robert E. Cipriano, Facilitating a Collegial Department in Higher Education: Strategies for Success
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  • Mary Lou Higgerson and Teddi A. Joyce, Effective Leadership Communication: A Guide for Department Chairs and Deans for Managing Difficult Situations and People
  • Deryl Leaming, Academic Leadership: A Practical Guide to Chairing the Department, Second Edition
  • Deryl Leaming, Managing People: A Guide for Department Chairs and Deans
  • Jon Wergin, Departments That Work: Building and Sustaining Cultures of Excellence in Academic Programs
  • Daniel W. Wheeler, Servant Leadership for Higher Education: Principles and Practices
  • Daniel W. Wheeler et al., The Department Chairs Handbook, Second Edition
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Online Resources

Visit www.departmentchairs.org for information on online seminars, articles, book excerpts, and other resources tailored especially for department chairs.

FOREWORD

This book opens the door into an important fieldthe study and practice of servant leadership in higher education administration. It provides a comprehensive overview of the philosophy, principles, and practices of servant leadership that can make a positive difference in daily administrative work on campus. It is grounded in specific values and applied to real cases.

The book is timely because change is on us, and servant leadership offers a way to achieve the kind of thoughtful, positive change that addresses real needs. Institutions of higher education are complex and difficult to govern well. Typically, three groups have opportunities for leadership in governance and administrationthe board, the faculty, and the administration. If each group focuses only on its own power and prerogatives, little good is likely to occur. If instead all three groups work together to identify and address the highest-priority needs of the institution and those it serves, then authentic and lasting progress is possible. Bold plans can be developed and implemented; dreams can be fulfilled.

No one knew this better than Robert K. Greenleaf, who launched the modern servant leadership movement in 1970 with the publication of his classic essay, The Servant as Leader. The first edition of the essay was addressed to students, faculty members, staff, and board members in institutions of higher education. It was a result of the time he spent in the late sixties teaching and consulting on college campuses.

It is easy to imagine that Greenleafs best test of the servant leader was shaped by his extensive experience on campus. He wrote The best test, and difficult to administer, is: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? This test is exceptionally relevant to the work of educators. We gather together in our campus communities to help each other learn and grow. We focus on the growth of students, of course, but to serve them well we also need to support the growth of faculty members, staff, and board members. Our effectiveness as leaders should be measured by that growth.

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