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Yayici - Business Analysis Methodology Book: Business Analysts Guide to Requirements Analysis, Lean UX Design and Project Management at Lean Enterprises and Lean Startups

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Yayici Business Analysis Methodology Book: Business Analysts Guide to Requirements Analysis, Lean UX Design and Project Management at Lean Enterprises and Lean Startups
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Business AnalysisMethodology Book

BusinessAnalyst's Guide to Requirements Analysis, Lean UX Design and Project Managementat Lean Enterprises and Lean Startups

*Including MobileSoftware Development Project Case Study


Copyright 2015 EMRAHYAYICI

All rights reserved.

No part of this book maybe reproduced or transmitted in any form or by any means, electronic,mechanical, photocopying, recording or otherwise, without the prior writtenpermission of the publisher.


About theAuthor


Emrah Yayici is the author of the best-selling BusinessAnalysts Mentor Book and UX Design and Usability Mentor Book. He isone of the managing partners of UXservices, BA-Works and Keytorc.

He started his career as a technology consultant at ArthurAndersen and Accenture. Afterward he led global enterprise transformationprojects at Beko-Grundig Electronics.

During his career he has managed multinational andcross-functional project teams in banking, insurance, telecommunications,media, consumer electronics, and IT industries. He is now sharing hisexperience about business analysis, business development, product development,customer experience design, UX design, usability testing, and quality assuranceby publishing articles and books, leading training sessions, and speaking atconferences.

He contributes to UXPA (User Experience Professionals Association)as a member and IIBA (International Institute of Business Analysis)as a local chapter president. He also contributed to ISTQB(International Software Testing Board) as a former international board member.


Preface

Companies have to develop innovative and high-quality productsfaster than their competitors to create temporary monopoly periods with maximumprofitability. However, they usually have tight deadlines and limited budgetsfor new product development projects. C-suite executives and managers alwayswant to get quick results and rarely accept putting the brakes on a productlaunch.

To overcome this challenge, h igh-performing companies applya lean approach at every stage of their product development life-cycle (PDLC):

-Enterprise Architecture Management

-StrategicAnalysis and Product Scope Definition

-RequirementsGathering

-RequirementsDocumentation

-UXDesign and Usability

-TechnicalDesign, Development, and Operations

-QualityAssurance and Testing

-ProjectManagement

Best practice techniques and principles p resentedin this book can be used by a broad range of practitioners, including :

-businessanalysts

-entrepreneurs

-consultants

-productmanagers

-productowners

-marketingspecialists

-projectmanagers

-UXdesigners

-developers,and

-QAteams

in development of any kind of products, ranging from mobile applicationsto consumer electronics that contain software technology.

Thebook includes a case study about a mobile applicationdevelopment project to show how to apply the principles and techniquesexplained in each chapter.

T here is a misperception that lean approach is only applicable for start-ups and small-scale companies that usually dont have enough technical and financial resources forproduct development .

On the contrary, C-suite executives and managers of companiesof all sizes should apply lean approach in transforming their enterprise operatingmodels to:

-fosterinnovation,

-achievefaster time to market, and

-preventwaste and improve profitability.


Table of Contents


1. Lean Principlesto Achieve Innovation and Faster Time toMarket


Companieshave to develop innovative and high-quality products faster than theircompetitors to create temporary monopoly periods with maximum profitability.However, they usually have tight deadlines and limited budgets fornew product development projects .

Toovercome this challenge, high-performance companies apply a lean businessanalysis, design, and developmentapproach that has its origins in the Toyota car production system .

Leanmainly focuses on eliminating muda (waste) throughout the product developmentlifecycle (PDLC) and passing resource savings to innovativeprojects.

Waste elimination can be achieved by injecting the followinglean principles in to the companies DNA:

1.Be Value Oriented

- Focuson producing outcomes (value) rather than outputs (deliverables).

-Alwaysprioritize product features; focuson must-have rather than nice-to-hav e" ones.

- Eliminate the waste of low-priority product features that arenot essential for customers.

2.BeCustomerCentered

- Be likethe sun but not the moon; illuminate yourself with the light of your own customersinstead of your competitors. Concentrate on being more responsive to the needsof your target customers instead of benchmarking yourself with your competitors.

-Becustomer centric rather than product centric. Consider products not as anobjective but as a tool to meet your customers needs.

-Developproducts around your customers. Always listen closely to the voice of your customersthroughout PDLC. Set up and maintain a continuous customer feedback loop.

-Askcustomers about their needs but not their proposed solutions. Remember HenryFords famous quotation: If I had asked people what they wanted, they wouldhave said faster horses.

3.Be Iterative

- Startyour product development journey with small steps. Think big, but start small.

-Bepatient; remember that Rome w as no t b uilt in a da y.

-Moveevolutionary rather than revolutionary: Use prototypes to gather early customerfeedback. At the initial iteration, release a core version of the product includingonly high-priority features. In following iterations, use customer feedback fromprevious releases to refine the product by adding, updating, and even dropping features.Iterate until the product satisfies business and customerneeds.

4.Be Simplistic

- Rememberthat less is much more in the lean approach. Do not complicate it.

-Focuson just enough and what is really necessary to satisfy customer needs.

-Appreciatedownsizing the product by removing nonessential features, rather than upsizingit with bells and whistles.

-Indetermining product features, think as if you are decorating a small house.Dont make your users feel claustrophobic as if theyre in a small, crowdedspace with a lot of furniture.

5.Dont Be Afraid of Early Failure

- Rememberthe famous quotation from American scientist and author Dr. James Jay Horning:Good judgment comes from experience. Experience comes from bad judgment.

-Beadaptive, learn early from failures in initial iterations, and use thisexperience for later ones.

-Focuson kaizen, which means continuous improvement, at all levels of PDLC byusing lessons learned at previous iterations.

6.Optimize the Work Flow

- Act justin time throughout PDLC. Requirements analysis and design artifacts representWIP (work in process) inventories in the product development lifecycle. Createthem at the right time and with sufficient detail to prevent WIP-level waste.


Enterprise ArchitectureManagement


Accordingto the lean approach, every single project in a company should support corporatestrategies. In other words, each project s objectives (business requirements) should bealigned with co rporate strategies. Otherwise company resources are rooted in the wrong direction, andthat results in projectportfolio-levelwaste .

To ensure strategic alignment and prevent waste, requests from all business units within the company for new andenhanced products should be received, evaluated,and prioritized by a dedicated group of people.

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