Randi Toler Sachs - Productive Performance Appraisals (Worksmart Series)

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PRODUCTIVE PERFORMANCE APPRAISALS

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title	:	Productive Performance Appraisals WorkSmart Series
author	:	Sachs, Randi Toler.
publisher	:	AMACOM Books
isbn10 | asin	:	0814477968
print isbn13	:	9780814477960
ebook isbn13	:	9780585026107
language	:	English
subject	Employees--Rating of.
publication date	:	1992
lcc	:	HF5549.5.R3S22 1992eb
ddc	:	658.3/125
subject	:	Employees--Rating of.

Page ii The WorkSmart Series The Basics of Business Writing Commonsense Time Management Great Customer Service on the Telephone How to Speak and Listen Effectively Productive Performance Appraisals Successful Team Building

Page iii PRODUCTIVE PERFORMANCE APPRAISALS Randi Toler Sachs AMERICAN MANAGEMENT ASSOCIATION THE WORKSMART SERIES New York Atlanta Boston Chicago Kansas City San Francisco Washington, D.C. Brussels Toronto Mexico City

Page iv This book is available at a special discount when ordered in bulk quantities. For information, contact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. Library of Congress Cataloging-in-Publication Data Sachs, Randi Toler. Productive performance appraisals/Randi Toler Sachs. p. cm.(The WorkSmart series) ISBN 0-8144-7796-8 1. EmployeesRating of. I. Title. II. Series. HF5549.5.R3S22 1992 658.3' 125dc2092-20830 CIP 1992 AMACOM, a division of American Management Association, New York. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 135 West 50th Street, New York, NY 10020. Printing number 10 9

Page v CONTENTS PREFACE vii PART 1. THE PRODUCTIVE APPRAISAL CHAPTER 1 What's the Point? 3 CHAPTER 2 It's Easy as One, Two, Three 10 CHAPTER 3 Face to Face 16 PART II. HOW TO MAKE IT HAPPEN: ADVANCE PREPARATIONS CHAPTER 4 Planning for the Future 31 CHAPTER 5 Document, Document, Document 39 CHAPTER 6 Prepare Yourself 50 CHAPTER 7 Prepare Your Employee 56

Page vi PART III. COMMON PROBLEMS AND EFFECTIVE SOLUTIONS CHAPTER 8 When You Disagree on Roles and Goals 63 CHAPTER 9 When the News Is Bad 73 CHAPTER 10 Watch Out for Pitfalls 80 PART IV. WRAPPING IT UP CHAPTER 11 The Postappraisal Meeting 89 CHAPTER 12 You're Ready to Go 97

Page vii PREFACE Does the thought of conducting performance appraisals for your employees make you cringe? Is it something you tend to put off until you "have the time"? Does the idea of telling grown men or women that they have not been "living up to their potential" make your palms sweat and your throat dry? Don't feel bad. You are not alone. Many supervisors look upon performance appraisals as one of the most uncomfortable tasks that they are called upon to do, and had they a say in it they might eliminate altogether any formal meeting that could be called a performance appraisal. But their feelingsand yoursare a waste of energy. Performance appraisals serve a very useful role in the workplace. And believe it or not, they need not be unpleasant for you.

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