Steve Lauer - Now hiring!: finding & keeping good help for your entry-wage jobs

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title	:	Now Hiring! : Finding & Keeping Good Help for Your Entry-wage Jobs
author	:	Lauer, Steve.; Gebhardt, B. Jack.
publisher	:	AMACOM Books
isbn10 | asin	:	081447912X
print isbn13	:	9780814479124
ebook isbn13	:	9780585031606
language	:	English
subject	Employee selection.
publication date	:	1997
lcc	:	HF5549.5.S38L38 1997eb
ddc	:	658.3/11
subject	:	Employee selection.

Now Hiring! Finding & Keeping Good Help for Your Entry-Wage Jobs Steve Lauer & B. Jack Gebhardt AMACOM American Management Association New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C. Brussels Mexico City Tokyo Toronto

This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritativeinformation in regard to the subject matter covered. It is sold with theunderstanding that the publisher is not engaged in rendering legal,accounting, or other professional service. If legal advice or other expertassistance is required, the services of a competent professional personshould be sought. Library of Congress Cataloging-in-Publication Data Lauer, Steve. Now hiring!: Finding & keeping good help for your entry-wage jobs / Steve Lauer & B. Jack Gebhardt. p. cm. Includes bibliographical references and index. ISBN 0-8144-7912-X 1. Employee selection. I. Gebhardt, B. Jack. HF5549.5.S38L38 1996 658.3'11dc209620824 CIP 1997 Steve Lauer & B. Jack Gebhardt. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5

This book is dedicated to our children: Wesley and Sydney Lauer & Sam and Annalee Gebhardt May your bosses be always happy; may your cowork ers be always congenial; and may your life's work keep you ever growing and laughing, and able to take care of your folks in their dotage.

Page v Contents Acknowledgments vii Introduction: Where Have All the Flowers Gone? 1 1 A Good Word About Hourlies 9 2 The People Plan 16 3 Planning for Happiness 25 4 Happy Numbers 37 5 The Slackers, Punkers, Pranksters, Preps: How to Employ (and Enjoy!) the New Worker 47 6 Get a Job, Grandma! 60 7 Help for Your Help Wanteds 70 8 Guerrilla Hiring Tricks 80 9 Reeling Them In 99 10 Train or Pain 110 11 Retaining Employees 122 12 Let's Review Your Work 136 13 Boss, Won't You Please Fire Me? 146 14 Just Tell Me What You Want: An Opinion Survey of Workers 157 Suggested Reading 175 Index 177

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