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Hafford-Letchfield Trish - Inclusive Leadership in Social Work and Social Care

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Social work and social care continue to face an unprecedented period of challenge and uncertainty, requiring the development of leadership capabilities at every level of the workforce as well as in the community. This critical and reflexive book looks closely at the pivotal but demanding role that leadership and management play in promoting social work and social care. It focuses particularly on the value that is potentially created when the human relationships between people delivering and people using public services are effective, and the conditions are present to nourish confidence, inspire self-esteem, unlock potential and erode inequality. Aimed at new, aspiring and experienced managers, and senior practitioners, it draws on a range of disciplines not typically found in social work and social care and encourages readers to broaden their examination of leadership in areas such as the design of organisations, the role of service users in leadership practice and the phenomena of dignity within the context of organisational culture and dignity.

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INCLUSIVE LEADERSHIP IN SOCIAL WORK AND SOCIAL CARE Trish Hafford-Letchfield - photo 1
INCLUSIVE LEADERSHIP IN
SOCIAL WORK AND SOCIAL
CARE
Trish Hafford-Letchfield, Sharon Lambley, Gary Spolander and Christine Cocker
With contributions from Niall Daly
First published in Great Britain in 2014 by Policy Press University of Bristol - photo 2
First published in Great Britain in 2014 by
Policy Press University of Bristol 6th Floor Howard House Queens Avenue Clifton Bristol BS8 1SD UK Tel +44 (0)117 331 5020 Fax +44 (0)117 331 5367 e-mail
North American office: Policy Press c/o The University of Chicago Press 1427 East 60th Street Chicago, IL 60637, USA t: +1 773 702 7700 f: +1 773-702-9756 e:
Policy Press 2014
Every attempt has been made to trace the owner of (p 39). If you are the copyright owner please contact Policy Press.
British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library
Library of Congress Cataloging-in-Publication Data
A catalog record for this book has been requested
ISBN 978 1 44730 981 1 epub
The right of Trish Hafford-Letchfield, Sharon Lambley, Gary Spolander, Christine Cocker and Niall Daly to be identified as authors of this work has been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.
All rights reserved: no part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior permission of Policy Press.
The statements and opinions contained within this publication are solely those of the authors and not of the University of Bristol or Policy Press. The University of Bristol and Policy Press disclaim responsibility for any injury to persons or property resulting from any material published in this publication.
Policy Press works to counter discrimination on grounds of gender, race, disability, age and sexuality.
Cover design by Policy Press
Front cover image: istock.com
Dedicated to
Guardsman Michael Roland, 1st Battalion Grenadier Guards,
died 27 April 2012, Afghanistan, aged 22 years.
Brave and respected leader;
father, son, brother, nephew, cousin and friend
who will never be forgotten.
When I think of a leader I think of you.
And for Peter Hafford, beloved father.
Contents
Tables
Figures
Photographs
Christine Cocker is a qualified social worker and senior lecturer in social work at the University of East Anglia, UK. She is also a trustee for the British Association of Adoption and Fostering, and an independent member of a local authority adoption panel. Christine completed her social work training in New Zealand in the 1980s. She moved to England in 1988 and worked as a social worker and a social work manager in the children and families department of an inner London local authority for 13 years (including a multi-agency service), before joining a national voluntary sector consultation service as a service development director. Christine began her academic career in 2003. Her research and publications are predominantly in the area of social work with looked-after children, child protection and lesbian and gay fostering and adoption. Among her many publications are Social work with lesbians and gay men with Helen Cosis Brown (2011, Sage Publications), and Advanced social work with children and families (2011) and the second edition of Social work with looked after children (2013), both with Lucille Allain, published by Learning Matters with Sage Publications.
Trish Hafford-Letchfield is reader in social work at Middlesex University, London, UK. Trish is a qualified nurse and social worker and has had a long career in social work including more than 10 years of managing social work and social care services for adult services in a statutory organisation. Trish has worked in supported housing to develop enhanced care for older people. She has a wide range of experience in leadership and professional development for managers in the field, where she has established interagency mentoring schemes and succession planning initiatives. Within higher education she has led and taught on interprofessional leadership programmes for a number of years and seeks to promote a high degree of experiential learning to enhance management confidence and competence at work. Trish is widely published with her key research interests in educational gerontology and social care, use of the arts in learning and teaching, widening participation in education, sexuality and intimacy in social work and social care, leadership and organisational development. She is an active trustee, mentor and coach within the voluntary sector and has developed a number of initiatives to promote user involvement. She is a member of the National Executive of the Association of Ageing and Education. Some of her publications include Interprofessional social work: Collaborative approaches (2012) with Anne Quinney; Becoming a better manager in social work and social care with Les Gallop (2012); Social care management: Strategy and business planning (2010), and Sexuality and sexual identities in social work: Research and reflections from women in the field (2011) with Priscilla Dunk-West. Trish is also the series editor for Essential Skills in Managing Care with Jessica Kingsley Publishers.
Sharon Lambley is a lecturer in social work at the University of Sussex, UK. She has worked in many roles prior to entering higher education, including social work roles and community management, and has retained a practice focus by taking up a secondment to work in a local authority while based in higher education. Sharon is an active researcher and has been engaged in consultancy and research projects since 1991, including community evaluations, organisational development and workforce planning projects, as well as evaluating change programmes. She has also worked with colleagues from other European educational institutions on developing and undertaking collaborative research. Her publications include a management text, Proactive management in social work by Learning Matters (2010), and she has responded to critics of social work management by adopting a critical review of social work management, for example, through her article Managers: are they really to blame? published by the Social Work and Social Sciences Review (2010). Sharon adopts a critical approach to social work management and is keen to work with others in developing this field of study. She also completed research for the Social Care Institute for Excellence (SCIE) in Best practice in supervision published in 2012.
Gary Spolander is principal lecturer in social and health care management at Coventry University, UK. He has worked as a frontline social worker at an international level and has several years experience of management in the private and public sectors across a range of services and organisations. He has been involved in a variety of human resource and workforce development initiatives, and has an active interest in health and social work service delivery, management and workforce development, international social work and public health. Gary has also undertaken training in public health, business management and human resource development. His research interests include critical perspectives on leadership and management, neoliberal economic perspectives, international leadership and professional practice, public health, professional identity and training, service design and how organisations in public services learn from errors. Gary is the principal investigator on a European Union Marie Currie IRSES (International Research Staff Exchange Scheme) project exploring the public health implications of neoliberal policy and management on professionals and vulnerable populations. The project involves researchers from Finland, India, Italy, Russia and South Africa. He is the co-author with Linda Martin of
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