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Leo M. Tilman - Agility: How to Navigate the Unknown and Seize Opportunity in a World of Disruption

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Leo M. Tilman Agility: How to Navigate the Unknown and Seize Opportunity in a World of Disruption
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ADVANCE PRAISE FOR AGILITY Agility is the most decisive factor in successfully - photo 1
ADVANCE PRAISE FOR AGILITY

Agility is the most decisive factor in successfully navigating the Fourth Industrial Revolution and fulfilling its promise to humankind. In this important and compelling book, Tilman and Jacoby provide a comprehensive theory of agility and a practical guide to developing and leading agile organizations.

Klaus Schwab, Founder & Executive Chairman, World Economic Forum

A significant contribution to leadership thinking at a time of increasing complexity, intense scrutiny, and rapid change. Recognizing agility as an essential driver of success in business, industry, and the military is vital. Understanding how to foster and consistently deliver it is even more critical. This must-read book helps us achieve both.

Martin Dempsey, 18th Chairman of the Joint Chiefs of Staff

This is a thoughtfully written book and one that will make the reader think. It makes you ask fundamental questions about the business you are in. Above all, it both broadens and sharpens the definition of what it means to be agile. Drawing on a rich set of historical and current examples from the private and public sectors as well as the military, the authors lucidly illustrate a framework that will be useful to leaders of all types of organizations in a time of accelerated change and adaptation.

Lakshmi Shyam-Sunder, Chief Risk Officer, World Bank Group

All leaders are facing an era of rapid change. Thats true across politics, the military, all areas of business and every geography. We are all asking ourselves how we can lead successfully as we deal with fast-moving events, ambiguity, uncertainty and volatility. Tilman and General Jacoby skillfully present clear and reasoned strategies for anyone interested in learning and applying organizational agility to get ahead and prosper in this age of disruption.

Doug Peterson, President and CEO, S&P Global

In business, government, and warfare, agility is critical to survival, competitiveness, and enduring success. This original and practical book is a must-read for the leaders of organizations and teams who want to really understand what it means and what it takes to be agile.

John Abizaid, US Ambassador to Saudi Arabia

The future belongs to agile organizations. With a rare clarity of thought and a wealth of experience, Tilman and Jacoby have given us an invaluable roadmap to how such organizations can be built and nurtured for the long-term.

George Mitchell, Former US Senate Majority Leader & Peace Envoy

TITLE PAGE

MISSIONDAY

COPYRIGHT PAGE Copyright 2019 by Leo M Tilman and Charles Jacoby All rights - photo 2
COPYRIGHT PAGE

Copyright 2019 by Leo M. Tilman and Charles Jacoby. All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, digital scanning, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, please contact Missionday at publisher@missionday.com.

D isclaimer: Although the author and publisher have made every effort to ensure that the information in this book was correct at press time, the author and publisher do not assume and hereby disclaim any liability to any party for any loss, damage, or disruption caused by errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause. This book is presented solely for educational and informational purposes. The author and publisher are not offering it as legal, accounting, or other professional services advice. Neither the author nor the publisher shall be held liable or responsible to any person or entity with respect to any loss or incidental or consequential damages caused, or alleged to have been caused, directly or indirectly, by the information or advice contained herein. Every company is different and the advice and strategies contained herein may not be suitable for your situation.

With regard to General Jacoby's contribution, the author assumes responsibility for the veracity, accuracy, and source documentation of the material, including no use of classified material and conformity to copyright and usage permissions. The views expressed in the manuscript are those of the author and do not necessarily represent the official policy or position of the Department of the Army, Department of Defense, or the US government.

Interior design: AuthorScope

Distributed by Publishers Group West

DEDICATION

To our families

for their unconditional love and support

and for their endless patience with our attempts to be agile.

EPIGRAPH

In the realm of the unknown, difficulties must be viewed as a hidden treasure!

Aleksandr Solzhenitsyn, The First Circle

The first, the supreme, the most far-reaching act of judgment that the statesman and commander have to make is to establish the kind of war on which they are embarking; neither mistaking it for, nor trying to turn it into, something that is alien to its nature.

Carl von Clausewitz, On War

Table of Contents
INTRODUCTION

In a brilliant advertising campaign from a number of years ago, a man is fishing in a rowboat on a tranquil lake surrounded by evergreens. We congratulate him for being able to take what we imagine is a well-deserved break. But then the camera zooms out, and we see that his back is turned to a massive waterfall his boat is about to plunge over. His fate is sealed; there is no way he can row away fast enough now.

Every organization today may abruptly find itself heading toward an environmental shift that poses an existential threat, a transformational opportunity, or both. The disruption across all domains is already staggering, and its picking up speed. In this whirlwind of change, we're monitoring the developments weve deemed relevant. But are we focusing our attention on the right targets? Are we scanning the horizon broadly and vigilantly enough? Are we committing sufficient resources and taking vigorous enough action?

In business, some organizations are making bold moves, even fundamentally transformative ones. The behemoth of online advertising seems determined to become a car manufacturer and a space explorer. The pioneering designer and maker of mobile devices is offering credit cards and venturing into original entertainment content. A leading drugstore chain has bought a health insurer. A ride-sharing company is going into electric bikes. An e-commerce giant is making movies, selling groceries and managing home deliveries. In contrast, other organizations, some previously iconic, are retracing past adventures, hoping to return to traditional strengths.

A painful irony is that evolution has endowed us with traits that dont mix well with complexity and uncertainty, as such environments tend to make us risk-averse, either reluctant to act or impulsive, and focused on fending off dangers. That is why this era is testing organizational decision-making more fiercely than ever before. Should we go on the offense and seize perceived opportunities, even if its at great risk? Or would we be better off husbanding our resources, playing defense and waiting for opponents to make a mistake? Can we possibly manage to do both?

There is one action we must take for sure, irrespective of whether we are in business, government, the military or the world of NGOs. We must acquire the knowledge and capabilities that will help us navigate the accelerating change. Because we have thus far seen only a sneak preview of what Peter Drucker called the future that has already happened. Thanks to big-data analytics and cloud computing, were getting better and better at assessing oceans of information in real time. Gene editing is poised to transform healthcare and agriculture. Artificial intelligence will surely change professional services, medical diagnostics and business intelligence. Equally groundbreaking developments are occurring in hypersonic systems , micro satellite s , robotics, transportation, energy, 3D printing, nanotechnology, virtual and augmented reality, and distributed ledger technologies. Soon enough, we are told, our daily lives will be enveloped by the omnipresent and omniscient internet of things. Of course, the specific manifestations of these new capabilities and the timeframes within which any of them may happen are not only unknown; they are unknowable.

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