John Futterknecht - Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World

Contents

Praise for Leading in the Global Matrix

Its usually not difficult to explain the need for the shift to a matrix organization design. But it is certainly tough to explain whats needed to make it operate effectivelyuntil now. This book delivers a practical explanation of why these structures often fail and clear guidance on the skills and attributes it takes to make them work. Its a must-read for leaders in todays global environment.

Peter Gibbons, CEO, TireHub

The world of business is experiencing unprecedented change and companies are using new organizational models to manage that change. Marty and John have a proven track record of success coaching thousands of successful executives. This book conveys all their tips in a practical and accessible way from building a network to effectively coping with organizational politics. It is a must-read for any aspiring leader seeking to jumpshift their effectiveness.

Michael White, former CEO, DIRECTV

Leading in the Global Matrix is more than a must-read business book. It proves the value of the matrix and gives leaders an inspiring and actionable road map to transform leadership, collaboration, and innovation in the modern world of work.

Amy Thompson, executive vice president and chief people officer, Mattel, Inc.

Organizations have always been complicated to navigate, even for the most savvy leaders. But in this new world where once traditional hierarchies are now more global, more interdependent, and more matrixed, reading this book is mandatory for any leader who wants to succeed. Leaders who avoid this wisdom do so at their peril.

Michael Feiner, author, The Feiner Points of Leadership, Columbia Business School professor, and former senior executive, PepsiCo

The gold standard of what it really takes to lead in global matrix organization... and oh-so practical!

Ed Betof, Ed.D., senior fellow in human capital, The Conference Board, and former WW VP of Talent Management and chief learning officer, BD

An essential read, providing the latest thinking and a practical guide for leaders who need to succeed and unlock the full potential of working in a matrix organization. Nurtured by the latest behavioral research, real cases, and proven techniques, the reader acquires new skills and strategies for growth and success in the matrix.

Pedro Padierna-Bartning, retired chairman, PepsiCo-Mxico

Due to their deep familiarity with the subject and privileged position when openly talking with thousands of executives from all over the world about the challenge of succeeding in a matrix organization, John and Marty were able to grant us with an amazing set of tools to efficiently navigate in matrix organizations, securing we know what to do and, most important, HOW TO do it! Its a must-read book for anyone who deals with complex organizations.

Andr Machado Fonseca, president, QMC Telecom do Brasil

Whether you are in a private equity turnaround or a global corporation, this book provides a road map for transforming your company. Marty and John provide simple, practical tools that apply to any executive looking to maximize the effectiveness of their matrixed environment.

Dan Guill, president and chief operating officer, Enlivant

Collaboration and leading in a global matrix organization are two critical success factors and the new normal for leaders to be successful in todays fluid and dynamic business world. Marty and John combine both art and science into a practical portfolio of insights, skills development, and learning to help leaders successfully navigate the waters of the global matrix while developing and amplifying their leadership capabilities.

Steve Milovich, former senior vice president of human resources, The Walt Disney Company

In todays global business environment where organizations are increasingly integrated, the ability to collaborate across boundaries and influence without authority is critical. This is a no-nonsense book and a survival guide for executives looking to thrive in a global matrix.

Steve Williams, CEO, PepsiCo Foods North America

This book is a must-read for leaders in any industry. John and Marty bring so much knowledge and insight to the tableincluding how to navigate a variety of stakeholders in a fast-paced environment. This book is full of practical, easy-to-use advice that even the busiest leader can use.

Candi Carter, executive producer, The View

Leading in the matrix is complicated but necessary for all those that aim to succeed in the modern business arena. This book breaks it down in an easy-to-learn and practical fashion which will unlock value for all who read it.

Josh Craver, head of talent management, FIS Global

A must-read for anyone working in an organization, large or small. Leading in the Global Matrix is the first book that not only describes what a matrix is but also gives real, practical tips on how to manage and succeed in todays dynamic business world. John and Marty have taken the intimidation away from the concept of a matrix environment. This book is easy to read and touches on all the brilliant aspects John and Marty have been teaching for years. Its the answer weve all been looking for!

Dianne DeSevo, global chief HR officer, Engine Group

As the pace of change in the marketplace accelerates, organizations are becoming more dynamic, agile, and matrixedleaving career paths and organizations more challenging to navigate. With their unique perspective as inspirational pragmatists, the authors provide a compelling guide to increasing effectiveness, career development, and personal growth that demystifies the art of leading in the matrix and renders it practical and immediately actionable.

Brady Brewer, senior vice president of digital customer experience, Starbucks Coffee Company

This book is a must-read. Seldman and Futterknecht assertively address the unspoken dimensions of a matrix organization by providing the correct skills and strategies to make it successful.

Paula Santilli, CEO, PepsiCo Latin America and coauthor of El Poder de Poder: Mujeres Construyendo Latinoamrica

Futterknecht and Seldman address the elephant in the room: the complexity within a matrix organization. Collaboration, respect, curiosity, and all the other attributes they analyze are spot-on to make the matrix work.

Monica Bauer, vice president of corporate affairs, PepsiCo Latin America and coauthor of El Poder de Poder: Mujeres Construyendo Latinoamrica

John is the expert in helping leaders navigate and thrive in matrixed organizations. He has distilled his extensive experiences in coaching leaders and working with global organizations into highly practical advice and tips that leaders at all levels can pick up and use. The strength of Johns approach lies in addressing both the mindset and skill set for matrix success. And the skills really stick! Whether you are a leader undertaking an operating model transformation or looking to optimize the effectiveness of your matrix organization or a leader grappling with the challenges of leading within a new matrix, this book is for you.

Paula Coughlin, chief HR officer, Dixons Carphone, London

This book isnt for corporations alone. Even the challenges our planet faces today cannot be solved without collaborating beyond borders, across the global matrix. Whatever your chosen field, this book provides simple yet powerful tools to step change your effectiveness and impact at every levelyour company, your community, your country, and our world.

Sanjeev Chadra, former Chairman and CEO, PepsiCo Asia, Middle East, and North Africa