How to Communicate Effectively With Anyone:Persuasion Mastery
By: Elizabeth Oprah
Copyright 2012 by Elizabeth Oprah
Smashwords Edition, License Notes
This ebook is licensed for your personal enjoymentonly. This ebook may not be re-sold or given away to other people.If you would like to share this book with another person, pleasepurchase an additional copy for each recipient. If youre readingthis book and did not purchase it, or it was not purchased for youruse only, then please return to Smashwords.com and purchase yourown copy. Thank you for respecting the hard work of thisauthor.
Introduction
In every aspect of our lives, we communicate.
An integral part of being human is our ability tocommunicate as effectively as we do.
All animals have a way to communicate, butcommunication is a highly developed part of humans.
All interaction involves communication, both verbaland non-verbal. The look we give somebody when they cut us off iscommunication, just as much as it is when we give a waiter ourorder.
When we communicate, it is because we are trying totell the other person something and to make our pointunderstood.
Talking is easy, getting our message understood bythe others person is not always easy.
When we are not effective in our communication, itresults in miscommunication.
We might have been trying to say one thing, but theother person interpreted it another way.
Miscommunication causes many problems, both in ourpersonal and professional lives. Learning to communicateeffectively will lessen the chances of having miscommunicationissues, and thereby reducing the problems that come withmiscommunication, such as arguments, resentments, anger, hurtfeelings, and frustration.
It is equally frustrating to not be able to clearlyget your point across, as it is to be trying to understand whatpoint somebody else is trying to make if they are not beingclear.
Another aspect of communication, and perhaps the mostdreaded aspect, is having to speak in public.
From a toast at a wedding, to speaking up during abusiness meeting, to having to give a speech in front of a crowdedroom, speaking in public is often a thing of dread.
It is just you up there, alone with all eyes on you,and every stumble that you make will be noticed, just the thoughtoften causes people who are usually very polished speakers to beginto sweat.
We will help you lessen that nervous feeling byhelping you learn how to polish up your public speaking skills.
True, some people are just gifted speakers, but likeall skills, it can be learned.
Who has not had a simple conversation turn into aheated argument, all because two people have two different opinionsand an agreement on who was right could not be reached.
There is a better way to get your point across thanby arguing. This book will help you not only communicate better,but also help you learn how to get your point across to others,without degrading a conversation to an argument.
Being able to not only get your message throughclearly, but being able to persuade the other person to your way ofthinking is also a skill that you can learn.
It is a skill those in the sales industry have honedinto an art form, and those skill can be learned.
It is not the message that is important; it is howthe other person receives it.
If you are trying to get them to understand somethingand they just do not understand, the fault is probably not withthem, but most likely with your method of communication.
You know what you mean because it is your idea, butyou may not always be able to translate your thoughts into a clearexpression by using words.
When you do not clearly communicate, your idea getslost, and both you and the person you are talking to will getfrustrated.
Take the frustration out by learning to speak in sucha way that your meaning is clear to understand.
When speaking, a good rule of thumb is to know youraudience.
If giving a speech about something, let us say thatyou are a marketing person, marketing a new product to the public,do you focus on what the product does, or the ins and outs of thetechnology that the product has?
If you get technical to a non-technical audience, youlose them and the message is lost. You must learn to relate to youraudience, so always do some homework before hand.
If you are trying to get them to understand or learnabout a new thing, make it relatable.
Use metaphors, but do not use obscure references inyour metaphors because you want to have a reference they can relateyou.
You must always try to relate to your audience.
Reputation is everything, both in the personal and inthe professional world.
If you have a habit of promising to do something butrarely follow through, when you are trying to persuade somebodyabout something that will very likely be your downfall.
People who hear through the grapevine that you tendto not keep promises will be less inclined to help you based onthat reputation because they know that the likelihood of a favorbeing reciprocated is slim, or worse that whatever you might besaying could be untrue.
Your reputation precedes you, so to avoid peoplealready being opposed to listening to you based on your reputation,watch your reputation and make sure that you have a good one.
If you promise something, follow through.
This one goes hand-in-hand with reputation, but whentrying to persuade people to see your side of things, never promisepeople a perfect outcome.
There are no perfect outcomes and if you promiseperfection and a problem arises then it will look as if you lied inorder to gain support or to get their help.
Never gloss over the risks when there are risks, ifpeople are led to expect one outcome and get another one, it willreflect very badly on you.
Omitting information is the same as lying so neveromit necessary information.
An effective communicator is able to tell the truth,yet still advise fully of the risks and chances, which avoidsfalling into the category of being somebody who does not tell thetruth.
Once you have a reputation for lying to get your way,you will find that getting people to listen to you is next toimpossible.
You will never be a good communicator unless youlearn to be a good listener.
There is more to communication than just getting yourmessage out, the other person must understand it, and you need tobe able to listen to them to be sure that they do.
Do not skip over their questions, or gloss over theirviewpoints.
Communication is a skill, it is a matter of give andtake and so in order for you to be a great communicator, you mustlearn to listen.
People appreciate being listened too, it makes themfeel as if their opinion matters, even it is different from yourviewpoint.
Another part of effective communication is how tohold a discussion without it turning into an argument.
Sometimes arguments can flare up just by the tone ofvoice that is used, so always keep your tone neutral, especiallywhen having discussions; remember it is okay to disagree as long asit is done in a constructive way.
Avoid ever placing blame and watch your language toavoid blame language such as you did this.
More often than we would like, at some point during aconversation with somebody, the other person might take the lowroad and deliberately say something to make you react in a badway.
That is a tactic used by people who are unable toeffectively say what they mean so they say something inflammatoryor hurtful.
Let them. Do not react. Yes, this is hard to do, butby thinking things through instead of just reacting, calmer headswill prevail.
Before Communicating, You Must Listen
Communication is a two-way street. It involves muchmore than you just talking, you must learn to listen as well.
Next page