Beverly Kaye - Love Em Or Lose Em: Getting Good People to Stay

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title	:	Love 'Em or Lose 'Em : Getting Good People to Stay
author	:	Kaye, Beverly L.; Jordan-Evans, Sharon
publisher	:	Berrett Koehler
isbn10 | asin	:	1576750736
print isbn13	:	9781576750735
ebook isbn13	:	9781583763919
language	:	English
subject	Employee retention, Labor turnover.
publication date	:	1999
lcc	:	HF5549.5.R58K39 1999eb
ddc	:	658.3/14
subject	:	Employee retention, Labor turnover.

Love 'Em or Lose 'Em

PRAISE FOR LOVE 'EM OR LOSE 'EM "There is no issue with greater urgency, or with more far-reaching consequences, than the issue of retention. The authors have done corporate America a great favor by focusing a laser beam on the subject. They have skillfully blended wit, humor, charm, research and common sense to grab the reader's attention and inspire action. Their book provides easy to implement answers for everything you always wanted to know about retention, but were afraid to ask." DEEPAK (DICK) SETHI, DIRECTOR, EXECUTIVE & LEADERSHIP DEVELOPMENT, THE THOMSON CORPORATION "Love 'Em or Lose 'Em offers busy managers a fresh viewpoint that clearly links business success to retention of talent. Realistic and practical, it focuses on the #1 business issue of the 21st Century!" RICHARD J. LEIDER, FOUNDER, THE INVENTURE GROUP, AUTHOR OF THE POWER OF PURPOSE AND COAUTHOR OF REPACKING YOUR BAGS "Kaye and Jordan-Evans have provided a very useful road-map for leaders who are trying to manage the retention issue. This book belongs in every manager's resource library." RICHARD BECKHARD, PROFESSOR OF MANAGEMENT (RETIRED), SLOAN SCHOOL OF MANAGEMENT, MIT "The common thread in the Internet and entertainment industries, and other technology industries as well, is a manic obsession with hiring and retaining talented employees. Although Kaye and Jordan-Evans won't hire them for you, they will give you and your managers a workable set of actions and attitudes to retain your rock stars. Kaye and Jordan-Evans demonstrate that retention, like hiring, is totally in your control." DAVID CODIGA, SENIOR VICE PRESIDENT, GEOCITIES, AND FORMER EXECUTIVE VICE PRESIDENT, UNIVERSAL STUDIOS

"A down-to-earth book for making retention happen. Here is a no-nonsense, common-sense, practical, 'how-to' handbook for keeping your 'seeds' for the future motivated, challenged, and rewarded. Written for every level of management, the authors present valid research findings on what you need to do to retain your valued employees." FREDERIC M. HUDSON, PH.D., PRESIDENT, THE HUDSON INSTITUTE OF SANTA BARBARA "A fervently passionate book about a deeply serious subject. With knowing wit and practical intelligence, Kaye and Jordan-Evans present us with elegant solutions and engaging examples of how to deal with the most vexing problem organizations now confrontattracting and retaining the very best talent. Based on a solid foundation of broad-based research, Love 'Em or Lose 'Em will fill you with a burning sense of urgency, a renewed faith in your own leadership abilities, and a feeling of delight that you took the time to read and use it." JIM KOUZES, COAUTHOR OF THE LEADERSHIP CHALLENGE AND ENCOURAGING THE HEART, AND CHAIRMAN, TOM PETERS GROUP/LEARNING SYSTEMS "At a time when many managers struggle to access the potential of Generation X employees and others who are 'different' in some fashion, Kaye and Jordan-Evans offer a user-friendly, practical guide that reflects the realities of diversity. Love 'Em or Lose 'Em challenges managers not to simply accept the loss of employees, but rather to embrace responsibility for the critical tasks of developing and retaining talent." DR. ROOSEVELT THOMAS, JR., AUTHOR OF REDEFINING DIVERSITY AND BEYOND RACE AND GENDER "Kaye and Jordan-Evans have given leaders of organizations an action plan for how 'not to lose' those knowledge assets of a company. If you have time for only one book, this is the one to read!" JANE MICHEL, SENIOR CONSULTANT, QUALITY & PERFORMANCE IMPROVEMENT, CHEVRON CORPORATION

Page ii Also by Beverly Kaye Designing Career Development Systems (with Zandy B. Leibowitz and Caela Farren) Up Is Not the Only Way: A Guide to Developing Workforce Talent

Page iii Love 'Em or Lose 'Em Getting Good People to Stay Beverly Kaye and Sharon Jordan-Evans

Page iv Copyright 1999 by Beverly Kaye and Sharon Jordan-Evans All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed "Attention: Permissions Coordinator," at the address below. Berrett-Koehler Publishers, Inc. 450 Sansome Street, Suite 1200 San Francisco, CA 94111-3320 Tel: (415) 288-0260 Fax: (415)362-2512 www.bkconnection.com ORDERING INFORMATION Quantity sales. Special discounts are available on quantity purchases by corporations, associations, and others. For details, contact the "Special Sales Department" at the Berrett-Koehler address above. Individual sales. Berrett-Koehler publications are available through most bookstores. They can also be ordered direct from Berrett-Koehler: Tel: (800) 929-2929; Fax: (802) 864-7626; www.bkconnection.com

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