First published in 2019 by John Wiley & Sons Australia, Ltd 42 McDougall St, Milton Qld 4064
Office also in Melbourne
John Wiley & Sons Australia, Ltd 2019
The moral rights of the authors have been asserted
All rights reserved. Except as permitted under the Australian Copyright Act 1968 (for example, a fair dealing for the purposes of study, research, criticism or review), no part of this book may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission. All inquiries should be made to the publisher at the address above.
Cover design and front cover image (infinity symbol): The Impossible Institute
Front cover image (pen): NewFabrika/Shutterstock-pen
Back cover photo: Oli Sansom
Disclaimer
The material in this publication is of the nature of general comment only, and does not represent professional advice. It is not intended to provide specific guidance for particular circumstances and it should not be relied on as the basis for any decision to take action or not take action on any matter which it covers. Readers should obtain professional advice where appropriate, before making any such decision. To the maximum extent permitted by law, the authors and publisher disclaim all responsibility and liability to any person, arising directly or indirectly from any person taking or not taking action based on the information in this publication.
To Gary and Darcy, my forever people,
and to Kerryanne, for being forever in my corner.
ACKNOWLEDGEMENTS
If I have seen further it is by standing on the shoulders of giants.
SIR ISAAC NEWTON
Writing this book has only been possible because of the generosity of the hundreds of people we have worked with and interviewed over the past ten years, and most particularly over the past 18 months.
These extraordinary people have shared their time, their wisdom, their opinions and even criticisms and objections. All of this has helped this become a better book than it might have otherwise been.
To all of you, we say: Thank you. We are forever grateful.
A special thanks is also owed to a handful of people who went way above and beyond in helping us test our theories, ideas and thinking across different industries and countries, allowing us to pressure test the content of this book and ensure that it would resonate universally.
You have our deepest appreciation:
Dr Adam Fraser, human performance researcher, author, educator and consultant, Sydney, Australia
Adam Voigt, education expert, Melbourne, Australia
Alan Brodie, Alan Brodie Representation, London, England
Andrew Morello, Head of Business Development Yellow Brick Road, Sydney, Australia
Anouk Lagae, Duvel, Brussels, Belgium
Sir Antony Jay, writer, CVO, CBE, England
Bradley Trevor Greive, best-selling author of The Blue Day Book, Los Angeles, US
Brett King, Moven, New York, US
Bronnie Ware, author of The Top Five Regrets of the Dying, Sydney, Australia
Chip Bell, Customer Loyalty Authority, Greensboro, US
Chris Helder, international keynote speaker and author of best-selling books Useful Belief, The Ultimate Book of Influence and Cut the Noise, Melbourne, Australia
Cory Muscara international teacher and speaker on mindfulness, DrOz show regular, New York, US
Creel Price, Investable, Sydney, Australia
Dan Diamond, MD and resilience expert, Bremerton, US
David Bitton, Bitton, Sydney, Australia
Dermot Crowley, executive productivity expert and author of SmartWork and Smart Teams, Sydney, Australia
Frank Ribuot, CEO Randstad, Sydney, Australia
Holly Ransom, CEO Emergent and co-chair of UN Youth G20 Summit, Melbourne, Australia
Gabrielle Dolan, authority in business storytelling, founder at Jargon Free Fridays, author of Stories for Work, Melbourne, Australia
Gary Pittard, Pittard Training, Sydney, Australia
Captain Greg Laxton, Royal Australian Navy, Sydney, Australia
Irene Read, Director of Sales, BBC Worldwide
James Arvanitakis, Pro Vice-Chancellor (Research and Graduate Studies) WSU, Sydney, Australia
Jamie Pride, technologist, entrepreneur and author of Unicorn Tears, Sydney, Australia
Janine Garner, expert in networking, collaboration and leadership, author of Its Who You Know, Sydney, Australia
Jason Forrest, CEO FPG, Fort Worth, US
Dr Jason Fox, arch-wizard of The Cleverness, once Keynote Speaker of the Year, leadership and motivation design pioneer, Melbourne, Australia
Jonathan Lynn, Director, Producer, Writer, Actor, Bath, UK
Jeffrey Hayzlett, C-Suite Network, New York and South Dakota US
Karen and Roy Merricks, MTA, Queensland, Australia
Layne Beachley AO, world champion surfer, Sydney, Australia
Libby Trickett OAM, Olympic swimmer and gold medalist, Brisbane, Australia
Lisa Messenger, Founder & Editor in Chief, Collective Hub, Sydney, Australia
Lisa ONeill, speaker, author, influencer, New Zealand.
Lisa Ronson, Tourism Australia, Sydney, Australia
Marion Farrelly, Absolutely Farrelly, Sydney, Australia
Mark Mathews, big wave surfer, Australia
Martin Mackay, Managing Director CA Technologies, Asia Pacific, Singapore
Marshall Goldsmith, Marshall Goldsmith Inc, Rancho Santa Fe, US
Matina Jewell, UN peacekeeper, Kingscliff, Australia
Matt Church, founder and chair of Thought Leaders and author of Thought Leaders, Amplifiers, Next and Think, Sydney, Australia
Michael Henderson, Cultures at Work, Auckland, New Zealand
Michael Smith, 2016 Australian Adventurer of the Year, proprietor of the Sun Theatre, Yarraville, Australia
Michelle Toft, Pink Lady Apples, London, UK
Natalie Field, Australia Post, Melbourne, Australia
Neil Hereford, Global Head of Environmental Markets Commonwealth Bank, London, UK
Neil Plumridge, Managing Partner Consulting PwC, Melbourne, Australia
Nick Cowdery, ret. public prosecutor, former barrister and acting judge, Sydney, Australia
Oscar Trimboli, author of Deep Listening and Breakthroughs, Sydney, Australia
Peter Baines, Hands Across The Water, Sydney, Australia and Thailand
Peter Cook, CEO, Thought Leaders Business School, Melbourne, Australia
Peter Sheahan, founder and CEO Karrikins Group, Denver, US
Phillip Di Bella, Di Bella Coffee, Queenstown, New Zealand
Richard de Cresigny, Pilot and author of QF32 and Fly!
Richard Field, Viva Africa Group, Port Louis, Mauritius
Scott Bales, Innovation Labs, Singapore
Shep Hyken, Customer Service Expert at Hyken, St. Louis, US
Stephen Koukoulas, economist and former economic adviser to the Australian Prime Minister, Canberra, Australia
Tony Harris, Tony Harris BSU, Sydney, Australia
Trent Innes, Xero, Melbourne, Australia
We would also like to thank the many clients and their teams we have the privilege of working with, the speaker bureaus who make it possible to share our message with audiences all around the world, the Thought Leaders community, the BBC and of course to our audiences who give us their time, attention and laughter.
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