Staci M. Zavattaro - City Sextons: Tales From Municipal Leaders

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From databases to cultural competency; from dark tourism to emotional labor; from compassion to landscaping. This book shows the hidden work of municipal management in an enjoyably readable format.

Mary E. Guy,University of Colorado Denver

Zavattaros ground-breaking work shines a light on an area of public service few consider but is vitally connected to all of us the care of the dead and public cemeteries. With fascinating interviews with city sextons across the US, she highlights the complex management challenges with preserving the memories of the dead, dealing with cultural complexities as communities change, and the critical role of empathy in this unique set of front-line public services. This should be required reading for all interested in developing a nuanced understanding of the full range of public management activities.

Jessica Sowa, Professor, College of Public Affairs, University of Baltimore

City Sextons

City sextons are a dying breed and in this book sextons from throughout the United States share their experiences as a citys chief death expert. With a view to investigating their role in local governance processes, how they contribute to public engagement in cities, and what are some misconceptions about this role, Staci M. Zavattaro sheds light on unique public servants that are rarely if at all discussed in public administration research. Themes discussed include:

background stories on each sexton interviewed;

vignettes of their most interesting stories that can be used as case studies in public administration practice and teaching;

public history functions;

self-care strategies they use to deal with the stress of the position.

City Sextons: Tales from Municipal Leaders will be of key interest to scholars studying public management, emotional labor, and leadership.

Staci M. Zavattaro is Associate Professor of Public Administration with the School of Public Administration at the University of Central Florida. Her books include Cities for Sale, Place Branding Through Phases of the Image, and Social Media to Government: Theory and Practice (edited with Dr. Thomas Bryer). She serves as editor-in-chief of the international journal Administrative Theory & Praxis. Her work appears in journals such as Urban Studies, Public Administration Review, Journal of Place Management and Development, Administration & Society, and Tourism Management.

Routledge Research in Public Administration and Public Policy

The Politics of Fracking
Regulatory Policy and Local Community Responses to Environmental Concerns
Sarmistha R. Majumdar

The Data Economy
Implications from Singapore
Sree Kumar, Warren B. Chik, See-Kiong Ng and Sin Gee Teo

Corruption Prevention and Governance in Hong Kong
Ian Scott and Ting Gong

Judicializing the Administrative State
The Rise of the Independent Regulatory Commissions in the United States, 18831937
Hiroshi Okayama

State Politics and the Affordable Care Act
Choices and Decisions
Edited by John Charles Morris, Martin K. Mayer II, Robert C. Kenter and Luisa M. Lucero

The Transformative Potential of Participatory Budgeting
Creating an Ideal Democracy
George Robert Bateman Jr

City Sextons
Tales from Municipal Leaders
Staci M. Zavattaro

For more information about this series, please visit: www.routledge.com/Routledge-Research-in-Public-Administration-and-Public-Policy/book-series/RRPAPP

City Sextons

Tales from Municipal Leaders

Staci M. Zavattaro

First published 2021
by Routledge
52 Vanderbilt Avenue, New York, NY 10017

and by Routledge
2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN

Routledge is an imprint of the Taylor & Francis Group, an informa business

2021 Taylor & Francis

The right of Staci M. Zavattaro to be identified as author of this work has been asserted by her in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988.

All rights reserved. No part of this book may be reprinted or reproduced or utilized in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers.

Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe.

Library of Congress Cataloging-in-Publication Data
Names: Zavattaro, Staci M., 1983 author.
Title: City sextons : tales from municipal leaders / Staci M. Zavattaro.
Description: New York, NY : Routledge, 2020. | Series: Routledge research in public administration and public policy; Volume 25 | Includes bibliographical references and index. |
Identifiers: LCCN 2020020685 (print) | LCCN 2020020686 (ebook) | ISBN 9780367250836 (hardback) | ISBN 9780429285967 (ebook) | ISBN 9781000069754 (adobe pdf) | ISBN 9781000069846 (mobi) | ISBN 9781000069938 (epub)
Subjects: LCSH: Municipal government. | Public administration.
Classification: LCC JS78 .Z38 2020 (print) | LCC JS78 (ebook) | DDC 320.8/5092273dc23
LC record available at https://lccn.loc.gov/2020020685
LC ebook record available at https://lccn.loc.gov/2020020686

ISBN: 978-0-367-25083-6 (hbk)
ISBN: 978-0-429-28596-7 (ebk)

Typeset in Times New Roman
by Wearset Ltd, Boldon, Tyne and Wear

To the sometimes-invisible public servants whose stories I am privileged to learn and tell

To my parents

Contents

I did an interview for this book while sitting on a toilet.

Let me explain.

On September 4, 2019, my dad went into the hospital. My parents live about three hours south of me here in Orlando. They still live in the same town, indeed same condominium where I grew up. I am an only child, and even though I have experienced death in my family (grandparents, a great aunt), I somehow keep a mental block related to my parents dying. We are quite close, and frankly the thought of it makes me queasy still. And this is even though I understand death comes.

My mom called me early evening September 4 to tell me dad was going into the hospital with a urinary tract infection (UTI). No big deal, I thought. Dad has a history of UTIs so I assumed this was going to be another short trip. What happened after that was anything but routine.

My dad somehow went into septic shock. Sepsis is often deadly and is the bodys response to infection, often setting off a chain reaction that shuts down the bodys organs. My dad apparently got chills and a high fever at the same time, alerting doctors to the septic shock. They immediately brought him to the intensive care unit (ICU). I found much of this out only days after I went home.

I drove home still not knowing all these details and simply packed an overnight bag, thinking he would be in and out of the hospital, and I could support my mom a bit. By the time I arrived, dad was hooked up to what doctors were calling a Christmas tree of antibiotics large poles holding several bags of medicine. ICU doctors kept telling mom and I that he is extremely sick, asking if we had paperwork indicating if they could resuscitate or not. We had to find the living will to clarify my dads wishes.

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