Table of Contents
Ross Lovelock's major gift lies in his obsession with objectivity. His combination of curiosity and humour, a reliance on hard facts and a quick impatience for rhetoric, have over and again proved invaluable in helping organizations correctly pinpoint and address their toughest challenges.
David W. Henderson , Chief Talent Officer and SVP, Human Resources MetLife
Ross Lovelock, an incredible creative and passionate CEO with huge intellectual capacity who knows the real business world inside out and who delivers the SCQuARE content in such an entertaining and powerful way that you can't step away from training without being infected by the SCQuARE way of thinking.
Ulf Werkmeister, Vice President, Human Resources, Unilever DACH
Ross is an acquired taste. I've been happy to acquire him to work on a number of important business challenges over the last decade. Like a fine wine, uncork him, let him and the team breathe and enjoy the taste of a completed plan and empowered team.
Vince Robinson, President, Nestle Walmart, USA
SCQuARE enabled our organization to reduce the time dedicated to developing our annual strategic plan from 6 weeks to 6 days. Moreover, the SCQuARE Framework ensures that all strategies are spelt out in absolute terms so that we constantly deliver on time and budget while delivering the business growth required.
Lindsay Kelly, Managing Director, EXIMO, Australia
The investment in SCQuARE repaid itself in the first 6 months. It reduced our Planning for Growth cycle by over 50% and that is being conservative. All of those that undertook SCQuARE were able to more rapidly identify the key problem or opportunity and address it rather than wasting time on solving the wrong problem.
Dominique Pomario, HR Manager, Recruitment & Development, Flight Centre Australia
Quite simply, SCQuARE works. After we introduced it, incredibly 9 out of 10 targets have been won! SCQuARE has proved a great sales tool.
Rod Hyde, Head Of Consumer Finance, HSBC Australia
I'm surprised to report that this is the single, best training of this type that I've ever attended. Many courses are useful, some are even interesting, but this one's value for the time spent is unparalleled. Thank you! We need to implement this corporate-wide.
Debra Barker, Global Head of Clinical and Medical Services, Novartis A.G.
From my perspective, the benefits of SCQuARE for us have been threefold: improved critical thinking skills, a consistent way to frame a business case for action, and more efficient communications and decision-making.
Don DeGolyer, President, Sandoz USA
SCQuARE enabled us to work through one of our most difficult challenges The creation of a Global Brand Import model for Wal-Mart this is now done and set to deliver an instant ROI.
JC Jove, VP Global Accounts, PepsiCo
SCQuARE is a near-perfect tool for strategic planning.
Seni Adetu, Group Managing Director & CEO, East African Breweries Limited
I think we all agree that this is a wonderful workshop for us to map out strategy for Revlon China. All of this is done collaboratively and intensively.
Edward Yu, General Manager, Revlon, China
SCQuARE enabled us to achieve in four days what would normally take six months!
David Teasdale, SVP & Asia Managing Director, Revlon
I first came to experience SCQuARE back in 2008 when I was working with another organization as head of training. I was delightfully surprised that the elements of SCQuARE were quite similar to what I practised in the Army, called Combat Appreciation. SCQuARE gives me breadth and depth in looking at issues and providing the platform for me to process my thoughts to influence my stakeholders. Hence, in January 2013, I was fortunate to be able to share this experience with my new team members in PETRONAS, and was happy to note, they feel the same way too.
Noor Iskandar Hashim, Director, Advanced Leadership Development Division, PETRONAS Leadership Centre, Malaysia
SCQuARE is the best formal training course that I have attended in my career.
It changed the way I think about problems, enabling better solutions and making the process much quicker and less painful. I wish everyone had this knowledge, so that we can save time on endless discussions SCQuARE eliminates these vicious circles.
Igor Makarov, Vice President, Chief Marketing Officer, The Walt Disney Company CIS LLC, Russia
Attending the SCQuARE programme will go down as one of the most memorable events in my career.
Rajdeep Dattagupta, Planning Director, Pepsi, India
Ross Lovelock is a very clever and experienced consultant with whom I have worked in the past. His methods are innovative, creative and, above all, work to the benefit of his clients. Any book by Ross is as good as a book by the great Dr Eliyahn Goldratt.
Professor Malcolm McDonald, Emeritus Professor, Cranfield School of Management
Ross is an inspirational leader of change. He truly has a unique style that engages, challenges and inspires people to be better leaders in todays complex and challenging business world.
Simon Hay, Global CEO, dunnhumby
This edition published in 2013 by John Wiley & Sons Ltd
2013 Ross Lovelock
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