Leading the High-Performing Company
Leading the High-Performing Company
A Transformational Guide to Growing Your Business and Outperforming Your Competition
Heidi Pozzo
Leading the High-Performing Company: A Transformational Guide to Growing Your Business and Outperforming Your Competition
Copyright Business Expert Press, LLC, 2018.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any meanselectronic, mechanical, photocopy, recording, or any other except for brief quotations, not to exceed 250 words, without the prior permission of the publisher.
First published in 2018 by
Business Expert Press, LLC
222 East 46th Street, New York, NY 10017
www.businessexpertpress.com
ISBN-13: 978-1-94784-335-6 (paperback)
ISBN-13: 978-1-94784-336-3 (e-book)
Business Expert Press Human Resource Management and Organizational Behavior Collection
Collection ISSN: 1946-5637 (print)
Collection ISSN: 1946-5645 (electronic)
Cover and interior design by S4Carlisle Publishing Services Private Ltd., Chennai, India
First edition: 2018
10 9 8 7 6 5 4 3 2 1
Printed in the United States of America.
Advanced Quotes for Leading the High-Performing Company
Leading the High-Performing Company is an essential guide for leaders who want their company to achieve new heights and grow as a leader. Leading captures the symbiotic nature of leaders and the businesses they lead, providing practical tools for both to be at their best.
Marshall Goldsmith
Thinkers 50 Worlds #1 Executive Coach
#6 Most Influential Business Thinker 2017
I found Leading the High Performing Company to be an insightful and useful guide for both current and aspiring leaders. It provides essential and practical advice for effectively establishing and communicating a vision, engaging all stakeholders and measuring success. Whether launching a new venture or leading a Fortune 500 company, Leading the High Performing Company provides the reader with essential tools that will show them how to take the organization to the next level.
Tom Christie
retired partner EY
Leading the High-Performing Company will challenge you to focus on the execution of and accountability to your business strategy, and constant innovative thought in good times and bad. Heidi Pozzos performance accelerators, including examples from her experiences and philosophies as well as other acclaimed leaders, will help you reflect on the impact your leadership style has on more than success in business alone. Her insights will reveal the impact you have on the many lives influenced by your daily actions, from employees to clients to your community, and is a must read to find your purpose and shape the legacy you hope to leave in the wake of your leadership.
Steve Fein
Regional Managing Partner, Oregon, Moss Adams
Heidis passion for leadership is evident from page one. Her book is a comprehensive guide, taking you through a logical progression of fundamentals that are spot on, from leadership and team development to defining your competitive edge. For those in a new leadership position, this will be a valuable tool. For seasoned leaders, you will be reminded to address those key areas that are sometimes ignored but so important to future success. Thanks for those reminders Heidi!
Erick Frack
CEO, Enoch Precision Machining
I liked what I read! Heidi crafted a simple, easy to understand guide to leading a high-performing business. And it is not just for leadersif you are an operator it all makes sense. In business, the name of the game is People and Communication. Heidi provides practical tips for how to communicate and bring the best out in your people. And she outlines how to focus on what matters. I love FOCUSit is what drives results.
Tony Arnerich
CEO, Arnerich Massena
Whether you are a front-line employee or a C-Level Executive, Leading the High Performance Company should be on your list of must reads! This book simplifies the sometimes overly academic approach to building a high-performance organization. The author strategically places insights from effective leaders and calls-to-action throughout the book to force the reader to be both honest and introspective when analyzing themselves and their organization. Well done Heidi!
Corey McCort
Chief Operating Officer, Carson
I am truly impressed with Leadingthe High-Performing Company. It is the book every MBA program should require. Leadership is multi-faceted and this book helps to identify the dimensions of top leaders while providing examples that reinforce the concepts and a roadmap to lead the reader towards developing their own leadership talents. Recognizing that leadership is about the relationships you develop with people inside and outside your organization is a concept that is lost on many. Many can imitate your product or service. But by creating a unique set of high quality relationships with employees, customers, vendors and the community surrounding the company, the leader creates a set of resources than cannot be imitated. This book elevates this fundamental precept. Leaders who follow the guidance here will find not only a stronger organization but many ancillary benefits they could not have anticipated.
Jane Cote
Academic Director, Carson College of Business,
Washington State University Vancouver
Leadership has a profound impact on the performance of a business. Heidi highlights the critical decision points leaders encounter while building and leading teams. Filled with insights and practical tools, Leading provides a roadmap for leaders to become high-performing. Whether new to leading or a seasoned leader, everyone will find something to put into practice today.
Geoff Telfer
Senior Vice President,
Corporate Finance and Investor Relations, Fluor
Successful leadership is a broad term with confusing multitude of requirements. Heidi Pozzo has been able to artfully organize a core set of concepts under the heading of Leading The High-Performing Company. The unique value of this book is the clarity it provides for new leaders while simultaneously offering new insights for seasoned CEOs. The book is very well structured uncluttering important leadership considerations into 11 chapters. In each area, Heidi provides illustrative examples, clear guidelines, and an actionable list under Pozzo Accelerators heading. Throughout the book, Heidi manages to balance the short-term business performance with long-term people investments while avoiding the tired cliches so common in business publications. This book is an easy read and belongs in the reference library for all who aspire to lead their organizations to outperform their competition.
Ron Khormaei, PhD
VP of Engineering, SawStop LLC;
Adjunct Professor, Portland State University;
CoFounder/CEO, FINEX Cast Iron Cookware Co.
High performing companies do not get there by mistake. The key, as highlighted in Leading the High-Performing Company, is knowledgeable, dedicated and enthusiastic leadership that know how to leverage their assetspeople, equipment, intellectual property or capital. Whether it is a startup, a turnaround or a growth plan for an already great company, they all require a well thought out strategy, a clear and concise implementation plan and the right form of communication and buy in at all levels of the organization from the Board to all levels of staff. Clear goals are set, performance measures put in place and routine progress reports conducted along the way. Heidi provides a roadmap outlining each of these steps in