More Praise for Hello Stay Interviews, Goodbye Talent Loss
No one knows more about retention and motivation of top talent than Beverly Kaye and Sharon Jordan-Evansand no one gives better advice on how to retain your high performers. Brief, to the point, and packed full of practical tips, Hello Stay Interviews, Goodbye Talent Loss is a sparkling gem of a book. I highly recommend it.
Jim Kouzes, coauthor of The Leadership Challenge
Sometimes simpler is better. To win the war for talent, Bev and Sharon have developed an amazingly simple, powerful, and useful idea: the stay interview. By doing stay interviews, managers learn what employees want, help employees feel better about themselves, and increase retention of the organizations most valuable assets.
Dave Ulrich, Rensis Likert Professor of Business Administration, University of Michigan, and Partner, The RBL Group
All seasoned managers have experienced the nightmare: youre up to your eyebrows in work and suddenly your star performer hands in a resignation. Could you have done anything sooner to avoid this? The answer is a resounding yes! Adding Kaye and Jordan-Evanss stay interview to your management playbook will create a much happier and more productive workplace for everyone!
Marshall Goldsmith, author of What Got You Here Wont Get You There
This book is brilliant. If you plan on increasing your level of engagement or improving your existing performance management processes, or want to know how to keep your best employees, this is the perfect book for you.
Louis Carter, founder and CEO, Best Practice Institute and Skillrater
Its imperative that managers at all levels have effective tools to retain the best talent in an increasingly competitive marketplace. Hello Stay Interviews, Goodbye Talent Loss is just such a tool! It provides proven strategies that will guide leaders to take the most effective steps to keep and engage their stars!
Mark Ferrara, Vice President, Talent Management, Eli Lilly and Company
A much needed and required book for growing organizations worldwide.
Rajeev Agarwal, CEO, MAQ Software
Having both conducted and been the recipient of stay interviews, I can attest that they work. This is a great book for any leader, no matter what size the team.
Troy Hayes, PsyD, Director of Talent, Leadership, and Organization Development, Ingersoll Rand
Beverly Kaye and Sharon Jordan-Evans have yet again provided managers a practical, valuable, easy read with great insights. Hello Stay Interviews, Goodbye Talent Loss truly is a managers playbook on how to have short, effective, ongoing conversations with employees that result in their feeling valued and productive. Stay interviews are something we all should be doing as leaders!
Don Kraft, Head of Career and Learning, Genentech, Inc.
Bev and Sharon provide a practical approach to help you prepare for and get the most out of these critical conversations. Read this book and you will increase your leadership effectiveness and maximize the engagement of those you lead.
Tim Tobin, Vice President, Global Leadership Development, Marriott International, and author of Your Leadership Story
The war for talent is raging around the globe. So when you land A-players, it is critical you keep them. Beverly and Sharons stay interview is precisely the practical solution a leader needs to significantly up the odds of retaining key people.
Verne Harnish, CEO, Gazelles, and author of Scaling Up
Hello Stay Interviews, Goodbye Talent Loss provides an easy-to-follow playbook that any manager can apply to get those important conversations underway. Stay interviews help managers achieve healthy relationships with their employees and retain their keepers.
Michelle Prince, Senior Vice President, Talent Management, Randstad North America
The simple and practical tools in this book, applied regularly, will engender greater trust in you as a leader and improve the performance of your unit tenfold. Bev and Sharon have taken away any excuse you might have for not conducting a powerful and effective stay interview.
Tina Sung, Vice President, Government Transformation and Agency Partnerships, Partnership for Public Service
Other Books by the Authors
Love Em or Lose Em: Getting Good People to Stay
Love It, Dont Leave It: 26 Ways to Get What You Want at Work
HELLO STAY INTERVIEWS , GOODBYE TALENT LOSS
A MANAGERS PLAYBOOK
BEVERLY KAYE AND SHARON JORDAN-EVANS
Coauthors of the international bestseller Love Em or Lose Em
Hello Stay Interviews, Goodbye Talent Loss
Copyright 2015 by Beverly Kaye and Sharon Jordan-Evans
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First Edition
Paperback print edition ISBN 978-1-62656-347-6
PDF e-book ISBN 978-1-62656-348-3
IDPF e-book ISBN 978-1-62656-349-0
2015-1
Text design and composition: Seventeenth Street Studios
Cover design and illustrations: Mike Rohde
Copyeditor: Todd Manza
Proofreader: Laurie Dunn
Indexer: Richard Evans
To my kids and their kids.
Thanks for bringing such joy and adventure to my life!
SHARON
To my colleagues, friends, and family.
(You know who you are!)
I stay creative, confident, and connected
because of your support.
BEV
Contents
Preface
Next page