Rodney D Ryder - 18 Nov

This book is one of its kind in India. Rodney and Ashwin have done a great job in writing on such a unique topic. I highly recommend this book.

Garry Singh,President, IIRIS Pvt Ltd

The book is extremely informative and gives a deep insight into cyberattacks and data breaches, which can cause irreparable loss to a corporate organisation. A must-read for in-house counsels to prepare them to effectively counter such threats.

Siddhartha Pandit,Head of the Legal Department, Havells India Pvt Ltd

Cyber crisis management is a unique topic on which many business books are not available. I strongly recommend this book written by Rodney and Ashwin. It is a must-read.

Gautam Vohra,General Counsel, Hike Messenger

Cyber Crisis Management

Cyber Crisis
Management

Rodney D. Ryder

Ashwin Madhavan

BLOOMSBURY INDIA

Bloomsbury Publishing India Pvt. Ltd

Second Floor, LSC Building No. 4, DDA Complex, Pocket C 6 & 7,

Vasant Kunj New Delhi 110070

BLOOMSBURY, BLOOMSBURY INDIA and the Diana logo are trademarks of Bloomsbury Publishing Plc

First published in India 2019

This edition published in 2019

Copyright Rodney D. Ryder and Ashwin Madhavan 2019

Illustration Rodney D. Ryder and Ashwin Madhavan 2019

Rodney D. Ryder and Ashwin Madhavan have asserted their right under the Indian Copyright Act to be identified as the Authors of this work

All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or any information storage or retrieval system, without the prior permission in writing from the publishers

Bloomsbury Publishing Plc does not have any control over, or responsibility for, any third-party websites referred to or in this book. All internet addresses given in this book were correct at the time of going to press. The author and publisher regret any inconvenience caused if addresses have changed or sites have ceased to exist, but can accept no responsibility for any such changes

ISBN: TPB: 978-9-3891-6550-0; eBook: 978-9-3891-6552-4

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To Rebecca, Mark and Gunjan

Rodney D. Ryder

To Bo, Mom, Dad and Naani

Ashwin Madhavan

CONTENTS

It all began with a thought on cyber security and cyber management in the fall of 2017. I was vacationing in Obersalzberg, a small German town, very close to the countrys border with Austria. My genuine excitement to write on this subject made me call my close friend and business partnerRodney D. Ryder. Rodney is known to be an authority on this subject and it was natural for me to have called him. I was standing on one leg (literally!) while making this call and to my great happiness, Rodney agreed.

Our first task was to prepare an outline that would give the book a non-legal perspective. Our idea was to bring about a business-friendly, easy-to-understand book on this vital issue that is prevalent today and will remain so as long as computers exist on this planet.

With the outline and the synopsis ready, it was time for us to take upon ourselves the arduous task of finding a good publisher. After facing a couple of rejections, which was disappointing, we finally got the confirmation from one of the best in the publishing worldBloomsbury. People from all walks of life, old and young, including crazy Harry Potter fans, will have come across books published by Bloomsbury, and both of us felt elated when the folks from Bloomsbury agreed to our proposal.

Then came the difficult task of putting our ideas on paper and getting into the grind of writing this manuscript, which, in our humble opinion, has not been attempted in India. Our mutual lifelong love for business strategy and our interest in the military history of the Second World War helped us in writing the chapters. During our discussion, Rodney envisioned that he wanted us to write a book that would not only be read by the CEOs and the CTOs of the organisation, but also by business managers, who need to develop skills vis--vis cyber crisis management in the digital agean age which is becoming even more digital and vulnerable. The book, he suggested, should be a primer on the next corporate challenge of how to handle cyber incidences, of how to develop tactics to secure an organisation from cyberattacks, and on the relationship between cyber security and new technologies such as Artificial Intelligence and Cloud Computing.

Today, on my birthday, when we have finally finished writing this book after several painstaking reviews along with our group of researchers, I genuinely hope that you, the reader, find this an interesting read.

Ashwin Madhavan

24 April 2019

Any book written by an author is a collaborative effort of like-minded individuals with the sole aim to write good content that is easy to understand and comprehend. Over the last many months, we have been fortunate to get valuable inputs, suggestions and foundational research from across the length and breadth of India.

Among the many young, old and smart people that we have interacted with in the past 24 months, who gave their time generously and provided their wisdom to this effort, we wish to thank (in alphabetical order):

Debarghya Mitra, Garima Punjabi, Manisha Gupta, Mobina Ali, Prakarsh Seth, Ritu Chopra, Sattik Rout and Sohini Mukherjee.

In addition to those mentioned earlier, we wish to thank Vidisha Joshi, who helped us during the first drafts of the book and aided us in fishing through the voluminous content; she managed the research team remotely (yes, you read that correctly!) from Bengaluru and her hometown of Korba, Chhattisgarh.

We also cannot thank enough the members of the team at Bloomsbury for standing by us for the past two years. Praveen Tiwari, Nitin Valecha and Shreya Chakraborti have helped us thoroughly during the final months of writing the book.

We come now to the one individual without whose help this book would have gone nowhere. Debasmita Haldars extraordinary contribution to this book in the form of research and putting things in the right perspective was truly amazing. This book would not have been possible without her. It is generally said that authors burn the midnight oil to produce good work; but in our case, we can safely mention that Debasmita stood by us like a rock during the entire process of writing this book.

Finally, we want to thank our immediate families for their support during our long two-year effort to complete this book.

In the past 15 years, the Internet has transformed our lives to a great extent. In fact, it has become an essential part of our daily lives. However, with an increase in technological advancements in the area of the Internet, the amount of illicit activities relating to cyberspace has multiplied as well. Cyber-security breaches, such as data breaches and various other cybercrimes, have plagued the Internet since the beginning of the second decade of the 21st century.