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Andy Paul - Amp Up Your Sales

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Andy Paul - Amp Up Your Sales: Powerful Strategies That Move Customers to Make Fast, Favorable Decisions
Salespeople today face a fast-paced and increasingly crowded marketplace where meaningful product differentiation has all but disappeared. To compete successfully, sellers must set themselves apart in the eyes of buyers. Amp Up Your Sales shows anyone how to become the trusted sales professional who consistently wins new business.
Customers are overloaded with information, overwhelmed by options, and short on time-so the salesperson who is always responsive and completely focused on value, is the one who will stand out from the crowd and get the sale. Combining leading-edge research with field experience, the book shows readers how to:
* Maximize the value of their selling
* Accelerate responsiveness to build trust and credibility
* Earn valuable selling time with customers
* Shape the buyers vision
* Integrate persuasive stories into their sales process
* Build lasting relationships through follow-up and customer service
Insightful and practical, the book arms salespeople with a powerful set of strategies they can use to spur buyers to say yes!
Contents:
Foreword by S. Anthony Iannarino
Introduction

Part One: Simplifying Your Selling
1 What is Selling?
2 Understanding Your Selling Process
3 Balancing Selling and Buying
4 The Mechanics of Decision Making
5 The Ratio of Planning to Action
6 Earning Selling Time
7 Being the Seller Your Customers Need
8 Simplifying Your Selling
9 Winning the Sale
Part Two: Accelerating Your Responsiveness
10 The Speed of Responsiveness
11 The New Sales Funnel
12 Accelerating Your Responsiveness
13 The Power of the First Perception
Part Three: Maximizing Value
14 Delivering Maximum Value
15 Visualizing Value
16 The Peak/End Rule of Sales
17 Delivering Value with Peak/End Selling
18 Shaping the Buying Vision
19 Being 1 Percent Better is Enough
20 Making Your Selling Memorable
Part Four: Growing Through Follow-Up
21 The Simplest Strategy for Growth
22 The No-Lead-Left-Behind Sales Process
23 Standing Out by Following Up
Part Five: Amp Up Your Prospecting
24 To Cold Call or Not to Cold Call
25 Doing What It Takes to Succeed
26 Sell More: The Difference Between Activity and Prospecting
27 Being Worth a Second Call
28 Practicing Value-Based Persistence
Part Six: Qualification: Doing More with Less
29 Are You Selling to the Right Customers?
30 The Bulletproof Qualification Process
31 Qualifying on Price and Value
32 Objections and Qualification
33 Building a Productive Pipeline
Part Seven: Mastering Stories that Sell
34 Becoming an Effective Content Curator and Provider
35 Four Questions to Build Compelling Sales Stories
36 Are Your Stories Worth Repeating?
37 Integrating Stories into Your Selling Process
Part Eight: Selling Through Customer Service
38 Selling and Service
39 The Most Important Sales Call
40 Building Customer Relationships that Last
Index
About the Author

Format: EPUB
Length: 240 pages
Published: 2014 by AMACOM, the American Management Association
ISBN: 0814434886

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Amp Up Your Sales Amp Up Your Sales Powerful Strategies That Move Customers - photo 1

Amp Up
Your Sales

Amp Up
Your Sales

Powerful Strategies That
Move Customers to Make
Fast, Favorable Decisions

ANDY PAUL

Picture 2 AMERICAN MANAGEMENT ASSOCIATION

New York Picture 3 Atlanta Picture 4 Brussels Picture 5 Chicago Picture 6 Mexico City
San Francisco Picture 7 Shanghai Picture 8 Tokyo Picture 9 Toronto Picture 10 Washington, D.C.

American Management Association / www.amanet.org

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American Management Association: www.amanet.org

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

Library of Congress Cataloging-in-Publication Data

Paul, Andy.

Amp up your sales : powerful strategies that move customers to make fast, favorable decisions / Andy Paul.

pages cm

Includes bibliographical references and index.

ISBN 978-0-8144-3487-1 (pbk.) ISBN 0-8144-3487-8 (pbk.) ISBN 978-0-8144-3488-8 (ebook) 1. Selling. 2. Sales management. I. Title.

HF5438.25.P376 2015

658.85dc23

2014024013

2015 Andy Paul.

All rights reserved.

Printed in the United States of America.

This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019.

The scanning, uploading, or distribution of this book via the Internet or any other means without the express permission of the publisher is illegal and punishable by law. Please purchase only authorized electronic editions of this work and do not participate in or encourage piracy of copyrighted materials, electronically or otherwise. Your support of the authors rights is appreciated.

About AMA

American Management Association (www.amanet.org) is a world leader in talent development, advancing the skills of individuals to drive business success. Our mission is to support the goals of individuals and organizations through a complete range of products and services, including classroom and virtual seminars, webcasts, webinars, podcasts, conferences, corporate and government solutions, business books, and research. AMAs approach to improving performance combines experiential learninglearning through doingwith opportunities for ongoing professional growth at every step of ones career journey.

Printing number

10 9 8 7 6 5 4 3 2 1

American Management Association / www.amanet.org

Contents
Foreword

Its not what you sell. Its how you sell.

Lets take a quick look at where we are. Three societal and technological changes over the past few decades have totally disrupted business and irrevocably changed selling.

Globalization, a force thats been occurring for thousands of years, has made the world a smaller placeand its brought new, competitive entrants from just about everywhere. Your marketplace is now crowded. You look a lot like your competitors, and they look a lot like you.

The Internet has disintermediated whole industries, like book sales (think Amazon.com), television (think Netflix, Hulu, and YouTube), and newspapers. If a salesperson cant add value to a buying decision, that purchase can be made via a quick and easy transaction over the Web.

The final change affecting the sales force is commoditization. In the 1970s and 1980s, we were able to speak about a sustainable competitive advantagethe ability to do something in a way that was so difficult to duplicate that you could dominate your market for decades. The idea of sustainable is now quaint. What you sell, no matter how good, is going to be copiedand with lightning speed.

But theres good news. Because it matters more how you sell than what you sell, youre empowered to act in a way that provides you with a massive competitive advantageand one not easily duplicated. Theres a way you can Amp Up Your Sales.

By learning what it really means to buy and to sell, youll discover the advantage gained by providing your customers with the help they need to make buying decisions (ones favorable to you). Once you understand the mechanics of selling this way, youre ready for a move that will differentiate and define you in the minds of your prospects and clients.

If you want to compress your sales cycle, win new clients faster, and help them realize the advantages of what you sell sooner, you need to be more than responsive. You need to be super-responsive. In a short, powerful section of this book, youll recognize that helping your clients make a decision means giving them the information they need now. And not a minute later.

Creating a competitive advantage means creating more value than your competitors do. This means more than creating value through your solution. Remember, its how you sell that matters. Your time-starved clients expect you to create the maximum value during every interaction.

Selling is more challenging than its ever been. If youre a salesperson, the book you hold in your hands holds the answers to the challenges you face. If youre a sales manager or sales leader, its a powerful toolkit that can fundamentally change how your sales force engages your prospects in clients. You need a strategic plan to produce better results, and you need the tactics that allow you to execute and win. Youll find both in Amp Up Your Sales.

S. Anthony Iannarino
www.thesalesblog.com
Westerville, Ohio

Introduction

Sales is one of the few professions where nearly everyone is searching for the edge that will make him or her better. It doesnt matter if youre the top salesperson at your company or are simply working hard to reach the next level of productivity. The desire to constantly improve is the same.

In that sense, salespeople are like professional athletes whose careers and incomes depend on achieving and maintaining a level of uncommon excellence. Athletes incorporate the latest knowledge about diet, fitness, strength, and mental focus into their training regimens in order to achieve even small increments in the improvement in their performance. After all, in most sports, a 1 percent improvement can be the difference between winning and losingbetween being the champion or an also-ran.

So it is in sales. You only have to be 1 percent better than your competitors to win your customers business. However, theres a catch.

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