John Mattone was recently named by Thinkers50.com as one of the fastest-rising stars in the field of leadership development. The Thinkers50, a biennial list of the worlds top business thinkers, identifies those people who are making a real difference in the world of business. John was ranked as one of the worlds emergent thought leaders and appears on the 2011 Thinkers 50 Guru Radar list.
John Mattone is recognized globally as an inspiring keynote speaker, prolific author, and sought-after executive coach. John is the President of JohnMattonePartners (JMP), a global leadership consulting firm that specializes in executive assessment, development, and coaching. John has over 30 years experience in the fields of executive development and human capital management, as an entrepreneur who has built two successful human-capital consulting firms, as an executive of a multi-milliondollar leadership consulting firm, and as a leading researcher and author known throughout the Fortune 500 for his extraordinary speaking ability.
Prior to JMP, John was the Vice President of Global Assessment Services for Linkage, Inc., where he was responsible for the firms global assessment practice. Prior to Linkage, John was the Senior Vice President of Sales for Drake Beam Morin, the global career and outplacement firm. Before joining DBM, John spent 10 years building his first successful consulting firm, Human Resources International.
John has consulted for more than 250 organizations and addressed more than 500,000 people in 2,000 speeches and seminars throughout the United States, Canada, and other countries worldwide. He is a prolific author, having written seven books, as well as over 100 professional articles and book chapters including the award-winning The Role of Assessment in Driving Operating Results, published in Jac Fitz-enzs book The New HR Analytics (AMACOM, 2010) and Predictive HR Leadership. Johns newest books, Talent Leadership: A Proven Method for Assessing & Developing High Potential People (AMACOM, 2012) and Unlocking & Unleashing Your Leadership Potential (AMACOM, 2013), are being heralded by leading experts, CEOs, and HR leaders as groundbreaking and innovative.
John holds a B.S. degree in Management and Organizational Behavior from Babson College and an M.S. degree in Industrial/Organizational Psychology from the University of Central Florida. John serves as an Executive MBA faculty member at Florida Atlantic University, where he teaches his popular course Global Leadership Assessment & Development. He is also an adjunct faculty member at the Owen School of Management at Vanderbilt University. John also serves as a Sr. Talent Management Consultant and Master Executive Coach for Executive Development Associates (where he also served as President) and as a Senior Faculty Member with the Talent Management Academy, a worldwide leader in leadership conferences and education. John is a member of numerous professional associations, including the Society for Industrial and Organizational Psychology and the Association of Corporate Executive Coaches.
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This book was truly a team effort. I want to thank my incredible wife of 34 years, Gayle, who has stood by me every step of the way. Gayle is the most courageous individual I have ever known. She is a two-time breast cancer survivor who never gave up on life, who persevered and continues to persevere to help others through her work as a registered nurse. Gayle is a remarkable role model for our entire family. Gayle, I love you.
Our four childrenJared, 30; Nick, 27; Kristina, 23; and Matt, 20your love is my strength. I love you. I want to thank my father-in-law, Mr. Bill OHalloran, for his many years of support and love and for giving me the gift of his daughter Gayle. I want to thank my late parents, Dominic and Jane Mattone, and my late mother-in-law, Jean OHalloran, who I know looks down on me and my family. We go forward everyday with character, conviction, and confidence beneath your wings.
I want to thank all my clients and participants who have attended my speeches and programs and those whom I have had the privilege to coach throughout the years. I have learned so much from you, and I want to thank you for your contributions to this book. I especially want to thank Jan Jones from Jan Jones Worldwide Speakers Bureau, who is my friend and manager. I want to thank my good friends Jill Gallagher, Rich Longhurst, and Steve Anastasio from Navy Federal Credit Union; thanks for everything. Special thanks also to Bill Logue, CEO of FedEx Freight, and Sheila Harrell, Vice President, Customer Service Operations, FedEx TechConnect, both of whom are close friends and incredible business leaders. I want to thank Karen Kemp, Steve Francis, Charl Butler, and the entire team at AgFirst Farm Credit Bank for being great friends and colleagues. I also want to thank John Plunkett from Cobb Energy and Melanie Polonofsky from BASF.
I want to thank my close friends and business partnersBonnie Hagemann, CEO; Annette White-Klososky, partner; and Dawn Ciarlone, Director of Operations, of Executive Development Associates and the entire EDA team; Jim Higgins, Ron Gross, Carla Higgins, and the entire Mercer consulting team; Cabot Jaffee Sr., Cabot Jaffee, and Glen Jaffee from AlignMark; Vegar Wiik, Sybil Alfred, Natalya Sabga, Debra Delach-Dodd, and the entire team from Florida Atlantic Universitys Executive Education Department; Elaine Eisenman and Joe Weintraub from Babson Colleges Executive Education team; Tony Colao, founder of MasterMedia Speakers Bureau; and a special thanks to Berthony Poux, Mark Goldberg, and Morsell Allison and the entire Talent Management Alliance team. I want to extend special thanks to Des Dearlove and Stuart Crainer from the Thinkers50 for their belief in me and my work. I want to thank Dan Hoeyer, CEO of Business Educators, for his support. And, of course, I want to thank all our speaker bureau partners for their support as well. Special thanks to all my executive MBA students at Florida Atlantic University. I wanted to extend a special thank you to my good friend and personal coach, Linda Mattia Potts, who has given me many gifts along the way, but the ones I most cherish are her honesty, wisdom, and inspiration.
I want to thank my colleagues Clayton Christensen, Marshall Goldsmith, and Jim Collins for their professional support and their belief in me. Special thanks go out to my friend, colleague, and close advisor, Dr. Jac Fitz-enz, who is the father of human capital management and truly one of the most respected authorities and leading thinkers in this field. Jac, thanks for your guidance, support, and friendship.
Lastly, this project would not have been possible without the outstanding efforts of Executive Editor Christina Parisi, Associate Editor Michael Sivilli, the entire AMACOM team, as well as the outstanding copyediting work of Fred Dahl. Thank you very much.
APPENDIX A
Diagnosing the Health of Your Human Capital/Talent Management Practice
To what extent are your current leadership practices contributing to, or detracting from, your operational excellence? The answer to this question is critical. Research clearly shows that organizations that excel in their human capital/talent management practices:
Enjoy higher engagement and retention levels of their most talented people.
Experience higher quality and customer satisfaction results.