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Gluckman - “That s*it will never sell!”: The real story behind Baileys Irish Cream and other great drinks brands

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Gluckman “That s*it will never sell!”: The real story behind Baileys Irish Cream and other great drinks brands
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The green on the label reminds me of US uniforms in Vietnam, the legendary drinks titan said the first time he tried Baileys Irish Cream. He sipped it with no enthusiasm, before delivering his verdict: That shit will never sell!More than two billion bottles later, join visionary drinks creator David Gluckman on a rollicking tour through the backroom alchemy of the drinks business, where wild ideas, daring innovations and brilliant products are mixed with a dash of advertising genius to become global mega-brands. And some of the worlds best-loved drinks.Unashamed controversialist Gluckman takes us behind the curtain of the Mad Men era of volatile creatives, buccaneering businessmen and boozy lunches and his half-century concocting ideas for the worlds most intoxicating industry. From clashing egos to late-night panics, That s*it will never sell! is an anecdote-rich account of how great ideas happen. And sometimes dont.As well as the biggest hits of his career multi-billion-selling Baileys, Smirnoff Black, Tanqueray Ten, Croc vodka, Sheridans, The Singleton, Aqua Libra, J&B Jet, Purdeys, Piat dOr and more Gluckmans candid insider account also deals with the great ideas that didnt make it (yet) - the nearly-weres, couldve-beens and absolutely shouldve-beens.Its the triumphs as well as hard-won insights distilled from 50 years of experience as a brand champion and ideas man that make Gluckmans unique book a modern bible for anyone in the business of products, brands, advertising and marketing a road-map for all creatives on how to pilot their ideas through the complexities of a modern business machine designed to avoid risk.Beginning in swinging 60s London - before focus groups were an industry, when people did real drinking at lunchtime and market research meant putting a bottle in a nearby pub and seeing what happened That s*it will never sell! features the remarkable true stories behindBaileys: How a 30-second idea went on to sell billions of bottles globallyCroc: How the worlds first grape vodka started life in a brandy distillery in TbilisiGuinness Light: How a sure-fire hit collided spectacularly with realityLe Piat dOr: How the French adored a wine theyd never triedPlus, now in a brand-new special edition eBook version, Gluckman adds over a hundred live-action links to atmospheric video content, newsreels and the greatest, nostalgia-inspiring adverts of his career to take readers back to the golden age of advertising.With its tell-all style, lashings of humour and all-new retrospective flavour, Gluckmans inside story of the drinks business is sure to cause a stir.

Gluckman: author's other books


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Testimonials Outrageous He rides roughshod over everything Ive been doing - photo 1
Testimonials

"Outrageous. He rides roughshod over everything Ive been doing for the past 40 years. But I loved every minute of it.

Michael Herbert, Market Research Consultant

A tour-de-force insight into the practical issues involved in launching a global mega-brand.

Alex Gibson, School of Marketing, Technological University Dublin

"A highly entertaining read, which should be studied by all marketers working on new brand development - especially for the remarkable true story of the creation of Baileys Irish Cream.

Hugh Burkitt, Chief Executive, The Marketing Society UK

A hilarious, informative and inspiring read. Not only is it a must for anyone involved in creating drinks or drink brands, but a really useful text for anyone looking to bring any new idea to life. [] One of the best business books I've ever read, and I'm a fan of the genre.

Chris Hannaway, Owner, Infinite Session Low-alcohol Beer

"It takes courage to propose only one idea, one brand name and one package for a clients new product. Take it or leave it. The method and success stories are all in this book.

Philip Kotler, Professor of International Marketing, Chicago

Your book is really fascinating and a tremendous record not only of your achievements but as a form of blueprint for all aspiring new brand development people.

Sir George Bull, Former Chairman of IDV & Diageo

A successful brand innovator is unlikely to achieve more than one winner in a lifetime. I am not sure how many, of the nine or so noted in this book, Gluckman would rate as outright winners but there are more than enough to make his contribution to the global drinks market truly unique.

Tim Ambler, Senior Fellow (Retired), London Business School

A seemingly endless archive of amazing stories, and the authority and enthusiasm with which he delivers his narrative is not only engaging but also just a complete joy.

Dr Zubin Sethna, Head of Programmes, Regents University London

"This book is a must-read for all marketeersnew and veteran--and for any budding entrepreneur looking to create a new product or service. It's my #1 recommendation to the start-ups I coach and develop."

Eugene Theodore, Behavioural Scientist & Brand Strategist

David brings a sense of humour and valuable stories to help share his innovation and product design expertise along with his own life experiences to make a point.

Mick Lynham, Marketing & Communications Manager, Trinity College, Dublin

Informative and witty, Davids experience and industry knowledge provide an incredible wealth of insight into the product design space and are matched only by his capacity to enthral.

Dr Karl Thomas, Lecturer on Innovation, Trinity College, Dublin

His creativity, vision and modesty are extraordinary. The stories he tells behind some of the brands he has created over the past 40 years are breath-taking.

Neil Martin, Head of Psychology, Regents University London

A very compelling read. [] Its the author giving a first-hand account of exactly how great ideas were created. I felt I was there with him when they happened.

Joseph Siahou, CEO, Shore Consulting, Toronto

Enormously inspiring in our creative development work [] Highly recommended, in particular for people and companies like ourselves, trying to develop new products and challenging whats out there.

Erika Ollen, Co-Founder of Gnista Spirits, Malmo, Sweden

That s*it will never sell!
The real story behind Baileys Irish Cream and other great drinks brands
David Gluckman
First published 2017 by Prideaux Press This edition published 2022 Text David - photo 2First published 2017 by Prideaux Press This edition published 2022 Text David - photo 3

First published 2017 by Prideaux Press. This edition published 2022.

Text David Gluckman 2017. The right of David Gluckman to be identified as the author of this work has been asserted by him in accordance with the copyright, designs and patents act 1988.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording or otherwise) without the prior written permission of the publisher.

Prideaux Press does not have any control over, or any responsibility for, any author or third-party websites referred to in this book.

9 8 7 6 5 4 3 2

A CIP catalogue record for this book is available from the British library.

Paperback cover design by Jamie Keenan. Copy editing by Barbara Bryant. Paperback edition produced for Prideaux Press by Otherwise ( www.otherwisepublishing.co.uk ). Paperback page art direction and design by Simon Daley. Production by Angela Young.

This book is sold subject to the condition that it shall not, by way of trade or otherwise, be lent, hired out, or otherwise circulated without the publishers prior consent in any form of binding or cover other than that in which it is published and without a similar condition including this condition being imposed on the subsequent purchaser.

Picture credits: The publishers have made every effort to obtain the necessary permissions. Please advise of any omissions or errors and we will rectify these in subsequent editions of the book.

Contents

1973 Baileys Irish cream

1973-1982 Baileys Irish cream

1972-2000 Le Piat dOr Pop Wine in the USA La Mode Americaine Red Chardonnay

1974-early 1990s Bottled Draught Guinness Guinness Light Watneys Sour Mash Bitter Bass LA Low-Alcohol Bitter Virgin Lager

1984-1990 Dexters Sports Drink Aqua Libra Purdeys Pfaffs, Callitheke & More

1984-2002 J&B Jet Spey Royal The Singleton Baileys The Whiskey Buffalo Jump Mellow Mash Canadian Whiskey J&B Sub-Zero Gilbeys Green Label Indian Whiskey

1969-2005 Green Island Mauritius Rum Kenya Cane Stubbs Australian White rum Smirnoff Black Super-Smooth vodka Tanqueray Ten fresh botanical gin Croc Grape vodka

1970-1999 Raffles Singapore Sling Primavera St Leger Carignac Oxford Blue Prairie Dog Belle-Marie Sullivans Country-Still Sheridans Godet IQ Kenya Gold Pandits Distilled Guinness Kai-Zen Fridge Fresh

2005-Present Coole Swan

Foreword

When I took up music composition, I used the same textbook as Mozart, Gradus ad Parnassum. Mozart referred to it as simple rules and, in the hands of the master, they were. The simple practices and principles David Gluckman sets out in this book are much the same. They should certainly be used but do not expect similar results.

A successful brand innovator is unlikely to achieve more than one winner in a lifetime. I am not sure how many, of the nine or so noted in this book, Gluckman would rate as outright winners but there are more than enough to make his contribution to the global drinks market truly unique.

Gluckman is too modest to explain what, practices and principles apart, really made the difference: it was consumer understanding and judgement. Not averse to carrying out the odd focus group to enhance his consumer empathy, he also had a healthy instinct for discarding what he thought irrelevant. Similarly, his ability to pick the right package designer and then achieve the elegant design the brand needed is second to none. I know. Ive briefed many perfectly good designers and been rewarded with work which was shoddy or indifferent.

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