Josiane Feigon - Smart Sales Manager: The Ultimate Playbook for Building and Running a High-Performance Inside Sales Team

MORE ADVANCE PRAISE FOR SMART SALES MANAGER

This remarkable book demonstrates what it really takes to build and manage a high-performance inside sales team todaywhen the competition is tough and the customers are tougher. This is the ultimate playbook. No hype, no B.S.not a page without some real value for the reader. Its insightful, relevant, well-researched, and, with just the right blend of anecdotes, examples, stories, and tools, it gives you everything you need to get the job done.

DAVE STEIN, CEO & Founder, ES Research Group, Inc.

Smart Sales Manager is a top-notch guidebook to help those who are serious in their desire to improve sales team performance. I recommend it to all my sales leads.

BILL GRIFFIN, VP of Worldwide Manufacturing and Channel Sales, Autodesk, Inc.

Interested in sales tools that will ignite your revenue? Dont limit yourself to smart selling tools look for smart selling books, too! Josiane Feigons new book, Smart Sales Manager, fits the bill, and couldnt come at a more perfect time.

NANCY NARDIN, President, Smart Selling Tools

Smart Sales Manager reconnects managers with their teams and offers managers the latest trends and the practical, tactical strategies, skills, and guidance they need to run a high-performance inside sales team, and to carry their organizations to the next level of excellence.

CHRIS CABRERA, CEO, Xactly Corp.

Josiane Feigon has created a comprehensive guide for todays inside sales managers. Shes condensed years of valuable knowledge and insight into an interesting, easy-to-read, how-to manual. Simply outstanding!

LARRY REEVES, Chief Operating Officer, AA-ISP

The sales world is in a constant state of change, and managers must come equipped to manage their teams from a new perspective to meet the inevitable challenges. Smart Sales Manager is their guide to excellence in todays 2.0 world.

CARRIE MARTINEZ, CFO Sales Gravy

Every inside sales manager should read Smart Sales Manager. Josiane provides specific, actionable advice grounded in real-world experience. This is a terrific guide that has helped Carahsoft make the right investments in our sales leaders and their abilities to develop highly effective inside sales teams.

CRAIG ABOD, President, Carahsoft Technology Corp.

Josiane Feigon has set a new standard and raised the bar in Smart Sales Manager as she encourages managers to press refresh when it comes to managing their teams to navigate todays social, virtual, and mobile sales environment.

FRANCES EVENSEN, Director of Sales, SAP

For years, an inside sales position has been considered as the bottom rung on the sales ladder. Not anymore. Todays breed of inside sales professional is bright, qualified, and well-rewarded. Their commercial bandwidth is much, much wider, and their skill sets are, at the very least, the equivalent of their outdoor colleagues. The migration is gaining momentum, and this, in turn, is creating the need for new, more sophisticated management skills. Josiane Feigons excellent new book, Smart Sales Manager, will seem like a gift from above: the definitive guide for both new and seasoned inside sales managers.

JONATHAN FARRINGTON, Managing Partner at Jonathan Farrington & Associates; and CEO at Top Sales World

Smart Sales Manager focuses on the human side of managing: watching, observing, learning from, and motivating teams. It also covers the core elements that lead to sales success: the right mindset, the right skills set, and the right tool set.

GERHARD GSCHWANDTNER, CEO, Selling Power

The pressure for managers to produce is crushing, but guidance is minimal to none. Until now. Smart Sales Manager is a practical playbook that helps managers get up to speed fast on leading inside sales teams to success in the New Normal totally wired Sales 2.0 world.

ELAINE CHAN, Sales Development Director, Jive Software

Managing an inside sales team today demands a new understanding of sales, sellers, and customersand especially the sales management function. Whether youre currently in charge of a sales team or are looking to move into sales management, Smart Sales Manager should be the next book you pick up. Josiane Feigon fully examines the new reality of managing inside sales, and presents a solid path to becoming the smart sales manager todays inside sales teams need.

PAUL MCCORD, President, McCord Training and Development

Josiane Feigon has done it again! Smart Sales Manager is the new trusted friend for managers. It will live on as the AP Style Manual for managers just like her first book, Smart Selling on the Phone and Online, the must-have manual for teams. These books are written by one of the smartest inside sales minds today.

ANDY CREACH, Director of Mid Market Sales, ServiceMax

I purchased a copy of Josiane Feigons Smart Selling on the Phone and Online for every one of my reps because I believe it is truly THE essential guide for anyone selling on the phone. I am thrilled to have her new book, Smart Sales Manager, because it is the perfect next step to further reinforce the concepts, and provide the managers with critical, relevant, and practical guidance for coaching and developing high-performance teams. Josiane gets it, and we are very fortunate that she is willing to share her amazing expertise!

STACY ERB, Director Inside Sales, Apple Inc.

Its a 2.0 world, and Smart Sales Manager is the most comprehensive sales and management book out there today. It provides managers with the secret sauce when it comes to managing their teams that are selling in a social, mobile, and virtual sales environment.

TODD MCCORMICK, SVP of Sales, Silverpop

Sales isnt the same game that it used to be. Whats a sales manager to do? Read Josiane Feigons newest book. It offers useful suggestions, framed with contexts that explain why her ideas make so much sense.

JOHN COUSINEAU, President, Innovative Information Inc.

The Internet has dramatically changed the way people buy, and thus how great salespeople sell. Smart Sales Manager is THE instruction manual on how to find and lead todays sales professionals toward greatness. Youll discover practical strategies you can immediately implement to motivate, guide, and hold accountable your sales team toward record performance. Feigon brings fresh insight into todays selling world, with creative ideas that will generate results.

SAM RICHTER, bestselling author of Get the Cold Out of Cold Calling; and #1 ranked speaker

Ive been following the Sales 2.0 movement for several years, and Josiane Feigons description of the Sales 2.0 ecosystem is spot on. Shes got the inside scoop on the customer, the talent, the tools, and the potent prospecting it takes to succeed.

LORI RICHARDSON, President, Score More Sales

Smart Sales Manager is a book that will empower sales managers to transform their salespeople into effective social selling teams. Feigons playbook on the Sales 2.0 environment and the coaching process required to win is exactly what so many salespeople and sales managers are missing.

JON FERRARA, CEO, Nimble LLC

Its vital for managers to embody the spirit they want from their teams. Smart Sales Manager walks the talk about motivating and building an innovating team of disruptive, inside sales superheroes who will take our business to the next level of excellence.