Edgar A. Whitley - Global Challenges for Identity Policies (Technology, Work and Globalization)

The Technology, Work and Globalization series was developed to provide policy makers, workers, managers, academics and students with a deeper understanding of the complex interlinks and influences between technological developments, including information and communication technologies, work organizations and patterns of globalization. The mission of the series is to disseminate rich knowledge based on deep research about relevant issues surrounding the globalization of work that is spawned by technology.

Also in this series:

BRICOLAGE, CARE AND INFORMATION SYSTEMS
Chrisanthi Avgerou, Giovan Francesco Lanzara and Leslie P. Willcocks

ICT AND INNOVATION IN THE PUBLIC SECTOR
Francesco Contini and Giovan Francesco Lanzara

KNOWLEDGE PROCESSES IN GLOBALLY DISTRIBUTED CONTEXTS
Julia Kotlarsky, Ilan Oshri and Paul C. van Fenema

OFFSHORE OUTSOURCING OF IT WORK
Mary C. Lacity and Joseph W. Rottman

e-GOVERNANCE FOR DEVELOPMENT
Shirin Madon

OUTSOURCING GLOBAL SERVICES
Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks

EXPLORING VIRTUALITY WITHIN AND BEYOND ORGANIZATIONS
Niki Panteli and Mike Chiasson

GLOBAL SOURCING OF BUSINESS AND IT SERVICES
Leslie P. Willcocks and Mary C. Lacity

Edgar A. Whitley

Reader in Information Systems, London School of Economics and Political Science

and

Gus Hosein

Visiting Senior Fellow, London School of Economics and Political Science

Edgar A. Whitley and Ian Hosein 2010

All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission.

No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 610 Kirby Street, London EC1N 8TS.

Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages.

The author has asserted his right to be identified as the author of this work in accordance with the Copyright, Designs and Patents Act 1988.

First published 2010 by PALGRAVE MACMILLAN

Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS.

Palgrave Macmillan in the US is a division of St Martin's Press LLC, 175 Fifth Avenue, New York, NY 10010.

Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world.

Palgrave and Macmillan are registered trademarks in the United States, the United Kingdom, Europe, and other countries.

ISBN: 978-0-230-27136-4

This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin.

A catalogue record for this book is available from the British Library.

A catalog record for this book is available from the Library of Congress.

10 9 8 7 6 5 4 3 2 1

19 18 17 16 15 14 13 12 11 10

Printed and bound in Great Britain by CPI Antony Rowe, Chippenham and Eastbourne

This book is dedicated to
Edgar and Susi Whitley
and
Simon Davies