Erika Lamont - Talent Selection and Onboarding Tool Kit

Copyright 2014 by Erika Lamont and Anne Bruce. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

ISBN: 978-0-07-183491-9

MHID: 0-07-183491-5

The material in this eBook also appears in the print version of this title: ISBN: 978-0-07-183490-2, MHID: 0-07-183490-7.

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I am grateful for the opportunity to write this, my third book, which would not have been possible without the partnership and friendship of Anne Bruce, this series acquisition editor and my coauthor. I also appreciate the support and trust of Knox Huston, senior editor at McGraw-Hill, along with the thoughtful attention to detail from our editing team, Alice Manning, Cheryl Ringer, Scott Kurtz, Mauna Eichner, and Lee Fukui. Much of the content of this book was inspired by the conversations and relationships that I have had with several of my colleagues in talent selection and onboarding: Dave Bruce, Natalie Crede, Roy Cohen, Amy Winkler, Susan Zanon, and Rob Zedeker. I appreciate the knowledge, experience, and humor that you shared with me in our interviews. Special thanks to Todd Carter for sharing his personal onboarding story. Thank you all for your time and support!

I want to especially acknowledge the love and support of my parents, Max and Francine Buban, who have been a constant source of encouragement for every project and challenge that I have taken on in my life. Your gift of always seeing the positive in all situations keeps me going; you are really important and special to me!

My husband, Michael, and my daughters, Elizabeth and Maggie, continue to support and encourage me through every challenge, and I love and appreciate them more than they know.

It is with pleasure and great appreciation that I acknowledge the people who support my work and make a significant difference in my life and, therefore, in the lives of those who buy my books, attend my seminars and training workshops, and help keep all that I do relevant.

A very special thanks goes to my McGraw-Hill family, my esteemed publisher for 18 years. Thank you to the amazing executive editor and publisher in charge of this series, Mary Glenn, and to always-fun-to-work-with senior editor Knox Huston. Ive done my best to absorb your guidance and wisdom as Ive traveled the long and winding road of my publishing career. Thanks for being both colleagues and friends all these years. A special shout-out goes to our superstar editing and design team: editing liaison Scott Kurtz, Alice Manning, Cheryl Ringer, Mauna Eichner, and Lee Fukui. Thanks, Mauna, for always being available for all the late-night telephone conversations during the postproduction of this book. Your sense of humor was greatly appreciated too!

A big thank you goes to my friend and coauthor, Erika Lamont. You make integrity and intelligence look attractive in todays world. Its always a pleasure to work alongside you, and I look forward to many more collaborations. You are a wonderful collaborator who is patient, thoughtful, and generous in all that you do.

If there were a Pocket Tool Kit book titled Awesome Friends and Family, Id be the author. I am truly blessed and want to say thank you here to just a few of my longtime and devoted supporters: mentor and longtime friend, literary agent, and executive editor Mark Morrow, dearest lifetime friend Kim Lehner, sister-friend, Garrett Speakers International President, Betty Garrett, dynamic duo, best friend, and goddaughter respectively Maureen and Katie McKissick, all of the amazing and talented people at MedAmerica Billing Services, Inc. and their superstar Educational Development Center, where well soon get to try out training curriculum from this book, Fired Up! AWESOME teammates Anmarie Miller, Aric Bostick, Jeni Croxford, author and novelist, DL Winter, awesome and devoted friends Keri Badach, Linda Swindling, Traci and Casey Van Attenhoven, fascinating leadership coach Barbara Fagan, and everyone at SourcePoint Training, team gurus and adopted brothers Lawrence Polsky and Antoine Gerschel, photographer Jamie Koorndyk, who shot my picture for this book, lifelong friends Harris and Carole Herman, super Nonni Karen Dilallo, my amazing and talented cousin and author Jeanine Finelli, my wonderful and devoted sister Rose Marie Trammell, best friends Diane Panvelle, Glenda Thomas, Phyllis Jask, who is a superstar editor and friend extraordinaire, Diana Damron, Dolly Hinshaw, and many others (too many to list here but you know who you are). Thank you for your never-ending support and for your unconditional friendship and love.

Finally, my heartfelt appreciation and love go to my loving husband, David (20 books later you continue to sing my praisesthank you! I love you.), to my beautiful and brilliant daughter, Autumn, my amazing son-in-law Andy, my super-fun, love-of-my-life grandson, Nikolai, and to my granddaughter, whom I have yet to meet as of this writing, but you are due to arrive very soon, aka: Baby Anniversary, I dedicate this book to you both, sweet grandson and granddaughter, and thank you for letting me be your Grandma Fun! Its a blast! I love my family and friends more than I can fully express within these pages. All you have done for me has allowed me to write and speak for a living and hopefully make a small but important difference in peoples lives around the world. Because of you, I get to live my passion.