PHR and SPHR
Human Resources Certification Complete
Review Guide
2018 Exams
James J. Galluzzo III, SPHR
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Copyright 2018 by John Wiley & Sons, Inc., Indianapolis, Indiana
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Published simultaneously in Canada
ISBN: 9781-119-42652-3
ISBN: 978-1-119-42641-7 (ebk.)
ISBN: 978-1-119-42667-7 (ebk.)
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To Melissa, Catharine, Kim, and Judy. Thank you for all your love and inspiration.
About the Author
James J. Galluzzo III, SPHR, is a strategic human resources professional and leader with nearly 25 years of experience. He is a Senior Professional in Human Resources (SPHR) certified by the HR Certification Institute. He served as an Adjutant General's Corps officer in the United States Army, where he held several HR positions of increasing responsibility during his tenure, finally culminating as chief of leadership development for the 40,000 Army HR professionals around the world before his retirement in 2014.
He was instrumental in establishing the partnership between the HR Certification Institute and the Army to help military HR professionals seeking civilian credentials as they transitioned from service into civilian work. He is a former HR director of South Carolina's State Housing Finance and Development Authority and is currently the corporate HR director for John Harris Body Shops, an automotive collision repair company in South Carolina and Georgia.
J. earned a bachelor's degree in electrical engineering from Clarkson University and an MBA from National University in California. He continues to volunteer for projects that strengthen the HR profession.
You can reach J. through LinkedIn (linkedin.com/in/james-galluzzo-sphr-62b44a69).
Acknowledgments
The writing of a review guide, especially one of this scope, is not an individual achievement sport, and as such there are many individuals to whom I owe a great deal of thanks and acknowledgment for their contribution and support. First, the outstanding editors, Jim Compton and Katie Wisor, did a fantastic job in helping me bring out my best to present to the readers, along with all the other folks at Sybex and Wiley who made this book possible.
Additionally, I wish to thank Kenyon Brown, senior acquisitions editor, for giving me the opportunity to develop and write this review guide. I am also very fortunate that I had a chance meeting with Sandy Reed, SPHR, who thought to recommend me to Ken for this project.
As many HR professionals would agree, experience is the best teacher. To this, I thank the many leaders, soldiers, family members, and civilian professionals with whom I had the privilege to serve over a 20-year career in the United States Army and all the wonderful experiences and lessons I learned.
Enid Conner, Ron Frye, and Kim Pruitt, my fabulous HR team from SC Housing, and Claire Wessinger from John Harris Body Shops are the epitome of dedicated HR professionals who work tirelessly each day to meet the demands of the employees they serve. My transition to the civilian HR world would not have been successful or possible without their support and teamwork.
Finally, a great deal of thanks to my family, friends, and professional colleagues who encouraged me to complete this endeavor and for all their love and commitment over the years.
Introduction
Congratulations on your choice to prepare and sit for the Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) exam. These accredited exams are the gold standard of HR credentialing and represent decades of professional rigor and stringent practice analysis study conducted by the HR Certification Institute (HRCI). HR professionals who are working to earn these most recognized HR credentials will see changes in the areas of responsibility and knowledge that are the results of a 2017 detailed study of the current state of HR practice in the United States.
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