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Merton R. Hubbard - Choosing a quality control system

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    Choosing a quality control system
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title Choosing a Quality Control System author Hubbard Merton R - photo 1

title:Choosing a Quality Control System
author:Hubbard, Merton R.
publisher:Taylor & Francis Routledge
isbn10 | asin:1566766877
print isbn13:9781566766876
ebook isbn13:9780585162638
language:English
subjectQuality control.
publication date:1999
lcc:TS156.H83 1999eb
ddc:658.5/62
subject:Quality control.
Page i
Choosing a Quality Control System
Page ii
HOW TO ORDER THIS BOOK
By Phone: 800-233-9936 or 717-291-5609, 8AM-5PM Eastern Time
By Fax: 717-295-4538
By Mail: Order Department
Technomic Publishing Company, Inc
851 New Holland Avenue, Box 3535
Lancaster, PA 17604, U.S.A.
By Credit Card: American Express, VISA, MasterCard
By www Site: http://www.techpub.com
PERMISSION TO PHOTOCOPY-POLICY STATEMENT
Authorization to photocopy items for internal or personal use, or the internal or personal use of specific clients, is granted by Technomic Publishing Co., Inc. provided that the base fee of US $3.00 per copy, plus US $ .25 per page is paid directly to Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, USA. For those organizations that have been granted a photocopy license by CCC, a separate system of payment has been arranged. The fee code for users of the Transactional Reporting Service is 1-56676/99 $5.00 + $ .25.

Page iii
Choosing a Quality Control System
Merton R. Hubbard
Choosing a quality control system - image 2
Lancaster Basel
Page iv
Choosing a Quality Control System
aTECHNOMIC publication
Technomic Publishing Company, Inc.
851 New Holland Avenue, Box 3535
Lancaster, Pennsylvania 17604 U.S.A.
Copyright 1999 by Technomic Publishing Company, Inc.
All rights reserved
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
Printed in the United States of America
10 9 8 7 6 5 4 3 2 1
Main entry under title:
Choosing a Quality Control System
A Technomic Publishing Company book
Bibliography: p.
Includes index p. 205
LibraryofCongressCatalogCardNo.98-87202
ISBNNo.1-56676-687-7
Page v
Contents
Preface
vii
1. Introduction
1
Picture 3
Choices and Obstacles
1
Picture 4
Company Quality Goals
11
Picture 5
Summary
13
2. Obstacles in Quality Control Training
15
Picture 6
Obstacle No. 1: Quality Definitions
15
Picture 7
Obstacle No. 2: Differing Company Goals
21
Picture 8
Obstacle No. 3: Buzzwords
23
Picture 9
Obstacle No. 4: Confused Growth of Educational Offerings
34
Picture 10
Obstacle No. 5: People Problems
56
Picture 11
Some Solutions
59
3. Implementing Quality
63
Picture 12
The Quarterly Financial Report
63
Picture 13
People: The Second Most Serious Obstacle to Quality Improvement
66
Picture 14
Rewarding Suggestions and Improved Skills
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