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Robert Chen - Selling Your Expertise: The Mindset, Strategies, and Tactics of Successful Rainmakers

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Wall Street Journal bestseller
Build your book of business and sell more services with this expert guide for knowledge professionals

How do rainmakers consistently and continuously sell their ideas and grow their client base? What is the secret to their ongoing success? Whether they are in accounting, consulting, investment banking, law, or any other type of professional service, its not just their knowledge, experience, and unique services that set them apart. They succeed by adopting the mindset, mastering the strategies, and employing the tactics at the heart of rainmaking.

In Selling Your Expertise: The Mindset, Strategies, and Tactics of Successful Rainmakers, veteran communications, sales, and leadership consultant Robert Chen provides a practical guide to selling knowledge-based services in a market that demands credibility and subject-matter authority. Chen and his colleagues at Exec|Comm have helped hundreds of thousands of professionals learn to sell, influence, and negotiate more effectively. This book condenses Chens first-hand experience and over 40 years of Exec|Comms best sales advice, along with interviews featuring other successful rainmakers from a variety of professions and industries.

Whether youre a national practice partner at a Big Four consulting firm or an independent attorney just starting out, this book equips you with the real-life knowledge you need to:

  • Develop a client-focused mindset to help build a thriving book of business
  • Use effective strategies to find your ideal prospects and turn them into long-term clients, using concrete metrics to assess whether youre on the right track
  • Apply practical tactics to build a trusted reputation, sharpen communication skills, manage the challenges of not having enough time to sell, and push beyond obstacles
  • The perfect book for consultants, investment bankers, lawyers, research analysts, and accountants, Selling Your Expertise is an invaluable resource for any professional who makes a living by selling solutions to their clients most pressing needs.

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    Table of Contents List of Tables Chapter 3 Chapter 5 Chapter 6 Chapter - photo 1
    Table of Contents
    List of Tables
    1. Chapter 3
    2. Chapter 5
    3. Chapter 6
    4. Chapter 7
    5. Chapter 9
    6. Chapter 10
    7. Chapter 12
    List of Illustrations
    1. Chapter 1
    2. Chapter 2
    3. Chapter 3
    4. Chapter 4
    5. Chapter 6
    6. Chapter 7
    7. Chapter 8
    8. Chapter 9
    9. Chapter 11
    10. Chapter 12
    11. Chapter 13
    Guide
    Pages
    Praise for Selling Your Expertise

    The growth of any organization is driven by its sales team and is vital to future success. Selling Your Expertise shows how a positive approach combined with best practices can increase productivity, output, and ultimately, success. An essential how-to book for professionals in any industry who want to grow their business and build their future.

    Ken Daly,
    President, St. Thomas Aquinas College

    If you are like most highly-educated professionals, selling seems like a foreboding exercise that you must force yourself to do at the inflection point in your career when you suddenly face being evaluated not on your expertise but instead on your ability to generate business. Selling Your Expertise is a must read for any professional striving to become a rainmaker, anyone who has realized through painful experience that there must be more to selling than schmoozing.

    John Chou,
    former Executive Vice President and Chief Legal Officer, AmerisourceBergen

    Chen gets it right; rainmaking is essential in virtually all business enterprises. And that skill can be taught and learned.

    Stanley Goldstein,
    Chair Emeritus, New York Alternative Investment Roundtable, Chairman, Sustainability Investment Leadership Council

    Chen empowers us as professionals to not just deliver our work but to create value by selling. Whether you are a first-timer or a seasoned business developer, new or resistant to selling, Selling Your Expertise will open your mind and heart to greater career opportunities and rewards. Thank you, Robert!

    Jay Persaud,
    Vice Chair, Big Four Professional Services Organization

    Building and maintaining lasting client relationships is key for the long-term success of any business. Selling Your Expertise outlines a clear roadmap with proven strategies to leverage your professional experience and knowledge to serve your clients, build enduring relationships, and scale the business.

    Srinivas Rapthadu,
    Business Transformation Officer, Global Strategy Consulting Ecosystems, SAP

    Remarkable insights and an in-depth resource for anyone who views a sales role with skepticism or trepidation. I view Selling Your Expertise as essential reading for anyone in professional services who is serving in a technical role. Here is a practical and realistic guide for building a career roadmap for success.

    Hiroshi Baensch,
    Senior Partner, Mercer

    You can offer the best data, models, and analytical skills in the world, but more important than any of that is the ability to sell your expertise. Robert Chen provides some unique and invaluable lessons, which I find immediately useful for my own teaching and consulting work.

    Professor Peter Fader,
    Frances and Pei-Yuan Chia, Professor of Marketing, The Wharton School of The University of Pennsylvania

    Robert Chen clearly understands the subtleties and nuances of interpersonal dynamics. In Selling Your Expertise, his advice on how to develop business authentically in your own voice is not to be missed.

    Michelle Nasir,
    Chief Talent Officer, Arsenal Capital Partners

    If there is one book to read on developing selling acumen for someone who is not a born salesperson, Selling Your Expertise is it. It offers relational guiding principles and step-by-step approaches that help any expert within their business understand how to build a thriving book of business. You'll not only gain practical insights, but the confidence to be a rainmaker!

    Paul Wypasek,
    Chief Learning Officer, Turner Construction

    SELLING YOUR EXPERTISE
    The Mindset, Strategies, and Tactics of Successful Rainmakers

    Robert Chen

    Selling Your Expertise The Mindset Strategies and Tactics of Successful Rainmakers - image 2

    Copyright 2022 by Exec|Comm, LLC.

    All rights reserved.

    Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

    Published simultaneously in Canada.

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

    Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

    For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002.

    Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

    Library of Congress Cataloging-in-Publication Data:

    Name: Chen, Robert (Executive Coach), author.

    Title: Selling your expertise : the mindset, strategies, and tactics of successful rainmakers / Robert Chen.

    Description: Hoboken, New Jersey : Wiley, [2022] | Includes index.

    Identifiers: LCCN 2021054272 (print) | LCCN 2021054273 (ebook) | ISBN 9781119755142 (cloth) | ISBN 9781119755272 (adobe pdf) | ISBN 9781119755128 (epub)

    Subjects: LCSH: Selling. | Service industries.

    Classification: LCC HF5438.25 .C4795 2022 (print) | LCC HF5438.25 (ebook) | DDC 658.85dc23/eng/20211202

    LC record available at https://lccn.loc.gov/2021054272

    LC ebook record available at https://lccn.loc.gov/2021054273

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