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In memory of grandpa Joe, who taught me the fundamentals of IT and so much more.
Acknowledgments
First and foremost, I need to thank my family. Without their support and patience, I would never be able to work on projects like this.
They say it takes a village to produce a book, and it always amazes me at the number of people who are involved. I have been fortunate to work with a great Sybex crew yet again. Kim Wimpsett was the development editor. Thanks, Kim, for keeping me on track, aware of the rules, and partially sane! Kenyon Brown is the acquisitions editor for this bookthank you, Kenyon, for asking me to take on this book.
In addition, Dassi Zeidel was an excellent production editor; I have had the pleasure of working with her before, and I appreciate her attention to detail. Scott Johnson was my technical editorScott, it was really good to get to work with you again. To Linda Recktenwald , the copy editor, thank you so much for dealing with my consistent grammar mistakes. I may not have the best grammar, but at least I am consistent about it!
About the Author
Quentin Docter started in the IT industry as a tech support agent for Packard Bell in 1994. Since then he has worked in tech support, network administration, consulting, training, web development, and project management. During his career, he has achieved certifications from CompTIA (including IT Fundamentals), Microsoft, Cisco, Novell, and Sun Microsystems. He is the author of several books, including the CompTIA A+ Complete Study Guide by Sybex, an imprint of Wiley.
Table of Exercises
- Converting between Decimal and Other Numbering Systems
- Assessing Your Computer's RAM and Virtual Memory
- Determining the Type of Installed RAM
- Examining Hard Drives in Windows
- Adjusting a Desktop Monitor
- Changing the Settings for Multiple Monitors
- Changing Your Keyboard Layout in Windows 7
- Disabling a Touchpad
- Configuring a Mouse
- Creating a User Account in Windows 7
- Managing Your Storage Space
- Manipulating Files in Windows 7
- Creating a Shortcut for My Documents in Windows 7
- Configuring Accessibility Options in Windows 7
- Downloading and Installing Adobe Reader
- Run Windows Defender in Windows 7
- Installing and Using 7-Zip
- Configuring Windows Firewall
- Installing and Uninstalling Operating System Features
- Installing Free Applications
- Configuring Windows Update
- Pricing Internet Connectivity
- The Cost of Networking
- Finding Your IP Configuration Information in Windows
- Connecting to a Shared Folder
- Connecting a Mac to a Workgroup
- Sharing a Printer in Windows
- Verifying HTTPS
- Changing Security Settings on iOS 8
- Configuring Email on an iPhone
- Configuring Email in Android
- Securing a Windows 7 PC from Unauthorized Local Use
- Testing Social Engineering
- Starting and Stopping Services in Windows 7
- Securing and Encrypting Local Folders in Windows 7
- Backing Up a Windows Security Certificate
- Installing and Using an Antivirus Application
- Managing Cookies in Internet Explorer 11
- Viewing Security Certificates in Internet Explorer
- Configuring SmartScreen in Internet Explorer 11
- Configuring the Internet Explorer Pop-Up Blocker
- Comparing Windows and Mac Laptop Prices
- Configuring Windows 7 for Media Streaming
- Booting into Safe Mode in Windows 7
- Using System Restore in Windows 7
- Using the System Configuration Utility in Windows 7
- Creating a Desktop Shortcut for MSCONFIG
- Running an Application in Compatibility Mode
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