Thomas Zweifel - Culture Clash: Managing the Global High-Performance Team

Praise for

Culture Clash 2: Managing the Global High-Performance Team

When it comes to cultural differences, most of us dont even know what we dont even know. Culture Clash not only reminds us of our blindness, but also offers a cure. Pick it up, read it, and see what were missing!

Scott A. Snook

Professor, Harvard Business School

A great readand you end up smarter as a result of it. Absolutely required reading for leaders who manage across cultures.

Ali Velshi

Chief Business Correspondent, CNN

Culture Clash 2 is worth real money for global companies. The productivity of large corporations is directly linked to culturethe more senior you are, the more you have got to pay attention to cross-cultural roadblocks. If you want to build or manage a global high-performance team, read this book and give it to everyone around you.

Steve Baird

Senior Management Advisor, UBS

Culture Clash 2 is a masterfully written and thoughtful book, of chief importance to both private and public managers. To marshal leadership across cultures, to exploit international opportunities and to build global citizenship are among the great challenges prevailing; this book provides an indispensable tutorial for confronting these challenges, including research insights, pragmatic tools and insightful as well as entertaining stories of authentic examples.

Dr. Sascha Spoun

President, Leuphana Universitt Lneburg

I wish I had had access to Zweifels tools 35 years ago when I was starting out.

Werner Brandmayr

Former President and Managing Director,

ConocoPhillips Continental Holding GmbH

great reading for our M&A clients. If you follow these prescriptions, you have an instant leg up on the competition.

John Adams

President, Adams & Royer, Inc.

You come away from the book with a rare combination of outcomes: a new perspective on American culture, a strong motivation to lead your team in any culture, and real tools for removing your own cultural blinders.

Dr. William J. Ball

Director, Leadership in Public Affairs Program,

The College of New Jersey

I am a big-time believer in building global competency, and have personally been through a wide range of problems you face in a cross-cultural environment. Global competency requires the careful selection and preparation of talent, but also constant learning since the environment changes all the time. Culture Clash 2 is a great introduction for global executives to the many dimensions you need to play successfully in the global arena.

Hal Burlingame

Former Executive Vice President, AT&T,

Currently Senior Executive Advisor, AT&T Wireless

As an expert in international negotiation, I see all too often that corporate leaders dont know how to see the world from the perspective of the other side. Culture Clash 2 is an essential book for all those who must negotiate across borders. Through anecdotes and well-documented cases, the author shows us clearly the pitfalls and false assumptions we hold about our fellow humans. Leonardo da Vinci summed up this magisterial book when he said, To know how to listen is to possess, beyond ones own, the brain of others. Congratulations on this humanistic masterpiece.

Guy Cabana

Consultant and Speaker, Socit Danec Consultant Inc.

I just wish Culture Clash 2 had been available at the start of my personal globalization, it would have saved me a lot of time and pain. I would recommend this book as essential reading for any international manager.

Dr. Martin Cross

Former CEO, Novartis-Australia

The lessons, labs, and the dos and taboos give good input for daily exercise as long as the reader has the will to improve his or her communication abilities.

Dr. Gerhard Goerres

Chefarzt Radiologie, Brgerspital Solothurn

This is very much a message that boards of directors must understand if they are to lead their successful domestic business to become truly multinational organizations. Today, you need to build truly global governanceglobal teams committed to the organizations overarching objectives, but at the same time adaptive to local conditions and challenges. Tools like the Spidergraph will help you do that.

John Hall

Chief Executive Officer, Australian Institute of Company Directors

As Japans former chief diplomat, I have seen time and time again how small cross-cultural misunderstandings can spin out of control. We live in dangerous and turbulent times in international affairs, and we must do everything in our power to bridge cultural differences. Thomas Zweifels book helps us do exactly that. It is an important and timely book, and it should be read by all those who are working not only to prevent culture clash, but for our common future as humanity.

Hon. Koji Kakizawa

Member, House of Representatives, Japan;

former Foreign Minister, Japan

We use Culture Clash 2 in our advanced leadership course. It is a great tool in building the skills the Army needs in the 21st century.

Col. Joseph LeBoeuf

Academy Professor, Director, Organizational Studies and Leadership,

Fuqua School of Business, Duke University

As an ambassador and career diplomat, I observe and experience every day that one never quite achieves global citizenshipbut one has to keep approaching it, keep bridging the cultures and find the common denominators of all civilizations and human beings. You have to love your negotiating partner and search for common ground, for common values, for what unites you, and take it as a basis to build a win-win situation. Thomas Zweifels book gives you both the philosophy and the instruments. I commend Culture Clash 2 to all those who must master the art of cross-cultural management. If you read it, you will get superior results in your negotiations.

Ambassador Raymond Loretan

Former Consul General of Switzerland to NewYork

As CEO of a multinational company, I know that you have to understand another culture within the local cultural context. Culture Clash 2 gave me new tools, a lot of food for thought and a real awareness for cultural issues in an easy-to-understand manner. Refreshing and great fun to read.

Doris Marty-Albysser

CEO, CLS Corporate Language Services AG

I have worked for decades in the international finance communityEurope, North and Latin America, and Asia. Your advice, admonitions and secrets are priceless.

Richard Murray

Vice Chairman, LaProv Corporation

Zweifel has distilled a wealth of intercultural theory, real-life case studies, and personal experience drawn from academia, the military, not-for-profits and the corporate world to produce a unique and fascinating read and an invaluable primer for both the neophyte and experienced international managers alike. As a crosscultural practitioner, I can highly recommend this refreshing approach to understanding and managing the complexities of doing business across cultures.

Georgina Teague

Cross-cultural consultant, Australia

should be required reading for anyone who travels, or just for dealing with people of different cultures on our own home turf.

Roseanne Schnoll, PhD, RD, CDN

Associate Professor, Department of Health and Nutrition Sciences,

Brooklyn College of CUNY

Culture Clash 2: Managing the Global High-Performance Team is a fascinating and clearly written book that will greatly empower the managers of any global corporation or team. Thomas Zweifels many years of experience working effectively in cultures all over the world has given him an uncanny and insightful access to the real and profound keys to success working cross-culturally, where a minefield of mistakes are often waiting to happen. His book is clear, concise and gets right down to the best nuggets available on this topic and he shares his insight with both wit and wisdom. A brilliant piece of work and highly relevant to todays global culture.