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F. Michael Hruby - TechnoLeverage: Using the Power of Technology to Outperform the Competition

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TECHNOLEVERAGE Using the Power of Technology to Outperform the Competition Respond to customers. Cut costs to the bone. These are time-honored business tactics. But marketing consultant Michael Hruby has seen that getting technology under your business will do far more to boost sales, lift profits, and keep you competitive. His new book, Technoleverage, proves that today it is technology that drives competitive advantage. How? One way is to create technological breakthroughs (or borrow someone elses) that radically improve products. Hruby explains what injection molding did for the lowly tennis shoe, what robotics did for roadside billboards, and provides dozens more fascinating examples. Technology can also deliver products and services fast -- and to a customers exact specifications. And of course, technology also improves the efficiency of operations (aka: cuts costs). Using real-world stories from companies in dozens of industries, Technoleverage shows how wise use of technology is the differentiating factor in exponential success. It shows how to get technology under your business to literally lift its profits, visibility, size, and value. A technology-driven business strategy applies to all types of firms, whether they invent new technologies, manufacture technological goods, sell technological services, integrate the technology of others, distribute technology -- or just plain use it. Whatever business a manager is in, Technoleverage explains how to seek out and fully exploit high-value technology improvements, for maximum profit improvement. F. MICHAEL HRUBY (Acton, MA) is president of Technology Marketing Group, a firm founded in 1984 to help companies manage and market their technologies. Technoleverage was prompted by managers response to the idea that technology, when properly managed, can be an engine of growth for any business. His clients include Amoco, Avery Dennison, Fraser Paper, Georgia Pacific, Halliburton, Hercules, Rohm & Hass, and Unitrode.

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title TechnoLeverage Using the Power of Technology to Outperform the - photo 1

title:TechnoLeverage : Using the Power of Technology to Outperform the Competition
author:Hruby, F. Michael.
publisher:AMACOM Books
isbn10 | asin:0814404154
print isbn13:9780814404157
ebook isbn13:9780585024875
language:English
subjectTechnological innovations--Management, Strategic planning, Business planning.
publication date:1999
lcc:HD45.H78 1999eb
ddc:658.5/14
subject:Technological innovations--Management, Strategic planning, Business planning.
TechnoLeverage
Using the Power of
Technology to Outperform the
Competition
F. MICHAEL HRUBY
AMACOM
American Management Association
New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C.
Brussels Mexico City Tokyo Toronto
This book is available at a special discount when ordered in bulk quantities.
For information, contact Special Sales Department, AMACOM, an imprint of AMA Publications, a division of American Management Association 1601 Broadway, New York, NY 10019.
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.
Library of Congress Cataloging-in-Publication Data
Hruby, F. Michael.
TechnoLeverage : using the power of technology to outperform the competition / F. Michael Hruby.
p. cm.
Includes index.
ISBN 0-8144-0415-4
1. Technological innovations-Management.
2. Strategic planning. 3. Corporate planning.
I. Title.
HD45.H78 1998
658.5'14-dc21
98-35078
CIP
1999 F. Michael Hruby.
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, an imprint of AMA Publications, a division of American Management Association, 1601 Broadway, New York, NY 10019.
Printing number
10 9 8 7 6 54 3 2 1
Page v
To my parents,
Pollee and Frank Hruby,
two of the best
teachers and advisors
a consultant could have
Page vii
CONTENTS
Acknowledgments
ix
1
The Profit Machine: Understanding Technology-Based Strategy
1
2
The Legendary Lever: Lifting Your Business With Technology
21
3
Search Strategies: Finding the Best Applications
42
4
Scramble Competition: Beating New Competitors in a Wide-Open World
69
5
Ahead of the Pack: Taking andHolding the Lead
92
6
Tactical Technology: Taking TechnoLeverage in All Directions
115
7
At the Controls: Interpreting the Financial Feedback
138
8
A Manager's Tour of Technology: Seeing What's Out There and Knowing What It Can Do
162
9
Future Perfect: Creating an Organization That Creates Change
183
Page viii
10
The Winner's Circle: Investing in Leading-Edge Companies
209
Appendix
Tools for Knowing TechnoLeverage When You See It
231
Index
233
About TMG
239
Page ix
Acknowledgments
Corporate strategy is a tapestry, woven from many threads and creating a pattern that shows what works best. The individual threads of the corporate strategy I call TechnoLeverage have been drawn from diverse sources. I am deeply grateful to those individuals and groups who have laboriously spun those threads. This is my chance to thank them for their contributions to this work. In general chronological order, here are the threads I can identify that I have used.
During World War II, the field of operations research was developed by mathematicians and scientists as a way to break down, study, and solve complex problems. The problem-solving approaches of operations research, whose generic frameworks I studied much later in graduate school at the University of New Hampshire, provided many routes through the analyses underlying this book. I am grateful to all those who developed this discipline.
Also during the war, the officers and men of the destroyerminesweeper USS Hogan, DMS 6, patrolled two oceans. My dad's shipmates taught him many valuable lessons in teamwork, camaraderie, professionalism, attention to duty, anticipation of difficulties, concentration under pressure, juggling multiple priorities, and (in port) the benefits of song. He in turn generously taught these lessons to me. They have been exceptionally useful in dealing with the problems of workgroups and professionalism in business and technology. I warmly thank the
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