Bellefroid Vincent - Microsoft Dynamics Sure Step 2012
Here you can read online Bellefroid Vincent - Microsoft Dynamics Sure Step 2012 full text of the book (entire story) in english for free. Download pdf and epub, get meaning, cover and reviews about this ebook. City: Birmingham, year: 2014, publisher: Packt Publishing, genre: Business. Description of the work, (preface) as well as reviews are available. Best literature library LitArk.com created for fans of good reading and offers a wide selection of genres:
Romance novel
Science fiction
Adventure
Detective
Science
History
Home and family
Prose
Art
Politics
Computer
Non-fiction
Religion
Business
Children
Humor
Choose a favorite category and find really read worthwhile books. Enjoy immersion in the world of imagination, feel the emotions of the characters or learn something new for yourself, make an fascinating discovery.
- Book:Microsoft Dynamics Sure Step 2012
- Author:
- Publisher:Packt Publishing
- Genre:
- Year:2014
- City:Birmingham
- Rating:4 / 5
- Favourites:Add to favourites
- Your mark:
Microsoft Dynamics Sure Step 2012: summary, description and annotation
We offer to read an annotation, description, summary or preface (depends on what the author of the book "Microsoft Dynamics Sure Step 2012" wrote himself). If you haven't found the necessary information about the book — write in the comments, we will try to find it.
Bellefroid Vincent: author's other books
Who wrote Microsoft Dynamics Sure Step 2012? Find out the surname, the name of the author of the book and a list of all author's works by series.
Microsoft Dynamics Sure Step 2012 — read online for free the complete book (whole text) full work
Below is the text of the book, divided by pages. System saving the place of the last page read, allows you to conveniently read the book "Microsoft Dynamics Sure Step 2012" online for free, without having to search again every time where you left off. Put a bookmark, and you can go to the page where you finished reading at any time.
Font size:
Interval:
Bookmark:
Copyright 2014 Packt Publishing
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.
Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the authors, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.
Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.
First Published: January 2011
Second Edition: January 2014
Production Reference: 1200114
Published by Packt Publishing Ltd.
Livery Place
35 Livery Street
Birmingham B3 2PB, UK.
ISBN 978-1- 84968-702-7
www.packtpub.com
Cover Image by Vivek Sinha (<>)
Authors
Chandru Shankar
Vincent Bellefroid
Nilesh Thakkar
Reviewers
Mohamed Aamer
Keith Dunkinson
Ahmad Saad Masroor
Acquisition Editors
Saleem Ahmed
Martin Bell
Antony Lowe
Llewellyn Rozario
Lead Technical Editor
Neeshma Ramakrishnan
Technical Editors
Nadeem N. Bagban
Adrian Raposo
Sebastian Rodrigues
Gaurav Thingalaya
Project Coordinator
Leena Purkait
Copy Editors
Alisha Aranha
Sarang Chari
Brandt D'Mello
Gladson Monteiro
Deepa Nambiar
Karuna Narayanan
Kirti Pai
Shambhavi Pai
Proofreaders
Amy Johnson
Joel T. Johnson
Indexers
Tejal Soni
Priya Subramani
Graphics
Ronak Dhruv
Yuvraj Mannari
Abhinash Sahu
Production Coordinators
Pooja Chiplunkar
Manu Joseph
Cover Work
Pooja Chiplunkar
Manu Joseph
We live in amazing times; the barriers to entry of markets are lower than they have ever been and innovation is rich, leveraging the reach of the Internet and the mobile wave to capture new routes to the customers. The only real challenge is realization, the process of connecting a vision with the right technology and bringing along the users. And here is where so many programs, projects, and ultimately ideas fail. Companies, governments, and entrepreneurs that can convert structure to realization can change the world today, disrupt monopolies, and bring about a social change.
Industrializing and simplifying the process of realization and making it accessible are the goals of the Microsoft Dynamics Sure Step methodology. Business processes are the key to the transformation, and CRM and ERP technologies are the framework for enabling a customer-driven enterprise.
The opportunity is clear, the capabilities are there, and they are connectedsolution selling and transforming the vision of a customer, through discovery, into a realizable program with low risk and a strong financial return, making the board's decision simple.
Customer Success with Microsoft Dynamics Sure Step is an excellent book to help the reader understand the multiple offerings, content, and theories supported by the methodology. This book is rich in the theories of solution selling that originated with Michael Bosworth and other stalwarts as well as the deep project management philosophies and disciplines that are followed across the industry. The book really excels in explaining how the theories are applied within Sure Step, from the application of the Microsoft Solution Selling Process (MSSP) in the Diagnostic/Envisioning stage through the Waterfall and Agile project types to deliver and upgrade the customer's Microsoft Dynamics solutions.
Having known Chandru Shankar as a key member of my team, I appreciate the thoroughness that he has brought to this book in the same way that he works with our customers. Chandru and his co-authors also bring a wealth of experience in ERP and CRM solution selling and delivery to the readers of this book. I believe that you will benefit from this, whether you are a new or existing Microsoft Dynamics customer or partner. Reading this book is mandatory for my team.
Happy Reading!
Julian Johnson
Vice President EMEA, Microsoft Business Solutions
Chandru Shankar is the Manufacturing Industry Director, EMEA, MBS. He is responsible for Microsoft Dynamics AX and CRM solutions sales to manufacturing businesses as well as the ongoing success of these customers. Prior to his current role, Chandru was the Dynamics Solutions Director for Microsoft Services, responsible for AX and CRM Dynamics solutions and offerings for WW MCS. Chandru is also the architect of the Microsoft Dynamics Sure Step methodology for solution envisioning and delivery. He has previously co-authored the book, Microsoft Dynamics Sure Step 2010 , Packt Publishing , January 2011.
Chandru has several years of consulting experience in Supply Chain and business solutions, as well as manufacturing industry experience. Chandru has also functioned as adjunct faculty for a major university in the U.S., where he has covered topics including supply chain/e-business design and strategy and architecture for MBA students and company executives. He has spoken at multiple internal and external conferences over the years as well as conducted training programs around the world.
Chandru has a Bachelor's degree in Mechanical-Production Engineering, a Master's degree in Industrial Management, and a Master's in Business Administration (MBA).
The second edition of the Sure Step book has been a long time coming, and I want to start by thanking the Packt Publishing team of editors and reviewers for their patience throughout this process. Authoring a book of this magnitude takes time and a lot of personal sacrifice, and it also requires an understanding family for which I am grateful. To my wife, Veena Shankar, and my daughters, Maya and Tara Shankar, who continue to be my pillars of strength and motivation.
My involvement with Sure Step dates back to 2007, beginning with my consulting role where I leveraged the methodology for solution delivery as well as on sales pursuits. Sure Step was a passion of mine, because I saw the impact it had on customer organizations as well as the solution delivery teams that were involved in making the customer successful. Last year, I changed roles and moved to a role focused on solution sales to our Microsoft Business Solutions customers. I continue to see the importance of the methodology, and it has also highlighted the importance of starting early with a structured process to clearly establish a tight linkage between the customer needs and their solution design.
Our Microsoft Dynamics suite of solutions continues to evolve into world-leading products, including the recent releases of Microsoft Dynamics AX 2012, CRM 2013, GP 2013, and NAV 2013. Our R&D teams are also investing their efforts in a wide range of tools, such as the Lifecycle Services tools, to help the customer's journey to a successful deployment of the solution. As the Sure Step methodology evolves, it takes on the role of the orchestrator, where it brings together these tools and other artifacts in a coherent manner that can be understood by the customer and delivery teams.
Font size:
Interval:
Bookmark:
Similar books «Microsoft Dynamics Sure Step 2012»
Look at similar books to Microsoft Dynamics Sure Step 2012. We have selected literature similar in name and meaning in the hope of providing readers with more options to find new, interesting, not yet read works.
Discussion, reviews of the book Microsoft Dynamics Sure Step 2012 and just readers' own opinions. Leave your comments, write what you think about the work, its meaning or the main characters. Specify what exactly you liked and what you didn't like, and why you think so.