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Rod Collins - Leadership in a Wiki World: Leveraging Collective Knowledge to Make the Leap to Extraordinary Performance

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    Leadership in a Wiki World: Leveraging Collective Knowledge to Make the Leap to Extraordinary Performance
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Leadership in a Wiki World: Leveraging Collective Knowledge to Make the Leap to Extraordinary Performance: summary, description and annotation

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Rod Collins is the Director of Innovation at Optimity Advisors, a national management consulting firm, and a leading expert on the next generation of business management.
In the age of speed we live in, new rules emerge at a breakneck pace. As a leader, you can either be blindsided by these new rules or let Rod Collins book give you a welcome heads-up and head start!
Vince Poscente, author of the NY Times Bestseller The Age of Speed
Rod Collins has written an engaging and insightful book that clearly answers the question of how the principles of complexity theory can be practically applied to leading large organizations. Leadership in a Wiki World is a timely and highly readable guide that shows business leaders how they can use the rich reservoir of their collective knowledge to meet the challenges of an increasingly complex world.
Lisa Kimball, President, Plexus Institute
Leadership in a Wiki World provides tremendous insight into how to lead and manage complex, multipartner, large scale business enterprises. Rod Collins experience as one of the key leaders within the Blues and his accomplishments as the chief operating executive of the single largest employer health plan in the world prepared him well to offer the insights captured in this book. If you want to know what the future of management looks like, I strongly encourage you to read this book.
Steven S. Martin, Chairman, Board of Managers of the Blue Cross Blue Shield Federal Employee Program, and President & CEO, Blue Cross Blue Shield of Nebraska
There s a revolution brewing that is about to end the world of work as we know it. We are fast approaching a tipping point where new capacities for mass collaboration will completely redefine the work we do and the way we work. Technological innovations now make it possible for large numbers of people to work together without going through a central organization and they can do it smarter, faster, and cheaper.
Discover the revolutionary business opportunities created by today s unprecedented business realities and learn:
Why a 19th century management model is unsustainable in a digital world
How business leaders are resetting management practices to create smarter and faster companies
How companies are gaining access to the most untapped free resource in every organization to catapult their business performance.
Leadership in a Wiki World is a practical guide to the principles and practices of wiki-management, the proven management solution for business leaders who understand that managing great change is only possible if we change how we manage.

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Praise for Leadership in a Wiki World Rod Collins is one of the most - photo 1
Praise for Leadership in a Wiki World
Rod Collins is one of the most extraordinary graduates of our executive leadership seminars. He has combined the insights from his learning opportunities with his own fresh ideas and extensive executive experience to create stunning and sustainable business results. This book coaches you on how to achieve extraordinary performance with less effort, while making money and having more fun. Hows that for a business book promise!
- Robert White, former Chairman, ARC International, and author of Living an Extraordinary Life
Leadership in a Wiki World is a must-read for leaders who want to stay ahead of the rapid changes that are impacting the way we work. Its full of practical advice and tested techniques that will help anyone lead more effectively in the post-internet world
- Wendy Mack, co-author of Change at the Core: Unleash Your Teams Energy to Drive Results
The 21st century has emerged in a very dramatic and surprising fashion. Unprecedented unemployment, economic turmoil and attacks on our native soil have us all probing for answers. Rod Collins brilliant work Leadership in a Wiki World crisply explains, educates and presents managers with a road map for success in both business and life in our new millennium
- John Stypulkoski, President, Vertical Resources
This book is of critical importance to 21st century leaders who want to tap the creativity, collective intelligence, and commitment of people in their organizations. In the Work-Thru, Rod Collins gives us not only a practical process for accomplishing this goal, but an unequalled leadership development opportunity to boot! By embracing the role of Work-Thru facilitator, a leader gains a competency essential in a world that relies on networks and matrices rather than linear organization charts. And in demonstrating this competency the leader not only helps create powerful results, she builds trust throughout the organization.
- Glenna Gerard, Co-author, Dialogue: Rediscover the Transforming Power of Conversation, and Creator of the Presence Walkabout Programs
Leadership in a Wiki World provides an insightful pathway for companies searching for innovation and reinvention. Rod Collins shows business leaders how they can immediately harness the incredible power of collective learning to create real sustainable value in the fast forward world of 21st century markets.
- Rick McNabb, Managing Partner, Optimity Advisors
Rod Collins has been able to take his tremendous knowledge and facilitation skills into an entirely different dimension. Whether you are a digital novice or a digital expert, Leadership in a Wiki World shows leaders how to leverage the power of both online and offline social networks to dramatically improve business performance.
- Timothy Ranney, M.D., Vice President, Good Samaritan Hospital
LEADERSHIP IN A WIKI WORLD Leveraging Collective Knowledge to Make the Leap to - photo 2
LEADERSHIP IN A WIKI WORLD:
Leveraging Collective Knowledge to Make the Leap to Extraordinary Performance
Copyright 2010 by Rod Collins
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without written permission from the author, except for the inclusion of brief quotations in a review. Contact author at .
First published by Dog Ear Publishing
4010 W. 86th Street, Ste H
Indianapolis, IN 46268
www.dogearpublishing.net
ISBN 978-160844-466-3 This book is printed on acid-free paper First Edition - photo 3
ISBN: 978-160844-466-3
This book is printed on acid-free paper.
First Edition
Printed in the United States of America
Library of Congress Cataloging-in-Publication Data
Collins, Rod.
Leadership in a wiki world: leveraging collective knowledge to make the leap to extraordinary performance / Rod Collins 1st ed.
p. cm.
Includes bibliographical references
1. Leadership 2. Collective Knowledge 3. Organizational Change I. Title
To my wife, Catherine,
for her constant support,
intuitive empathy,
and abundant kindness
CONTENTS
ACKNOWLEDGMENTS
Writing this book has been the culmination of an illuminative personal journey full of surprises, insights, learning, and growth. I have had the privilege of sharing this adventure with many remarkable people, some through their constant presence, others through our work together, and still others through the wisdom of their written words. However our paths have crossed, they have all influenced the ideas contained in this book. Any errors, of course, are my own responsibility.
I am very grateful to all my many friends and colleagues in the Blue Cross and Blue Shield organizations throughout the United States for their commitment and dedication in serving the millions of customers in the Federal Employee Program. Though there is not enough space to acknowledge each of them individually, I am forever enriched because they are the ones who first showed me the incredible power of collective knowledge and taught me that nobody is smarter than everybody.
Many thanks to the following people for investing hours in reading parts of the manuscript or discussing its underlying principles, providing feedback, and helping me think more clearly about the concepts in this book: Anne Murray Allen, Virginia Avrutin, Rose Marie Barbeau, Paul Bodor, Sandra Bond, Dennis Carrai, Rob Creekmore, Glenna Gerard, Dawna Jones, Seth Kahan, Wendy Mack, Stephanie Nestlerode, Jeanette Nyden, Fred Plumb, Brian Prentice, Don Prentice, Lew Rhodes, Ed Smith, Robert Tipton, Bob Tobias, and Linda Williamson. And special thanks go to Meghan Donohue for editing, and to Chris Clarke-Epstein and Jane Atkinson for inspiring the books title.
I am also indebted to the many intellectual pioneers whose writings have opened me to the innovative ways of thinking and acting that are hastening the arrival of the wiki world: Ken Auletta, Rod A. Beckstrom, Josh Bernoff, Ori Brafman, Steven Cabana, James Champy, Ram Charan, Jim Collins, Thomas L. Friedman, Gary Hamel, Michael Hammer, Dee Hock, Jeff Howe, Jeff Jarvis, A. G. Lafley, Polly LaBarre, Charlene Li, Andrew Lih, Melanie Mitchell, Ronald E. Purser, Eric Raymond, Peter M. Senge, James Surowiecki, Don Tapscott, William C. Taylor, Margaret J. Wheatley, and Anthony D. Williams.
Finally, I am deeply thankful for the love and support of my wife, Catherine, our daughters Melissa and Meghan and their spouses, and our three wonderful grandsons who are true children of our new wiki world.
PREFACE
This book is about two ideas whose time has almost come. When they firmly take root, they will dramatically reshape the ways we work together, especially in large organizations. While these ideas have already begun to sprout, most of us underestimate their impact and remain largely unaware that they will inevitably end the world as we have known it. Thats because we fail to recognize that the growing number of unprecedented events, especially in the first decade of our new century, is a harbinger of our passage into a radically different world with a completely new set of rules. Instead, we find ourselves befuddled and confused trying to come to terms with surprising realities that the old rules told us could never happen. For a long time most of us believed that terrorist attacks would never visit our soil, real estate values would always go up, and the smartest organizations would always be the ones led by the smartest people. Those beliefs have been shattered as we indelibly remember where we were on September 11 th , have no idea when we will recover our lost home equity, and are incredulous how supposedly smart people brought us to the brink of an economic depression. As we enter the teens, recent polls reveal that the majority of us feel negatively about the 21 st centurys nameless first decade. For so many, it has been a time of great turmoil and disruption.
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