Eli Mina - The complete handbook of business meetings

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title	:	The Complete Handbook of Business Meetings
author	:	Mina, Eli.
publisher	:	AMACOM Books
isbn10 | asin	:	0814405606
print isbn13	:	9780814405604
ebook isbn13	:	9780814423981
language	:	English
subject	Business meetings.
publication date	:	2000
lcc	:	HF5734.5.M566 2000eb
ddc	:	658.4/56
subject	:	Business meetings.

Page i The Complete Handbook of Business Meetings Eli Mina

Page ii Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 2129038316. Fax: 2129038083. Web site: www.amanet.org This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Mina, Eli. The complete handbook of business meetings / Eli Mina. p. cm. Includes index. ISBN 0-8144-0560-6 1. Business meetings. I. Title. HF5734.5.M566 2000 658.4'56dc21 00038625 2000 Eli Mina. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1

Page iii I dedicate this book to my wife, Michelle, in recognition of her continued support and her tolerance of our lengthy and lively discussions. I also dedicate it to my clients and seminar participants, for their many questions, for the unique and challenging assignments that they have given me, and for supporting and sustaining my business. Without them, this work would not have been possible.

Page vii Contents Preface xi Introduction 1 1. Healthy Meetings and Effective Decision Making 7 The Costs and Impacts of Meetings 7 Prerequisites for Successful Meetings 12 Collective Decision-Making Concepts 17 Pros and Cons of the Three Collective Decision-Making Models 22 General Concepts for Curing Meeting Ailments 28 2. The Ten Key Ingredients of a Successful Meeting 32 Clarity of Mandate, Purpose, Issues, and Process 33 Order and Decorum 35 Productivity and Forward Movement 37 Flexibility and Creative Thinking 39 Quality Decision Making 41 Openness, Listening, and Collaboration 43

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