Paul Golding - Connected Services: A Guide to the Internet Technologies Shaping the Future of Mobile Services and Operators

There are very few people who truly understand both telco and Web and can weave strategic narratives between the two. Paul is one of those guys. His explanation of modern and emergent Web trends and technologies is compulsory reading for all those who take mobile innovation seriously.

Gregory Gorman, Co-Founder Mobile 2.0 Silicon Valley, Wireless Entrepreneur

Connected Services is a must-read for telco strategists who need to get up to speed on how the world of software and the web 2.0 works. Paul is a rare breed of strategist, one that can go from writing Android apps to debating future strategies with telco boards he is the best storyteller when it comes to understanding both telecoms and software worlds.

Andreas Constantinou, Research Director, VisionMobile

This book is a must read for those charged with leading innovation in a world of connected services where telco and Internet collide. Paul does a great job of articulating the interplay of diverse technologies and systems, creating a cogent narrative on how best to understand modern Web trends and interpret them into great products and service strategies in this challenging and rapidly evolving world.

Jason Goecke, VP of Innovation, Voxeo Labs

Paul is one of the rare thought leaders who is trusted by all of his peers. His previous book explained the technology of the mobile apps space. This book is the guide on how to understand and interpret the trends of modern Web technologies and methods, plus insights into how to capitalize on the opportunities in the telco universe. An ironclad must-read for all in mobile.

Tomi T. Ahonen, Author & Consultant, Hong Kong, latest book: Insider's Guide to Mobile

Paul is a true architect of innovation being as able to communicate a vision as he is to describing the detail of how to deliver it in practice. This book provides valuable insight to anyone who wishes to first appreciate the potential of pervasive communications and data services and then implement for commercial benefit. Rare insight is provided from hands-on experience with multiple stakeholders in the ecosystem as it has evolved from fixed and mobile to today's system where boundaries between man and machine communications are blurred and the role of historically dominant stakeholders is in a state of flux. Compelling reading for anyone serious about realising the potential of next-generation communications.

Geoff McGrath, Managing Director, McLaren Applied Technology

This edition first published 2011
2011 John Wiley & Sons, Ltd.

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Library of Congress Cataloging-in-Publication Data

Golding, Paul, 1968
Connected services : a guide to the Internet technologies shaping the future of mobile services and operators / Paul Golding.
p. cm.
Includes bibliographical references and index.
ISBN 978-0-470-97455-1 (hardback)
1. InternetTechnological innovations. 2. World Wide Web. 3. Ubiquitous computing. 4. Mobile computing. 5. Online social networks. I. Title.
TK5105.875.I57G647 2011
004.678dc23
2011014521

A catalogue record for this book is available from the British Library.

ISBN hbk: 9780470974551
ISBN eBook: 9781119976455
ISBN oBook: 9781119976448
ISBN epub: 9781119977476
ISBN eMobi: 9781119977483

Biography

Paul is a widely respected and unassuming technologist in mobile and Web with 16 patents and a leading book in mobile applications, now available in Chinese. He has been Chief Architect, CTO and various senior tech roles for companies across the world, from start-ups to multi-nationals. He started one of the first mobile apps companies in Europe. He leads platform initiatives for O2s new intrapreneurial business unit and set up the O2 Incubator. His tech activities include big data and cloud telephony. He specializes in far-horizon business and product strategies whilst still being a hands-on architect and developer. http://wirelesswanders.com

Foreword

In 2005, when the world crossed-over to Web 2.0, business professionals and managers in every industry from traditional retail to high tech media and telecom felt the first powerful tremors of the strategic shifts taking place, sweeping away traditional business models and altering competitive landscapes.

Many companies often leaders in their industry were faced with more questions than answers, more risks and challenges than opportunities. At that time, Tim OReilly, the acknowledged Silicon Valley founder of Web 2.0 asked me for a strategy guidebook published in 2008, to explain in plain language the business implications of Web 2.0. My book's goal was to make sure that even if you were unfamiliar with Silicon Valley buzzwords and your company wasn't started up with Google, Flickr, Facebook, Twitter or Apple DNA you could use Web 2.0 business thinking to multiply your customers, partners and revenue streams and turn your networks into valuable digital assets.

Mobile 2.0 smartphone apps combined with viral distribution over vast online social and professional networks has thoroughly shaken and stirred the business world once again. The year 2011 is a time of great opportunity for those who are agile in orchestrating the right combination of capabilities and putting Web and Mobile 2.0 best practices into place.

Read this book and you'll benefit from the author's global, strategic and hands-on experience in the mobile world. He is as comfortable cutting code at a hackday event with start-ups in San Francisco as he is presenting strategic advice to the board of the world's largest telcos in Europe and across the globe. His first CTO position was in a Hong-Kong start-up designing location-based services for China. His Chief Architect role at Motorola covered the Middle East, Africa and Latin America.