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Gregory Berns - Iconoclast: A Neuroscientist Reveals How to Think Differently

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Gregory Berns Iconoclast: A Neuroscientist Reveals How to Think Differently
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No organization can survive without iconoclasts -- innovators who single-handedly upturn conventional wisdom and manage to achieve what so many others deem impossible. Though indispensable, true iconoclasts are few and far between. In Iconoclast, neuroscientist Gregory Berns explains why. He explores the constraints the human brain places on innovative thinking, including fear of failure, the urge to conform, and the tendency to interpret sensory information in familiar ways.Through vivid accounts of successful innovators ranging from glass artist Dale Chihuly to physicist Richard Feynman to country/rock trio the Dixie Chicks, Berns reveals the inner workings of the iconoclasts mind with remarkable clarity. Each engaging chapter goes on to describe practical actions we can each take to understand and unleash our own potential to think differently -- such as seeking out new environments, novel experiences, and first-time acquaintances.Packed with engaging stories, science-based insights, potent practices, and examples from a startling array of disciplines, this engaging book will help you understand how iconoclasts think and equip you to begin thinking more like an iconoclast yourself.

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Copyright 2008 Harvard Business School Publishing Corporation

All rights reserved

No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@hbsp.harvard.edu, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

First eBook Edition: October 2008

ISBN: 978-1-4221-1501-5

For Helen and Madeline.

Nobody can tell you what cant be done.

Contents


Howard Armstrong

Dale Chihuly, Paul Lauterbur, Nolan Bushnell

Walt Disney, Florence Nightingale,
Branch Rickey, Kary Mullis

Jackie Robinson, Dixie Chicks,
Computer Associates, Rite-Solutions

NASA, Richard Feynman,
Solomon Asch, Martin Luther King Jr.

David Dreman, Bill Miller, Henry Ford

Pablo Picasso, Vincent van Gogh,
Stanley Milgram, Ray Kroc,
Arnold Schwarzenegger, Linus Torvalds,
Warren Buffett

Burt Rutan, Richard Branson,
Peter Diamandis, Rick Homans

Arthur Jones, Jonas Salk, Steve Jobs

J ANUARY 31, 1954, WAS TO be a special day for Howard Armstrong. It marked the fortieth anniversary of sharing the results of his first great invention with his longtime friend, and president of RCA, David Sarnoff. More than any other person, Armstrong was responsible for the three basic technologies that make radio and television possible. In addition to his first discovery, called regeneration, which is the technique that allows radio signals to be amplified, Armstrong invented the superheterodyne receiver, which transforms high-frequency radio waves into audible sound waves. But his crowning achievement, and his ultimate undoing, was the creation of FM radioa technology that the entire radio industry had dismissed as inferior.

Although Armstrong and Sarnoff had once been close friends, their relationship had turned acrimonious through years of fighting over patent rights. The legal battles took a steep emotional and financial toll on Armstrong. Since he was never one to accept the opinions of the majority, his colleagues were therefore puzzled when Armstrong removed the air conditioner from the window of his thirteenth-floor apartment overlooking the East River and stepped into the freezing wind of that bleak January night. Edwin Howard Armstrong, the most iconoclastic and influential engineer of radio technology, died as he had lived his life: iconoclastically and, ultimately, alone.

Much of what Armstrong did ran counter to accepted wisdom. Armstrong thumbed his nose at authority, taking nothing for granted except what he could see with his own eyes. As he liked to say, Its the things people know, that aint so. Ultimately, he was proved right. His invention of FM radio exemplified the benefits of the rugged individualist who shatters dogmatic thinking. And his suicide underscored the costs. But rather than deal with vague ideas of innovation or psychological constructs like nonconformity or personality traits, I will take an unorthodox view of iconoclasts like Armstrong. In this book, I will dig into the biological basis for iconoclastic thinkingthe brainand how this bit of biology sabotages creative thinking for most ordinary people.

Ever since Guglielmo Marconi had unveiled his wireless telegraph in 1896, the basic technology of radio used amplitude modulation (AM). AMs main advantage was simplicity. Take a radio wave oscillating at a high frequency and changemodulateit by whatever signal you wish to transmit. AM works quite well as long as the modulating signal is much lower in frequency than the carrier wave. In fact, it worked so well that the radio industry mushroomed around the idea of bringing broadcasts into peoples homes. Having installed the first transmitter on the Empire State Building when it was completed in 1931, RCA was at the vanguard of this industry. But anyone who has listened to AM radio knows its limitations. It is noisy; stations interfere with each other; and it is low fidelity.

All this was well known in the 1930s. Radio engineers had discussed the possibility of a different technology based on frequency modulation (FM), but a prominent mathematician who worked for AT&T published a mathematical proof of why FM would be no better than AM radio. The proof was accepted wholesale by virtually every radio engineer. Except Armstrong.

Armstrong had a particular disdain for egghead types who made pronouncements by mathematical chicanery. Armstrong took these theoretical conclusions as a challenge to show not only that the legions of radio engineers were wrong but that he could create something superior. The technical challenges to create an FM receiver were formidable. It took Armstrong nearly eight years to solve the fundamental problem. But by 1934, when he demonstrated it to Sarnoff, the results were startling. For the first time ever, transmitting between RCAs antenna on the Empire State Building and a receiver on Long Island, they could hear with clarity the sounds of someone pouring a glass of water or crumpling a piece of paper. Music was as clear as if you were sitting in a concert hall. Gone was the hiss of AM. In its place was high fidelity.

Sarnoff, as president of RCA, was heavily invested in AM technology. He reacted as would anyone who had to protect the status quo. Perhaps out of fear, but certainly out of necessity, Sarnoff put his best engineers on the problem of discrediting the superiority of his friends discovery. The strategy worked for a while. He forced Armstrong to remove his transmitter from the Empire State Building. But Armstrong was tenacious. He countered by building his own transmitter across the Hudson River in New Jersey. Compared with RCAs, Armstrongs transmitter was tiny, but the fact that he could broadcast with such high fidelity with low power only made his case for FM stronger. Although Armstrong did eventually license FM technology to General Electric and AT&T, RCA held out, refusing to make deals on the same terms as the others. In the end, Armstrongs widow settled with RCA for $1 millionthe same amount RCA had offered Armstrong a year before his death.

Armstrongs story is a cautionary tale. He invented so many of the basic technologies that ushered in the age of communication that it is hard to imagine what the world would have looked like without them. Armstrongs insights occurred at pivotal points in history. His invention of regeneration and the superheterodyne receiver played key roles in both World Wars. But what is most interesting about Armstrong is the extent of his iconoclasm. His extreme iconoclasm, which ultimately advanced radio technology but cost him his life, can be understood by differences in the way his brain functioned.

The Brain, Neuroeconomics, and the Science of Iconoclasm

You may wonder what the brain has to do with iconoclasts. Indeed, until a few years ago, I really wouldnt have given any thought to an iconoclastic brain either. As a neuroscientist, I had spent the last decade studying which parts of the human brain responded to reward and were responsible for motivation. During this period of time, a revolution had occurred in the way that scientists thought about the biological basis of reward and pleasure. This revolution swept away the idea that there was a pleasure center in the brain that somehow acted as an accelerator to the engine of human behavior. The picture of reward and motivation that emerged from this revolution was a sophisticated mix of computational algorithms and pharmacology. It was a picture in which chemicals like dopamine shuttled between neurons in ways that looked remarkably like the calculations that modern robots perform. And unlike in the antiquated, Freudian notion of the id driving human behavior, we now know that the decisions that humans make can be traced to the firing patterns of neurons in specific parts of the brain. These discoveries gave birth to the field known as

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