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Docter Quentin - CompTIA A+ Complete Study Guide

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Docter Quentin CompTIA A+ Complete Study Guide

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Gain the Sybex advantage with this complete guide to A+ certificationTheCompTIA A+ Complete Study Guideis your complete solution for A+ exam preparation. Covering 100% of Exam 220-901 and Exam 220-902 objectives, this book gives you everything you need to ensure that you not only understand the basics of IT, but that you can demonstrate your understanding effectively. Now in its third edition, this guide has been updated to reflect the exams new focus. Coverage includes the latest best practices, Windows 8/8.1 and mobile OSes, and an emphasis on the practical skills required on the job. Clear and concise, this book helps you solidify your understanding of crucial hardware and operating system maintenance and troubleshooting topics covered on the exam. You also gain access to the Sybex exclusive online interactive learning environment and test bank, featuring bonus practice exams, electronic flashcards, and a searchable PDF glossary of the most important terms you need to understand.The CompTIA A+ certification is the essential computer technician credential, and is required by over 100 leading employers. This book helps you prepare and practice so you can approach the exam with confidence, and pass with flying colors.Review the components of personal computers, laptops, and portable devices Understand operating systems, networks, and security Get up to speed on safety and environmental issues Practice effective communication and the soft skills of professionalismMore than just a review of computer parts, this book covers everything youll see on the exam. Why go in unprepared when you can have the Sybex advantage?

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Senior Acquisitions Editor Kenyon Brown Development Editor Gary Schwartz - photo 1

Senior Acquisitions Editor: Kenyon Brown
Development Editor: Gary Schwartz
Technical Editors: Robin Abernathy, Ian Seaton, Troy McMillan
Production Editor: Rebecca Anderson
Copy Editor: Judy Flynn
Editorial Manager: Mary Beth Wakefield
Production Manager: Kathleen Wisor
Associate Publisher: Jim Minatel
Media Supervising Producer: Rich Graves
Book Designers: Judy Fung and Bill Gibson
Proofreaders: Sarah Kaikini and Jen Larsen, Word One New York
Indexer: J & J Indexing
Project Coordinator, Cover: Brent Savage
Cover Designer: Wiley
Cover Image: Getty Images Inc./Jeremy Woodhouse

Copyright 2016 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978-1-119-13785-6
ISBN: 978-1-119-13787-0 (ebk.)
ISBN: 978-1-119-13786-3 (ebk.)

Manufactured in the United States of America

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Web site is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Web site may provide or recommendations it may make. Further, readers should be aware that Internet Web sites listed in this work may have changed or disappeared between when this work was written and when it is read.

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Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Control Number: 2015951127

TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permission. CompTIA and A+ are registered trademarks of Computing Technology Industry Association, Inc. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

For Kara, Abbie, Lauren, Reina, and Alina

Quentin Docter

For Carl: Thanks for always looking after the baby.

Emmett Dulaney

For Charlotte: Welcome to the world, baby.

Toby Skandier

Acknowledgments

As we were putting this book together, I was reminded of the proverb that begins, It takes a small village That beginning definitely holds true to create a book of this scope and size. From beginning to end, there are scores of dedicated professionals focused on delivering the best book possible to you, the readers.

First, I need to thank my coauthors, Emmett Dulaney and Toby Skandier. Their dedication to producing an excellent book that will best serve the needs of our readers is inspiring. Now, onto the rest of the team.

Kenyon Brown and Gary Schwartz kept us on track and moving forward, which was a challenge at times. Becca Anderson had the fun job of keeping us organized, which is akin to herding cats. Tech editors Robin Abernathy and Ian Seaton provided a great set of expert eyes and made excellent suggestions. Copyeditor Judy Flynn reminded me yet again that I am no master of the English language and saved me from butchering it (too badly). Many thanks also go out to proofreaders Sarah Kaikini and Jen Larsen at Word One, and our indexer Jack Lewis. Without their great contributions, this book would not have made it into your hands.

Quentin Docter

I would like to thank my coauthors, Quentin Docter and Toby Skandier, without whom this book would have never happened. Thanks are also due to Gary Schwartz for keeping this book on schedule and working tirelessly to turn it into something usable.

Emmett Dulaney

Yet another stellar project with Quentin and Emmett. While we haven't started finishing each other's sentences, we certainly have found our groove, I would say. That turns work into less thereof. Thank you, guys. Thanks also to our tireless editorial and production team. Keep up the great work!

Toby Skandier

About the Authors

Quentin Docter (A+, Network+, IT Fundamentals, MCSE, CCNA, SCSA) is an IT consultant who started in the industry in 1994. Since then, he's worked as a tech and network support specialist, trainer, consultant, and webmaster. He has written several books for Sybex, including books on A+, Server+, IT Fundamentals, Windows, and Solaris 9 certifications as well as PC hardware and maintenance. Quentin can be reached at .

Emmett Dulaney (A+, Network+, and Security+) is an associate professor and the former director of training for Mercury Technical Solution. He holds or has held 18 vendor certifications and is the author of over 30 books, including the CompTIA Security+ Study Guide. He specializes in certification and cross-platform integration, and he is a columnist for Certification Magazine and Campus Technology. Emmett can be reached at .

Toby Skandier (A+, Network +, Cloud+, Storage+, Server+, JNCIS, MCSE, CCNP, and CCSI) began his career in 1985, and he is the founder of Talskan Technologies, LLC, a technical-education provider based in North Carolina. He has coauthored numerous books for Sybex, including Network Administrator Street Smarts and the best-selling Network+ Study Guide. Toby can be reached at .

Introduction Welcome to the CompTIA A Complete Study Guide This is the third - photo 2
Introduction

Welcome to the CompTIA A+ Complete Study Guide. This is the third edition of our best-selling study guide for the A+ certification sponsored by CompTIA (Computing Technology Industry Association).

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