Bourdrez Aernoud - Think Like a Lawyer Dont Act Like One (Think Like a Pro)

Conflicts are part of life. Usually theyre small, but sometimes they blow up into battles that grind your life to a halt. Unfortunately, many conflicts just drag on and on, or worse, escalate. As a lawyer and negotiator, my job is to solve conflicts. Few people know how to avoid or solve a conflict. One person focuses on the issue at hand, but forgets that theres a human being on the other side of the table. Another opts for a friendlier approach, but ends up making too many concessions. And yet another reacts impulsively, lets his ego get involved, worsens the conflict and creates a resentful opponent.

In my practice, I have observed that every conflict large or small, personal or professional reveals similar patterns. There are only a few patterns, and they keep resurfacing again and again. In order to solve a conflict, you have to recognize and break through these patterns. In this book I explain how you can do this. There are 75 lessons, not all of which I have come up with myself, but which I have always been able to apply successfully. I show you, for example, that you shouldnt be hard or soft, but both: hard on the problem, but soft on the person. I explain why Freddy Heineken was a good negotiator, how to deal with cowboys and hysterical women, why sorry is such a great word, and when you should share a bite with someone.

Once you have read this book, you will be able to solve almost any conflict in a simple manner.

Aernoud Bourdrez

Contents

Introduction

Elementary Rules

Attitude

Tips Before You Begin

Approach

Deal-makers

Pitfalls

the Offer

the Message

Human Natures

to Conclude

Further Reading

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