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David Zweig - Invisibles: The Power of Anonymous Work in an Age of Relentless Self-Promotion

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David Zweig Invisibles: The Power of Anonymous Work in an Age of Relentless Self-Promotion
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What do fact-checkers, anesthesiologists, U.N. interpreters, and structural engineers have in common? When they do their jobs poorly, the consequences can be catastrophic for their organizations. But when they do their jobs perfectly . . . theyre invisible.
For most of us, the better we perform the more attention we receive. Yet for many Invisiblesskilled professionals whose role is critical to whatever enterprise theyre a part ofits the opposite: the better they do their jobs the more they disappear. In fact, often its only when something goes wrong that they are noticed at all.
Millions of these Invisibles are hidden in every industry. You may be one yourself. And despite our cultures increasing celebration of fame in our era of superstar CEOs and assorted varieties of geniustheyre fine with remaining anonymous.
David Zweig takes us into the behind-the-scenes worlds that Invisibles inhabit. He interviews top experts in unusual fields to reveal the quiet workers behind public successes. Combining in-depth profiles with insights from psychology, sociology, and business, Zweig uncovers how these hidden professionals reap deep fulfillment by relishing the challenges their work presents.
Zweig bypasses diplomats and joins an elite interpreter in a closed-door meeting at the U.N., where the media and public are never allowed. He ascends Chinas tallest skyscraper while its still under construction, without the architect, guided instead by the projects lead structural engineer. He even brings us on stage during a Radiohead concert, escorted not by a member of the band, but by their chief guitar technician.
Along the way, Zweig reveals that Invisibles have a lot to teach the rest of society about satisfaction and achievement. What has been lost amid the noise of self-promotion today is that not everyone can, or should, or even wants to be in the spotlight. This inspiring and illuminating book shows that recognition isnt all its cracked up to be, and invisibility can be viewed as a mark of honor and a source of a truly rich life.

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Invisibles The Power of Anonymous Work in an Age of Relentless Self-Promotion - image 1

PORTFOLIO / PENGUIN

Published by the Penguin Group

Penguin Group (USA) LLC

375 Hudson Street

New York, New York 10014

Invisibles The Power of Anonymous Work in an Age of Relentless Self-Promotion - image 2

USA | Canada | UK | Ireland | Australia | New Zealand | India | South Africa | China

penguin.com

A Penguin Random House Company

First published by Portfolio / Penguin, a member of Penguin Group (USA) LLC, 2014

Copyright 2014 by David Zweig

Penguin supports copyright. Copyright fuels creativity, encourages diverse voices, promotes free speech, and creates a vibrant culture. Thank you for buying an authorized edition of this book and for complying with copyright laws by not reproducing, scanning, or distributing any part of it in any form without permission. You are supporting writers and allowing Penguin to continue to publish books for every reader.

Excerpt from Fame (from the motion picture Fame), music by Michael Gore, lyrics by Dean Pitchford. 1980 Metro-Goldwyn-Mayer Inc. All rights controlled by EMI Affiliated Catalog Inc. (publishing) and Alfred Music Publishing Co., Inc. (print). All rights reserved. Used by permission of Alfred Music.

Illustration credits

: Courtesy of Entro Communications

(right): Mijksenaar Wayfinding Experts

: David Apel

: Courtesy Thornton Tomasetti

: Pete Clements

: David Zweig

: 2000 AIGA Design for Democracy

LIBRARY OF CONGRESS CATALOGING-IN-PUBLICATION DATA

Zweig, David.

Invisibles : the power of anonymous work in an age of relentless self-promotion / David Zweig.

pages cm

Includes bibliographical references and index.

ISBN 978-1-101-62024-3

1. Career development. 2. Self-realization. 3. Success. 4. Motivation Psychology. I. Title.

HF5381.Z94 2014

650.1dc23

Version_1

The truth is that the heroism of your childhood entertainments was not true valor. It was theater. The grand gesture, the moment of choice, the mortal danger, the external foe, the climactic battle whose outcome resolves allall designed to appear heroic, to excite and gratify an audience. Gentlemen, welcome to the world of realitythere is no audience. No one to applaud, to admire. No one to see you. Do you understand? Here is the truthactual heroism receives no ovation, entertains no one. No one queues up to see it.

The Pale King, David Foster Wallace

There is no limit to what can be accomplished if it doesnt matter who gets the credit.

Ralph Waldo Emerson

CONTENTS
INTRODUCTION

Led Zeppelin. The Rolling Stones. The Beatles. Eric Clapton. Van Halen.

Lets start off with a little quiz. Which one of the above doesnt belong?

Maybe youre thinking Eric Clapton because hes the only single artist, not a band, on the list. Or maybe Van Halen because their heyday was in the 1980s, and the others were a decade or two before. But youd be wrong on both counts. The outlier in this list is actually the Beatles. All the rest of the artists are linked by one person: a man named Andy Johns.

Cavernous, thunderous, terrifying even, the opening bars of Led Zeppelins When the Levee Breaks constitute possibly the most beloved drum intro of all time. The track, and especially that intro, is seminal, a sonic benchmark thousands of bands, including some of the most successful acts in rock history, aimed for or were inspired by. As the music recording magazine Sound on Sound noted in a piece on drum recording, its one of the most sought-after sounds in rock. The drum loop has also been widely sampled all over the musical map, from the Beastie Boys to Bjrk, Eminem to Enigma. Even if you dont know When the Levee Breaks, youve heard these drums or their imitations.

Ubiquitous now, we take for granted how radical the sonics of (Zeppelin drummer) John Bonhams drums were in 1971, when the bands fourth album was released. As studio technologies were advancing at the time, the trend was toward more mics and more gear in general. On many recordings of the era bands were using multiple mics on the drum kit, usually with one near the bass drum. Also, for some time a more deadened and close drum sound, popularized by the Beatles later recordings, had been gaining popularity. Yet Johns, as the albums recording engineer, the person responsible for getting the bands sounds on tape, tried something counterintuitive, and revolutionary in a way, to achieve such an exceptionally massive soundhe took just two microphones and hung them over a banister high above a staircase that was in the room where Bonham was pounding away. (The band recorded in an eighteenth-century country house rather than a traditional studio, enabling them to incorporate its varied acoustics, such as the stairwell, in the recordings.) He also compressed the signal and ran it through an echo unit, effects which, utilized together, made the overall performance sound simultaneously louder yet more distant, key to its mesmerizing quality.

When we think of our favorite songs, we think of the artists performing them. Perhaps if youre a serious music fan, youll know who produced the tracks. But we never think of the engineer, which truly is an oversight. The unusual production on When the Levee Breaks is factors in its popularity and longevity, wrote Aaron Liu-Rosenbaum, now a professor of Music Technology at Laval University in Quebec, in the Journal on the Art of Record Production.

Johns didnt achieve this sound alone. Of course, Bonhams performance is what this all rests on, and Jimmy Page, the bands guitar player and producer, is widely credited, and rightfully so, as the mastermind behind much of Zeppelins oeuvre. But it takes nothing away from Page and Bonham to acknowledge Johnss critical role. He was a highly skilled craftsman, who married a deep technical knowledge with an artistic gift for knowing how to get that sound on so many recordings. Beyond Led Zeppelin IV, Johns engineered nearly all of that bands most successful records, plus the Rolling Stones classics Sticky Fingers and Exile on Main Street, and numerous other acclaimed albums. This mans stamp is on some of the most widely shared cultural touchstones of a generation. Yet, other than a blip of recognition following his death in April 2013, he, and his work, have remained invisible.

Picture 3

7:30 p.m. Peter Canby shuffles a stack of marked-up article proofs, flicks off his desk lamp, and finally shuts down his iMac for the day. He has pored over a journalists notes for a particularly sensitive piece, double-checked quotes from a blind source formerly in the CIA, held a meeting with a writer and his magazines attorney over concerns of libel, and instructed a new employee that she needed to be versed in the vocabulary of genetic coding before attending a screening of the sci-fi flick Prometheus, because its review, which she later had to check, had a line about a disintegrating humanoids DNA-laden chromosomes sinking into water. No minutia is too minute for the fact-checkers Canby oversees at The New Yorker. The requirements to work in his department, beyond possessing a savant level of meticulousness, are stiff. More than half of the sixteen fact-checkers are fluent in a second language, among them Mandarin, Hebrew, Arabic, Urdu, and Russian, along with the usual French and Spanish; the majority have advanced degrees, including the expected Journalism and Comp. Lit. masters, plus an LSE grad, and the errant Oxford PhD program dropout; and many stay only a few years before leaving because the pace is brutal, says Canby.

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