Laszlo Bock - Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead
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- Book:Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead
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Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead: summary, description and annotation
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From the visionary head of Googles innovative People Operations comes a groundbreaking inquiry into the philosophy of work-and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed.
We spend more time working than doing anything else in life. Its not right that the experience of work should be so demotivating and dehumanizing. So says Laszlo Bock, head of People Operations at the company that transformed how the world interacts with knowledge.
This insight is the heart of WORK RULES!, a compelling and surprisingly playful manifesto that offers lessons including:
- Take away managers power over employees
- Learn from your best employees-and your worst
- Hire only people who are smarter than you are, no matter how long it takes to find them
- Pay unfairly (its more fair!)
- Dont trust your gut: Use data to predict and shape the future
- Default to open-be transparent and welcome feedback
- If youre comfortable with the amount of freedom youve given your employees, you havent gone far enough.
Drawing on the latest research in behavioral economics and a profound grasp of human psychology, WORK RULES! also provides teaching examples from a range of industries-including lauded companies that happen to be hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of historys most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether youre a team of one or a team of thousands.
WORK RULES! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.
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In accordance with the U.S. Copyright Act of 1976, the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher constitute unlawful piracy and theft of the authors intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at permissions@hbgusa.com. Thank you for your support of the authors rights.
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Copyright 2015 by Laszlo Bock
Cover design by Tessa Pompa
Cover copyright 2015 by Hachette Book Group, Inc.
All rights reserved. In accordance with the U.S. Copyright Act of 1976, the scanning, uploading, and electronic sharing of any part of this book without the permission of the publisher constitute unlawful piracy and theft of the authors intellectual property. If you would like to use material from the book (other than for review purposes), prior written permission must be obtained by contacting the publisher at permissions@hbgusa.com. Thank you for your support of the authors rights.
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First ebook edition: April 2015
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The publisher is not responsible for websites (or their content) that are not owned by the publisher.
ISBN 978-1-4555-5480-5
E3
WORK RULES! offers a bold, inspiring, and actionable vision that will transform the future of work. It should be mandatory reading for everyone who leads, manages, or has a job.
Adam Grant, author of Give and Take
Laszlo Bocks book is a dazzling revelation: at once an all-access backstage pass to one of the smartest organizations on the planet, and also an immensely useful blueprint for creating a culture of creativity. It should be given to every leader, every entrepreneur, every manager, every student, and every human being who wants to understand how to build a successful, cohesive, high-performing workplace.
Daniel Coyle, author of The Talent Code
Laszlo Bock has written a remarkable book that reveals the secrets of becoming a talent powerhouse. He shows the many benefits of a high freedom culture with a mission that matters. And along the way, he topples pillar after pillar of conventional wisdom on hiring, training, assessing, and compensating the people who power your organization. If youre looking for forehead-smacking insights along with an array of savvy new practices, WORK RULES! is an essential read.
Dan Pink, author of Drive and To Sell is Human
WORK RULES! is spectacular. I spent weeks with it, because I wanted to take such careful, detailed notes. I plan to share it with our entire Quiet Revolution team-and Im sure that all company founders will do the same.
Susan Cain, co-founder of Quiet Revolution and author of Quiet
WORK RULES! is an exceptional book aimed at any manager who wants great ideas for encouraging success from their team an instant classic for the management shelf.
Ram Charan, coauthor of Execution and advisor to boards and CEOs
With a clear-eyed, data-driven look into todays workplace, Bock reveals the non-traditional practices that can fundamentally transform businesses of all kinds.
Indra K. Nooyi, chairman and CEO, PepsiCo
The finest book on organizational culture that I have ever read. WORK RULES! is the essential playbook for creating high-performance cultures that liberate people to do their most important work.
Tom Gardner, founder and CEO, Motley Fool
WORK RULES! is more than a must-read business book. Its a handbook for high-performance teams that win.
John Doerr, managing director, Kleiner Perkins Caufield & Byers
Some will think that WORK RULES! is a book about Google. It is, but mostly it is much more: a book about how to build people operating systems that permit any organization to get the smartest decisions from their workforce. Clearly written, evidence-based, with practical guidance and a cogent underlying philosophy, WORK RULES! needs to rule the world of work.
Jeffrey Pfeffer, author of Leadership B.S.
WORK RULES! is a surprising, unconventional book that is required reading for anyone looking for a job in the tech sector, and for every entrepreneur seeking new modes of innovative thinking.
Peter H. Diamandis, chairman, XPRIZE; exec. chairman, Singularity
A riveting ringside view of people operations at Google. A deft marriage of research and practice that is full of practical tips. It is an indispensable book for all people managers.
Robert I. Sutton and Hayagreeva Rao, co-authors of Scaling up Excellence
As a company renowned for questioning our assumptions, it should be no surprise that Google has developed unique and profoundly effective approaches to culture, talent and leadership. By debunking many accepted HR practices WORK RULES! establishes itself as a new testament for managing talent in modern times.
Tim Brown, CEO of IDEO and author of Change By Design
Laszlo Bock has done far more than codify Googles recipe for its high-freedom, high-performance workplace, he has created the essential guide for unleashing talent in the digital age. Intelligent, playful, and practical, WORK RULES! is for all leaders who want to inspire brilliance and bring out the best of humanity in their workforce.
Liz Wiseman, author of Multipliers and Rookie Smarts
For Annabelle, Emily, and Lila
may you always love what you do
Wheres the work thatll set my hands, my soul free
WE TAKE CARE OF OUR OWN, BRUCE SPRINGSTEEN
M y first paycheck came in the summer of 1987, when I was fourteen years old. My best friend, Jason Corley, and I had been invited by our high school to enroll in a summer-school debate class the year before ninth grade. By the next year, we were teaching it. We earned $420 each.
Over the next twenty-eight years, I amassed a random walk resume that could best be described as a guidance counselors nightmare: I worked in a deli, a restaurant, and a library. I tutored high school students in California and taught elementary school students English in Japan. I was first a lifeguard in real life at my college pool, and then I played one on TV, appearing on Baywatch as a 1960s lifeguard in a flashback and as that old acting standby, Man walking across background. I helped start a nonprofit that supported troubled teens, and worked at a manufacturer that built construction products. I stumbled into consulting on executive pay, and with all the wisdom a twenty-four-year-old can muster, observed that human resources was a stagnant field and fled to get an MBA. Two years later I joined McKinsey & Company, the management consulting firm, where I focused as little on people issues as I could. During the dot-com boom years up until early 2000, I advised technology companies on how to grow sales, users, and organizations. And when the bubble popped, I advised technology companies on how to slash costs, run efficiently, and pivot into new businesses.
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