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Sara Sanford - Inclusion, Inc.: How to Design Intersectional Equity into the Workplace

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Design systemic equity and diversity into your organization

Inclusion, Inc: How to Design Intersectional Equityinto the Workplace moves beyond having tough conversations to deliver an innovative and proven approach to organizational diversity. Eschewing the mindset-first approach taken by many diversity, equity, and inclusion (DEI) programs, author and GEN founder Sara Sanford focuses on countering the systemic barriers that abet inequity by adjusting cultural levers to facilitate organization-wide change.

Inclusion, Inc offers sustainable and cost-effective solutions that yield real, measurable returns, supported by:

  • Data from thousands of surveys and interviews with executive-level changemakers.
  • Case studies from GEN-certified organizations.
  • Innovations drawn directly from the latest in behavioral economics and design-centered thinking.
  • Perfect for business leaders, human resources and DEI professionals, and scholars and students of business, Inclusion, Inc will also prove invaluable to underrepresented employees and their allies seeking real, evidence-based solutions to the dilemma they frequently face: assimilate, or leave.

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    Table of Contents List of Illustrations Chapter 9 Chapter 10 Chapter 14 - photo 1
    Table of Contents
    List of Illustrations
    1. Chapter 9
    2. Chapter 10
    3. Chapter 14
    Guide
    Pages

    SARA SANFORD

    INCLUSION, INC

    HOW TO DESIGN INTERSECTIONAL EQUITY INTO THE WORKPLACE

    Inclusion Inc How to Design Intersectional Equity into the Workplace - image 2

    Copyright 2022 by Sara Sanford. All rights reserved.

    Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
    Published simultaneously in Canada.

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

    Limit of Liability/Disclaimer of Warranty: While the publisher and authors have used their best efforts in preparing this work, they make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives, written sales materials or promotional statements for this work. The fact that an organization, website, or product is referred to in this work as a citation and/or potential source of further information does not mean that the publisher and authors endorse the information or services the organization, website, or product may provide or recommendations it may make. This work is sold with the understanding that the publisher is not engaged in rendering professional services. The advice and strategies contained herein may not be suitable for your situation. You should consult with a specialist where appropriate. Further, readers should be aware that websites listed in this work may have changed or disappeared between when this work was written and when it is read. Neither the publisher nor authors shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

    For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002.

    Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic formats. For more information about Wiley products, visit our web site at www.wiley.com.

    Library of Congress Cataloging-in-Publication Data

    Names: Sanford, Sara, author.
    Title: Inclusion, inc : how to design intersectional equity into the workplace / Sara Sanford.
    Description: Hoboken, New Jersey : Wiley, [2022] | Includes bibliographical references and index.
    Identifiers: LCCN 2021062103 (print) | LCCN 2021062104 (ebook) | ISBN 9781119849766 (cloth) | ISBN 9781119850038 (adobe pdf) | ISBN 9781119850021 (epub)
    Subjects: LCSH: Intersectionality (Sociology) | Work environment.
    Classification: LCC HM488.5 .S26 2022 (print) | LCC HM488.5 (ebook) | DDC 305.3dc23/eng/20220119
    LC record available at https://lccn.loc.gov/2021062103
    LC ebook record available at https://lccn.loc.gov/2021062104

    Cover Image: Wiley
    Cover Design: Wiley

    For my parents, for always believing.

    And for anyone who's ever been underestimated.

    Language Guide

    Readers will come to this book with varying levels of diversity, equity, and inclusion (DEI) vocabulary. The dialogue around DEI is continuously evolving, and words can have different meanings for different people. This brief guide provides a common language framework for the rest of the book. It is not intended as a glossary, but rather to clarify how DEI language is being used in Inclusion, Inc.

    Black

    Why is Black capitalized in this book, but not white, when referring to race?

    In July 2020, the New York Times announced that, after a month of discussion, they would capitalize Black when describing people and cultures of African descent. Hundreds of news organizations, including the Associated Press, made the same choice in the spring and summer of 2020. Most news organizations have declined to capitalize white because it is an identifier of skin color, rather than of shared experience.

    For the reasons stated by these organizations, I have chosen to capitalize Black and not white when referring to race in Inclusion, Inc.

    DEI

    The term DEI stands for diversity, equity, and inclusion. In this book, it is used to refer to the field of work that focuses on ensuring that employees of all backgroundsespecially underestimated backgroundsare included, treated fairly, and given the same opportunities to advance as their peers.

    Diversity. The presence of individuals who differ from one another in a range of ways, such as socioeconomic status, age, gender identity, ethnicity, race, language, and religion.

    Equity. Fairness of treatment for employees of all backgrounds. The distinction between equity and equality is important: Equity does not mean equal treatment, but rather creating equal access to opportunities through equitable practices.

    Inclusion. Moving beyond recruiting underestimated individuals to involving them in decision-making and valuing and rewarding their contributions. One of my favorite definitions of inclusion came from DEI expert Verna Myers: Diversity is being asked to the party. Inclusion is being asked to dance.

    Intersectionality

    How class, race, age, gender, sexual orientation, and other aspects of identity intersect with one another or overlap. For example, the experiences of being Latinx or being a woman are not the same as being Latinx and a woman. Certain biases are only experienced when living at the intersection of these two identities.

    Neurodivergent

    Refers to individuals who experience different neurological functioning than the majority of the population. Neurodivergence may present as autism, attention deficit disorder, dyslexia, dyspraxia, Tourette syndrome, or in a number of other forms.

    Underestimated

    Why is the term underestimated, rather than underrepresented, used to refer to individuals and groups that experience bias in the workplace?

    In 2015, Arlan Hamilton founded the Los Angelesbased venture capital firm, Backstage Capital, to invest in underestimated founders, including founders of color, women, and those who identify as LGBTQ. She also used the term underestimated in the title of her book, It's About Damn Time: How to Turn Being Underestimated into Your Greatest Advantage.

    I wanted to adopt this term because in many cases, I believe it is more accurate than underrepresented. For example, underrepresented is not accurate when women make up over half of a group. Although they may not be

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