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Sam Lubbe - IT Investment in Developing Countries: An Assessment and Practical Guideline

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    IT Investment in Developing Countries: An Assessment and Practical Guideline
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IT Investment in Developing Countries: An Assessment and Practical Guideline: summary, description and annotation

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The evaluation of information systems in developing countries has gained considerable interest among academics, consultants and practitioners. Despite this emerging interest, there is not much helpful literature on the evaluation of information systems in developing countries, and the many issues and criteria that should be carefully evaluated. Most existing literature attempts to use the experience of IT evaluation in developed nations to apply to the case of IT evaluation in developing nations. IT Investment in Developing Countries: An Assessment and Practical Guideline offers an original approach to the assessment of the effectiveness of IT investment in developing countries. While others might have attempted to examine the possibility of quantifying IT investment expenditures and the problem of measuring the intangible benefits of IT, they have not addressed the total evaluation of IT in developing countries. However, this book offers standards for developing a process to evaluate the effectiveness of IT that will make a useful contribution for managers in their attempts to quantify new technology purchases in developing nations.

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title IT in Developing Countries An Assessment and Practical Guideline - photo 1

title:IT in Developing Countries : An Assessment and Practical Guideline
author:Lubbe, Sam.
publisher:IGI Publishing
isbn10 | asin:1878289551
print isbn13:9781878289551
ebook isbn13:9780585299815
language:English
subjectInformation technology--Developing countries, Information technology--Developing countries--Evaluation.
publication date:1999
lcc:HC59.72.I55L83 1999eb
ddc:303.48/33/091724
subject:Information technology--Developing countries, Information technology--Developing countries--Evaluation.
Page i
IT Investment in Developing Countries:
An Assessment and Practical Guideline
Sam Lubbe
Hi Agder College, Norway
Page ii Senior Editor Mehdi Khosrowpour Managing Editor Jan Travers Copy - photo 2
Page ii
Senior Editor: Mehdi Khosrowpour
Managing Editor: Jan Travers
Copy Editor: Terry Heffelfinger
Typesetter: Marjaneh Talebi
Cover Design: Marjaneh Talebi
Printed at: BookCrafters
Published in the United States of America by
Idea Group Publishing
1331 E. Chocolate Avenue
Hershey PA 17033-1117
Tel: 717-533-8845
Fax: 717-533-8661
E-mail: jtravers@idea-group.com
Website: http://www.idea-group.com
and in the United Kingdom by
Idea Group Publishing
3 Henrietta Street
Covent Garden
London WC2E 8LU
Tel: 171-240 0856
Fax: 171-379 0609 http://www.eurospan.co.uk
Copyright 1999 by Idea Group Publishing. All rights reserved. No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, without written permission from the publisher.
Library of Congress Cataloging-in-Publication Data
Lubbe, Sam, 1952
IT investment in developing countries: an assessment and practical guideline
/ Sam Lubbe.
p. cm.
ISBN 1-878289-55-1 (pbk.)
1. Information technologyDeveloping countries. 2. Information technology
Developing countriesEvaluation. I. Title.
HC59.72.I55L83 1998
303.48 ' 33 ' 091724dc21 98-51687
CIP
British Cataloguing in Publication Data
A Cataloguing in Publication record for this book is available from the British Library.
Page iv
Table of Contents
Chapter One
Introduction to the Issue of Information Technology Evaluation
1
Picture 3
The Need for Evaluation
2
Picture 4
Evaluation of IT
3
Picture 5
IT Implementation and Benefits
4
Picture 6
The Process Model and Benefits Management
5
Picture 7
Benefits Management
6
Picture 8
Techniques and Responsibilities for IT Benefit Realization
8
Picture 9
Summary and Conclusion
10
Chapter Two
Past Attempts to Measure IT Investment Effectiveness
15
Picture 10
Definition of the Value of Information
16
Picture 11
Previous Research on IT Investment
17
Picture 12
The Business Value of IT
17
Picture 13
Managing IT Benefits
20
Picture 14
Justifying IT Investments
22
Picture 15
IT and Business Change
23
Picture 16
A Comparison between IT and Other Investments
24
Picture 17
IT and Capital Justification
25
Picture 18
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