Mariya Breyter - Agile Product and Project Management: A Step-by-Step Guide to Building the Right Products Right

AGILE PRODUCT AND

PROJECT MANAGEMENT

A STEP-BY-STEP GUIDE TO BUILDING

THE RIGHT PRODUCTS RIGHT

Mariya Breyter

Agile Product and Project Management: A Step-by-Step Guide to

Building the Right Products Right

Mariya Breyter

New York, NY, USA

ISBN-13 (pbk): 978-1-4842-8199-4

ISBN-13 (electronic): 978-1-4842-8200-7

https://doi.org/10.1007/978-1-4842-8200-7

Copyright 2022 by Mariya Breyter

This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed.

Trademarked names, logos, and images may appear in this book. Rather than use a trademark symbol with every occurrence of a trademarked name, logo, or image we use the names, logos, and images only in an editorial fashion and to the benefit of the trademark owner, with no intention of infringement of the trademark.

The use in this publication of trade names, trademarks, service marks, and similar terms, even if they are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights.

While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein.

Managing Director, Apress Media LLC: Welmoed Spahr

Acquisitions Editor: Susan McDermott

Development Editor: Laura Berendson

Coordinating Editor: Jessica Vakili

Distributed to the book trade worldwide by Springer Science+Business Media New York, 233 Spring Street, 6th Floor, New York, NY 10013. Phone 1-800-SPRINGER, fax (201) 348-4505, e-mail orders-ny@springer-sbm.com, or visit www.springeronline.com. Apress Media, LLC is a California LLC and the sole member (owner) is Springer Science + Business Media Finance Inc (SSBM Finance Inc). SSBM Finance Inc is a Delaware corporation.

For information on translations, please e-mail booktranslations@springernature.com; for reprint, paperback, or audio rights, please e-mail bookpermissions@springernature.com.

Apress titles may be purchased in bulk for academic, corporate, or promotional use. eBook versions and licenses are also available for most titles. For more information, reference our Print and eBook Bulk Sales web page at http://www.apress.com/bulk-sales.

Any source code or other supplementary material referenced by the author in this book is available to readers on the Github repository: https://github.com/Apress/Agile-Product-and-Project-Management. For more detailed information, please visit http://www.apress.com/

source-code.

Printed on acid-free paper

Contents

About the Author v About the Technical Reviewer vii Acknowledgments ix Preface xi Part I:

Building the Right IT Product 1

Chapter 1: The Role of Project and Product Management

in Software Delivery and IT Services 3

Chapter 2:

Chapter 3:

Chapter 4:

Chapter 5:

Part II:

Building the Product RIGHT 125

Chapter 6:

Chapter 7:

Chapter 8:

Chapter 9: Agile Implementation Beyond IT: Budget

Management, Risk Management, and Procurement

Management in Agile 207

Chapter 10:

Chapter 11: Final Project, Agile Career Progression, and

Interview Tips 263

Conclusion 285

Appendix A: Homework 287

Appendix B: Self-Review Quizzes 295

Appendix C: Videos, Books, and Online Sources for

In-Depth Learning 319

Glossary 333

Index 343

About the Author

Dr. Mariya Breyter is an educator and a practitioner who brings 20 years of leadership experience to the Agile and Lean community. Her passion for managing complex business initiatives and delivering superior products to clients through efficient Agile, and Lean processes has produced success after success in companies ranging from Big 4 consulting and Fortune 100 technology, insurance, and financial services firms to startups.

Dr. Breyter has a PhD in computational linguistics from Moscow State University followed by a postdoctorate scholarship at Stanford University. She has built her career optimizing and improving software delivery and instilling Agile and Lean values at multitudes of companies while keeping the primary focus on the people within those processes. The list of her certifications includes CSP, SPC, CSM, PMP, PMI-ACP, ITIL 3.0, Agile Facilitation, and Agile Coaching from ACI. She teaches Agile Project Management and other related courses at New York University.

Dr. Breyter is an Agile project management thought leader and an established speaker at Agile conferences, from the keynote at Product World and a presentation at Lean IT conference in Paris to the Agile Conference in San Diego, CA, and a popular blogger. Her article was included in the Best Agile Articles publication. Dr. Breyters free educational and coaching websites are popular among the Agile and Lean communities. Dr. Breyter is passionate about diversity, equity, and inclusion, and is a mentor and presenter at the Grace Hopper conference and a co-organizer of the Women in Agile chapter.

About the Technical

Reviewer

Moshe Rasis has extensive experience in business and technology leadership, with interest in talent development, coaching, mentoring, and teaching.

He has held senior leadership roles with multiple large corporations including Merck, Dun & Bradstreet, the Washington Post, the Federal Reserve Bank, and Dentsu Aegis Network. Primary industries he has worked with include healthcare, financial services, and media. He has expertise in PMO-related disciplines (e.g., PMO leadership, Portfolio/Program/Project delivery, Agile, and traditional methodologies), process and performance improvement frameworks including Six Sigma, and management consulting. He is a lecturer and speaker at national conferences.

Moshe has an MBA from Case Western Reserve University (Operations Management and Information Systems) and a Six Sigma certification; he is a Certified Organizational Coach from New York University, member of ICF

(International Coach Federation), Project Management Professional (PMP), and an Agile/SAFe practitioner.

Acknowledgments

I want to thank many thought leaders and supportive friends and colleagues who encouraged me and shared their feedback on the book: Johanna Rothman, my mentor and the author of many groundbreaking books on Agile project management and product delivery; Moshe Rasis, a program management leader and executive coach; Dana Pylayeva, an Agile and Leadership coach; Leila Rao, a Business Agility and Diversity expert; Steven Pae, an NYU

Professor and Technology Leader; Andrey Bykov, a product management practitioner who exemplifies customer obsession; my NYU mentors,

Professors Edward Kleinert and Larry Mantrone, my NYU students in Agile project management and IT Management Principles; and many other Agile and Lean professionals and colleagues who shaped my experience and extended my horizons. I am grateful to my editor Susan McDermott and to my longtime friend and colleague, and the author of an inspirational book on high-performance teams Alberto Silveira who made this introduction. And most importantly, I am grateful to my husband, Greg, and our sons, Max and Anthony, who tolerated my hours of writing and inspired me throughout my personal and professional journey without all of you, this book would not be possible.