Brenda Hampel - Talent Assessment and Development Pocket Tool Kit

Copyright 2014 by Brenda Hampel and Anne Bruce. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher.

ISBN: 978-0-07-184100-9

MHID: 0-07-184100-8

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As I began to outline this book and decided to reach out to colleagues to talk about this important topic, I wasnt sure how everyone would respond to the invitation. I was pleasantly surprised when each person I asked enthusiastically accepted my request that they talk with me and be a part of this work. I thank each of them for taking the time out of their extremely busy schedules and for contributing their own experiences and successes in the quest to improve the professional lives of the employees they each support and the organizations of which they are a part.

In addition, I would like to thank my dad, Bill Laubenthal. He was the first entrepreneur and leader to introduce me to and teach me the lessons of business. Dad taught me the importance of having a strong work ethic and the value of creating strong relationships with your customers. Always have a firm handshake, look them in the eye, and smile. These are the words of advice that still come to mind when I interact with business associates. Thank you, Dad, for giving me the foundation I needed to be successful!

And of course I owe a huge thank you to my husband, Jeff, who has the ability to put things in perspective when they feel out of whack and for always believing in me, even when I have doubts.

It is with pleasure and great appreciation that I acknowledge the people who support my work and make a significant difference in my life and, therefore, in the lives of those who buy my books, attend my seminars and training workshops, and help keep all that I do relevant.

A very special thank you goes to my McGraw-Hill family, my esteemed publisher for 18 years. Thank you to the amazing executive editor and publisher in charge of this series, Mary Glenn, and to talented senior editor Knox Huston. Ive done my best to absorb your guidance and wisdom as Ive traveled the long and winding road of my publishing career. Thanks for being patient colleagues and friends all these years. A special shout-out goes to our superstar editing and design team: editing liaison Scott Kurtz, Alice Manning, Cheryl Ringer, Mauna Eichner, and Lee Fukui. Thanks, Mauna, for always being available for all the late-night and weekend telephone conversations during the postproduction of this book.

A big thank you goes to my friend and coauthor, Brenda Hampel. As the series acquisition editor for this book, for me you make all the hard work in todays world of human resources and leadership look attractive, engaging, and special. Its always a pleasure to work alongside you, and I look forward to many more collaborations.

If there were a Pocket Tool Kit book titled Amazing Friends and Family, Id be the author. I am truly blessed and want to say thank you to just a few of my longtime and devoted supporters: mentor and longtime friend, literary agent and executive editor, Mark Morrow, dearest friend on the planet Kim Lehner, sister-friend, Garrett Speakers International President, Betty Garrett, dynamic duo, best friend and goddaughter, Maureen and Katie McKissick, all of the amazing and talented people at MedAmerica Billing Services, Inc. and their superstar Educational Development Center, where well soon get to try out training curriculum from this book, Fired Up! teammates extraordinaire Anmarie Miller, Aric Bostick, and Jeni Croxford, talented novelist and writer DL Winter, awesome and devoted friends Keri Badach, Linda Swindling, Traci and Casey Van Attenhoven, fascinating leadership coach Barbara Fagan and every-one at SourcePoint Training, Diana Damron, Dolly Hinshaw, team gurus and adopted brothers Lawrence Polsky and Antoine Gerschel, photographer Jamie Koorndyk, who shot the photo for this book, my dear friend and superstar editor Phyllis Jask, best friends Carole and Harris Herman, Diane Panvelle and Glenda Thomas, wonderful Nonni Karen Dilallo, my loving sister Rose Marie Trammell, my off-the-charts talented and very special cousin Jeanine Finelli, and many others (too many to list herebut you know who you are). Thank you for your never-ending support and for your unconditional friendship and love.

Finally, my heartfelt appreciation and love go to my loving husband David (20 books later you are still singing my praises), I love you. To my beautiful and brilliant daughter, Autumn, son-in-law Andy, my super-adorable grandson, Nikolai (you are the love of my life), and to my granddaughter, whom I have yet to meet as of this writing, but you are due to arrive soon, aka Baby Anniversary. I dedicate this book to you, my sweet grandchildren. Thanks for making me the happiest Grandma Fun ever! I love my family and friends more than I can fully express within these pages. All you have done for me has allowed me to write and speak for a living and hopefully make a small but important difference in peoples lives around the world. Because of you, I get to live my passion.