Nunez Eloy - Managing critical incidents and large-scale event security

Managing Critical Incidents and Large-Scale Event Security

Managing Critical Incidents and Large-Scale Event Security

Eloy Nuez

Saint Leo University

Ernest G. Vendrell

Saint Leo University

CRC Press

Taylor & Francis Group

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Boca Raton, FL 33487-2742

2017 by Taylor & Francis Group, LLC

CRC Press is an imprint of Taylor & Francis Group, an Informa business

No claim to original U.S. Government works

Printed on acid-free paper
Version Date: 20160601

International Standard Book Number-13: 978-1-4987-3150-8 (Hardback)

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Library of Congress Cataloging-in-Publication Data

Names: Nuez, Eloy, author. | Vendrell, Ernest G., author.

Title: Managing critical incidents and large-scale event security / Eloy Nuez and Ernest G. Vendrell.

Description: Boca Raton, FL : CRC Press, [2017] | Includes bibliographical references and index.

Identifiers: LCCN 2016006494 | ISBN 9781498731508 (alk. paper)

Subjects: LCSH: Emergency management. | Special events--Safety measures. | Public safety--Planning.

Classification: LCC HV551.2 .N87 2017 | DDC 658.4/7--dc23

LC record available at http://lccn.loc.gov/2016006494

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First, thank you Lord for your abundant blessings!

This book is dedicated to my wife, Gemma, and my two sons, David and Christopher, for their unending love and patience. It is also dedicated to my parents, Ernest and Oneida, for their steadfast guidance and support throughout the years.

A big thank you to my good friend and colleague, Eloy Nuez. He is the consummate professional, and was the driving force behind this book. I would also like to express my thanks and gratitude to our friends and colleagues at Saint Leo University. In particular, thanks to Dr. Leonard Territo for his generous guidance and assistance throughout this process. Finally, I would like to thank the various members of our nations public safety community, as well as the military. Your tireless efforts to keep our country safe, oftentimes under the most difficult of circumstances, are much appreciated!

Ernest G. Vendrell

I dedicate my portion of this book to my wife and love of my life, Maria, without whom I could not have withstood the stress of dealing with hurricanes, riots, bombings, hostage calls, phone calls in the middle of the night, and myriad other critical incidents over the past 40 years. She stood beside me during those times when my knees buckled and I thought I had no more strength to go on.

I also wish to recognize the many police officers and firefighters, the soldiers, Marines, sailors, airmen, and their families, who have dedicated their lives in order to protect us from the wolves and to keep us free.

Last, I thank my good friend, Ernie Vendrell, for without him this book would never have happened.

Eloy Nuez

Contents

Over the years, many organizations and communities across the country, and the world for that matter, have had to deal with a variety of high-profile critical incidents as well as large-scale special events. From Super Bowls, political conventions, and incidents of civil unrest, to name a few, these complex events often present a myriad of challenges and potential problems for organizations and communities, as well as their various stakeholders. Unfortunately, far too often, communities are caught off guard and discover that their plans, response personnel, equipment, and infrastructure needs are less than adequate. When this occurs, the results can lead to a number of negative consequences, such as a diminished lack of confidence in government, including the agencies that are sworn to protect the public; the potential impact on life and property; and tarnished reputations. In some cases, the ramifications have been devastating to organizations and communities, resulting in years of work to regain lost trust and rebuild impacted areas.

Fortunately, there are a number of historical and contemporary case studies that clearly illustrate the benefits of effective planning, training, exercises, and testing with applicable stakeholders, thereby ensuring that organizations and communities are prepared to handle large-scale events and critical incidents. In particular, incorporating proven preparedness and response strategies into an overall plan enables organizations and communities to ensure that all participants and stakeholders understand their respective roles and responsibilities, identifies areas of expertise, and maximizes resources while minimizing duplication of efforts and avoiding potential conflicts. However, as is often the case, this requires effective leadership at all levels, an important consideration for those organizations and communities engaged in this important arena.

This book provides the most current and effective resources for managing large-scale special events and critical incidents. The book relies heavily on case studies and after-action reports that examine lessons learned from a multitude of previous events and incidents. In addition, the text identifies and examines best practices and recommended approaches, providing the reader with a variety of checklists and planning tools. Along these lines, we have structured the book as follows:

provides an introduction to critical incident management, presenting the reader with an overview of the scope and potential impact of past events, and why effective preparedness and response strategies are critical for success when dealing with large-scale special events and high-profile critical incidents.