Aurelien Clere - Machine Learning with Dynamics 365 and Power Platform: The Ultimate Guide to Apply Predictive Analytics

1. Chapter 4

1. Chapter 1
2. Chapter 2
3. Chapter 3
4. Chapter 4
5. Chapter 6

AURELIEN CLERE

VINNIE BANSAL

Copyright 2022 by John Wiley & Sons, Inc. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate percopy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 7508400, fax (978) 7504470, or on the web at www.copyright.com . Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 7486011, fax (201) 7486008, or online at http://www.wiley.com/go/permission .

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 7622974, outside the United States at (317) 5723993 or fax (317) 5724002.

Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic formats. For more information about Wiley products, visit our web site at www.wiley.com .

Library of Congress CataloginginPublication Data

Names: Clere, Aurelien, author. | Bansal, Vinnie, author.

Title: Machine learning with Dynamics 365 and Power Platform : the ultimate guide to apply predictive analytics / Aurelien Clere, Vinnie Bansal.

Description: Hoboken, New Jersey : Wiley, [2022] | Includes index.

Identifiers: LCCN 2021040966 (print) | LCCN 2021040967 (ebook) | ISBN 9781119771296 (cloth) | ISBN 9781119771319 (adobe pdf) | ISBN 9781119771302 (epub)

Subjects: LCSH: Microsoft Corporation. | Machine learning.

Classification: LCC Q325.5 .C54 2022 (print) | LCC Q325.5 (ebook) | DDC 006.3/1dc23

LC record available at https://lccn.loc.gov/2021040966
LC ebook record available at https://lccn.loc.gov/2021040967

Cover Design: Wiley
Cover Image: Immersion Imagery/Shutterstock

YOU MIGHT BE WONDERING what machine learning and artificial intelligence (ML/AI) along with Microsoft Dynamics 365 and the Microsoft Power Platform have in common or even what they have to do with each other. But I might challenge you to think bigger and ask not what they have to do with each other; rather, ask how they can work together.

It is not enough these days to just implement your enterprise resource planning (ERP) or customer relationship management (CRM) system and walk away. Sure, you can optimize and improve business processes with a new system, but if you really want to digitally transform and reduce your operating costs to see the full return on investment, then you will need to look beyond just moving your basic business processes into a new system. This is where ML/AI can come into play.

Most organizations don't choose to replace their ERP system for the sake of replacement. Instead, ERP systems are replaced by necessity and a culmination of events and circumstances that usually