Strategic Planning Kit For Dummies, 2nd Edition
by Erica Olsen
Strategic Planning Kit For Dummies, 2nd Edition
Published by
John Wiley & Sons, Inc.
111 River St.
Hoboken, NJ 07030-5774
www.wiley.com
Copyright 2012 by John Wiley & Sons, Inc.
Published simultaneously in Canada
No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the Publisher. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.
Trademarks: Wiley, the Wiley Publishing logo, For Dummies, the Dummies Man logo, A Reference for the Rest of Us!, The Dummies Way, Dummies Daily, The Fun and Easy Way, Dummies.com, Making Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc., is not associated with any product or vendor mentioned in this book.
Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Website is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Website may provide or recommendations it may make. Further, readers should be aware that Internet Websites listed in this work may have changed or disappeared between when this work was written and when it is read.
For general information on our other products and services, please contact our Customer Care Department within the U.S. at 877-762-2974, outside the U.S. at 317-572-3993, or fax 317-572-4002.
For technical support, please visit www.wiley.com/techsupport.
Wiley publishes its books in a variety of electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that was not included in the version you purchased, you may download this material at booksupport.wiley.com For more information about Wiley products, visit www.wiley.com.
Library of Congress Control Number: 2011938574
ISBN 978-1-118-07777-1 (pbk); ISBN 978-1-118-17848-5 (ebk); ISBN 978-1-118-17849-2 (ebk); ISBN 978-1-118-17850-8 (ebk)
Manufactured in the United States of America
10 9 8 7 6 5 4 3 2 1
About the Author
Erica Olsen holds a BA in Communications and an MBA in International Management from Thunderbird School of Global Management. Shes frequently tapped to lecture at the University of Nevada in Reno and the University of Phoenix in Reno on management and planning topics. She hosts workshops and has spoken at conferences nationwide.
As one of the developers of MyStrategicPlan, Erica has stripped strategic planning of its fate as a static document. With her online strategic planning system, any organization, regardless of size and budget, can build a plan in a matter of weeks (or even days). After completing the plan, the online system actually helps organizations execute the plan instead of just shoving it on a shelf. Her team developed MyStrategicPlan because they believe in inspiring big ideas and creating the laser-like focus to achieve them.
MyStrategicPlan is just one of several services offered by Ericas company, M3 Planning. M3 also does on-site strategic planning facilitation and retreats, as well as market research consulting. Over the last several years, M3 has developed and reviewed thousands of strategic plans for organizations across the country.
In addition to authoring Strategic Planning Kit For Dummies, 2nd Edition, Erica has coauthored Strategic Planning Made Easy: A Practical Guide to Growth and Profitability (M3 Planning, Inc.) and contributes regular columns to local, regional, and national business publications.
When Erica isnt lecturing, writing, or planning, shes alternately kayaking, backcountry skiing, rock climbing, biking, running, or bagging peaks around the Western Hemisphere with her husband, Gregor.
Erica always enjoys hearing from her readers. If you have questions about your strategic planning or if you have a success story to share, please contact her through any of the following methods:
E-mail: erica@mystrategicplan.com
Website: www.mystrategicplan.com
Blog: Strategically Speaking, www.mystrategicplan.com/blog
Dedication
To all the business owners, executive directors, and managers in this world who have a big vision: May you successfully reach that big, hairy, audacious goal.
Authors Acknowledgments
My sincere thanks and appreciation goes out to everyone who had a hand in putting this book together. The journey was an amazingly wonderful and enlightening experience, and Im grateful for the remarkable opportunity to author this book. I must recognize a few specific people.
To my book brain trust, who provided ideas, recommendations, and suggestions at every turn thank you for making this book as good as it could be. I want to specifically thank Alissa Schwipps, Michael Lewis, and technical editor Clint Burdett, for all your help. I would also like to thank the graphics and layout teams at John Wiley & Sons, Inc., who made this book come to life and the marketing teams who brought this book to business owners and managers everywhere. And a special thanks to Howard Putnam, author of The Winds of Turbulence (Howard D. Putnam Enterprises), for his kind words.
To our strategic planning clients whove all contributed to this book through their examples, questions, suggestions, and experiences thank you for the opportunity to work with your organizations. Working with you is a pleasure and gift to everyone at my company.
Thank you to my great friends for sticking by my side even when I was buried in my writing. Youre a continual source of encouragement. Special thanks go out to my friends and colleagues who made this edition fabulous, specifically Milan Sperka and Connie Armstrong, and to the rest of my team, Russell Persson, Vanessa Lindeberg, Cammy LoRe, Kim Perkins, Kristin Larsen, Shannon Forster, and Elsa Ozuna-Richards.
To my family, whos the best family in the world, thank you for supporting me in everything I do. My brothers Ryan and Brett, you provided needed distractions in between my deadlines and kept me focused on what mattered. Grandma and Grandpa Olsen (aka G & G), you instilled the entrepreneurial spirit in our family; to you Im eternally grateful. Aunt Marlene, youre an amazing mentor; thank you for sharing your knowledge and wisdom with me. Mom, youre a one-of-a-kind business partner and mentor; thank you for taking care of the business and our clients when I was facing looming deadlines. Dad, you added needed clarifications, answers, and content ideas whenever I needed them; thank you for dropping everything to help me. Youre as much the author of this book as I am. Youre the best.