Acknowledgments
I would specifically like to thank my editor, Rick Kughen, and my primary tech editor, Kim Dushinski, for all of their help and advice regarding the book. They have been invaluable assets.
I had a number of additional tech editors that helped review my work and act as sounding boards, and I am very greatful for their help. They are: Jen Sable Lopez, Bryson Meunier, Jordan Kasteler, Andy Lustigman, Ken Singer, Eric Chan, Justin Harmon, Barry Bryant, and Greg Hickman.
I would like to include a deep and sincere thank you to everyone who has helped me get to this point in my career. As much as I would like to name names, I cant because I know I will forget someone, and feel horrible. Instead I would like to thank the groups and communities that have made my career possible:
The two conference series, Search Engine Strategies (SES) and SMX (Search Marketing Expo) for always including me in sessions about mobile marketing, and in some cases, creating mobile sessions just for me;
SEOmoz and BlitzLocal, for always being available to help with logistics, offer sound business advice, act as a sounding board or give words of encouragement;
WebmasterRadio.FM and WebProNews for giving me a digital form where I can take and give interviews, create an online dialogue and learn from my peers;
Tech Editors, who worked with me, sometimes with little notice or preparation, to make this book as accurate as possible;
And all my dear friends in the online marketing community, without whom this experience would have been much less enjoyable.
Starting a company and writing a book in the same year has been quite a challenge; and doing it all in a down economy has been nerve-wrackingto say the least. As I see friends and old colleagues lose their jobs, and successful companies tighten their belts or go under, I feel lucky. In the year that has taken to write this book, I have been surrounded by some of the smartest people in the world. I hope to keep my place in their good graces and some day, pay their good deeds forward.
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Introduction
I believe that mobile marketing is the marketing of the future. My name is Cindy Krum, and I am the author of Mobile Marketing: Finding Your Customers No Matter Where They Are. This book is intended to be a comprehensive guide for marketers and anyone who wants a clearer understanding of how they can integrate mobile marketing with their existing on- and offline marketing campaigns.