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Mark Ellwood - Bargain Fever: How to Shop in a Discounted World

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Bargain Fever: How to Shop in a Discounted World: summary, description and annotation

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Discounts are no longer the exception, theyre the norm. But is that bargain really a bargain?
Paying full price is so pass. A quarter of the population will only open their wallets if something is on sale. Everyone wants a deal, a steal, a hookup with a discount or a way to cut costs. People dont only want a deep discount, they expect it and wont settle for anything less.
Theyre lucky, then, that almost half of everything sold in America is listed at some kind of promotional price. Its a seismic shift that has made shoppers more savvy than ever, generating phenomena like extreme couponing, flash sales, and Groupon.
So theres never been a better time to be a buyer, right? Perhaps. Sellers have developed their own tricks to protect profit margins amid such markdown maniaones that include secret sales, shifting prices, and shredding perfectly good clothes.
In this playful, deeply researched book, journalist Mark Ellwood takes a trip into this new landscape. He shows how some people are, quite literally, born to be bargain junkies thanks to a quirk of their DNA, and uncovers the sales-driven sleights of hand that sellers employ to hoodwink unsuspecting buyers.
Ellwood takes us from the floor of upscale department store Bergdorf Goodman to the bustling aisles of a Turkish bazaar, from the outlet Disney world of rural Pennsylvania to a town in Florida that can claim to be couponings spiritual capital. We meet savvy buyers trying to wring value from every centstalking fashion editors tweets to learn about sample sales or camping out overnight for a cut-price computer.
Ellwood also uncovers the dark side of discounting: how organized crime steals coupons en masse and how certain boutiques limit discounts to VIPs, running secret sticker promotions from which the ordinary shopper is excluded.
Bargain Fever is a manual for thriving in this new era, when deal hunting has gone from being a sign of indigence to one of intelligence. Theres never been a better time to be a buyerat least if you know how the game works.

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Bargain Fever How to Shop in a Discounted World - image 1

PORTFOLIO / PENGUIN

Published by the Penguin Group

Penguin Group (USA) LLC

375 Hudson Street

New York, New York 10014

Bargain Fever How to Shop in a Discounted World - image 2

USA | Canada | UK | Ireland | Australia | New Zealand | India | South Africa | China

penguin.com

A Penguin Random House Company

First published by Portfolio / Penguin, a member of Penguin Group (USA) LLC, 2013

Copyright 2013 by Mark Ellwood

Penguin supports copyright. Copyright fuels creativity, encourages diverse voices, promotes free speech, and creates a vibrant culture. Thank you for buying an authorized edition of this book and for complying with copyright laws by not reproducing, scanning, or distributing any part of it in any form without permission. You are supporting writers and allowing Penguin to continue to publish books for every reader.

Library of congress cataloging-in-publication data

Ellwood, Mark.

Bargain fever : the new shopping rules of getting more and paying less / Mark Ellwood.

pages cm

Includes bibliographical references and index.

ISBN 978-1-101-60822-7

1. Shopping. 2. Consumer education. I. Title.

TX335.E45 2013

640.73dc23

2013019045

For my parents, Derek and Joan

Contents
Introduction

M y names Mark, but Im surprised my parents didnt call me Markdown. Bargains have loomed large throughout my life. Growing up in London, I remember my mothers coupon stash. It was stored in an old Turkish delight box, clear plastic and brittle, that sat on the kitchen counter, just level with a childs eyes. Always stuffed with ripped-out coupons, their ragged edges meant that the lid could never quite close; the box gave off a sugary whiff of rosewater that made deals, quite literally, delicious. My mother is from Scotland; were bargain-hunting an Olympic sport, her countrymen would win gold, silver, and bronze (and probably melt them down for their value). Tartan tightfistedness is the butt of constant British jokes. Insulating windows with double panes is a booming business in Scotland, they say, because it stops the children from hearing the ice cream truck when it comes around.

In my mothers case, the determination to root out price adjustments is arguably her favorite hobby. She regularly returns items so she can, instead, rebuy them on sale. The staff at the refund counter at Marks & Spencer, the British department store, greet her by name with the warmth of an old friend. That same urge for a deal first emerged in me when I was a teenager, trawling for music in local record stores (RIP, HMV). I would drive from suburb to suburb on a single-minded search: to find the rare new releases that had been marked down to spike their chart placements. Nothing was as thrilling on a Saturday afternoon as finding a 7-inch single, half price at 99p. The fact that Id spent more on gas to get to the store than Id saved on The Cars didnt ever cross my mind.

Sales kept me solvent throughout university, when I was shipped in as a temp to staff the biannual extravaganzas at the tony British department store Harrods. It was a stressful gig, mostly because then-owner Mohamed Al-Fayed would prowl the shop floor sniffing out infractions of the staff policy (sitting, removal of jackets, or talking to colleagues) and firing miscreants on the spot. I kept my mouth shut, and my job, through several Januarys and Julys.

Soon after college, I moved to New York City, where Ive spent the majority of my adult life. After arriving, I passed most Saturdays ambling around the aisles of Century 21, the discount megastore housed in an old bank just a few feet from whats now Ground Zero. I devised a system to sift through the haphazard racks of designer bargains (hint: Buy anything you see and like in every size, take that haul home, and just return the rejects). If I wasnt scoring deals at Century 21, I was lurking in the Strand bookstore. Its had a spiffy makeover since, but in the 1990s the Strand was still a dark, dusty place that smelled of old things, both books and New Yorkers. The racks in the basement were its treasure trove: full of publishers review copies, illicitly offloaded by critics. I could buy brand-new hardcovers at half price.

Yet it was ducking into the boutique branch of Bloomingdales in New Yorks Soho recently that made me professionally curious about all things cut-price. The store is just minutes from my apartment, and I wanted to buy some deck shoes. I was ready to snap up a snazzy pair in white when the perky sales assistant wandered over to chat. Unprompted, when I asked the price, she offered a spot out-of-towners discount. Some of the chains stores slash 10 percent off for tourists, she told me. Thank goodness Ive held on to the occasional plummy British vowel. It was a gleeful moment, an unexpected deal that clinched the sale. The thrill was ruined a week later when I found the same pair of deck shoes nearby downtown at one of those stores where the sign in the window screams: CRAZY SALE ALL SHOES 50% OFF. Just seven days later, at this new, just-started blowout sale, they were half price. Ten percent seemed like an insult. I kicked myselfwith those shoes. But I still bought a pair in another color because the deal was too good to resist.

It was a landmark moment. My experience with those shoes left me wrong-footed. Clearly, bargains were now no longer restricted to niche stores, clearance periods, or grubby basements. Buying without a discount almost felt foolish, rather than fair. Frankly, I wondered, why would anyone ever pay full price again?

Just Deal with It

I started to notice deals everywhere. The nagging impulse to search for a code before checking out online. The stamping of a coffee cardwhere ten espressos will trigger a free drinkis like 10 percent off. Sneaking out of work a little early, or arriving a little late, because of a special one-day sale. Browsing at a brick-and-mortar store for a new TV before bettering the price with a dot-com deal. Shrugging at a 50% OFF sign, unimpressed, and instead waiting for that discount to tumble to 70 percent. Groupon, coupon-cutting, or asking, ever so gently, Is that the best you can do? Bargain hunting was inescapable and exciting, at least to my Scottish side.

In some cases, the spread of sales seemed sensible. Coffee shops co-opted the idea of a bars happy hour to jolt sales in the slower afternoon period, as Manhattans wichcraft did by selling drinks 50 percent off between 3 and 6 p.m. on weekdays.

The symptoms of such salesmania continued to spread. Take, for example, retailers starting markdowns the day before Black Friday, coining a new name for Thanksgivingthats Gray Thursday, please. Even this wasnt always enough, as I heard stories of families delaying Christmas expressly to snap up gifts more cheaply. More than just a response to straitened economic times, there was a palpable pride in cut-price shopping that overrode any stiffened sense of tradition. One woman told me, all aglow, that she weighted boxes with sugar, then wrapped them, stunt-present style, until the real treats arrived a day later and 50 percent off. Another single mom opted to leave her young sons a note from Santa, apologizing that he couldnt make it to their house the night before and saying hed asked her to take them shopping on his behalf. These women may have gloated over such reindeer games, but their clique has been rapidly expanding: December 26 is trending to be the third-biggest selling day each year, after Black Friday and the Saturday before Christmas.

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