Shepard Henkin - Opportunities in Hotel and Motel Careers (Vgm Opportunities Series)
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Opportunities in Hotel and Motel Careers (Vgm Opportunities Series)
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Opportunities in Hotel and Motel Careers VGM Opportunities Series
author
:
Henkin, Shepard.
publisher
:
NTC Contemporary
isbn10 | asin
:
0844281700
print isbn13
:
9780844281704
ebook isbn13
:
9780071403863
language
:
English
subject
Hotel management--Vocational guidance, Motel management--Vocational guidance.
publication date
:
1991
lcc
:
TX911.3.V62H46 1991eb
ddc
:
647.94/068
subject
:
Hotel management--Vocational guidance, Motel management--Vocational guidance.
Page i
VGM Opportunities Series
Opportunities in Hotel and Motel Careers
Shepard Henkin
Foreword by Darryl Hartley-Leonard President Hyatt Hotels Corporation
VGM Career Horizons NTC/Contemporary Publishing Group
Page ii
Cover Photo Credits:
Front cover: upper left and upper right, Hyatt Hotels Corporation; lower left, Cornell University, School of Hotel Administration; lower right, University of WisconsinStout.
Back cover: upper and lower left, Hyatt Hotels Corporation; upper and lower right, Hilton International.
Library of Congress Cataloging-in-Publication Data
Henkin, Shepard. Opportunities in hotel and motel careers / Shepard Henkin. p. cm. (VGM opportunities series) ISBN 0-8442-8170-0 (hard) ISBN 0-8442-8171-9 (soft)
1. Hotel managementVocational guidance. 2. Motel management Vocational guidance. I. Title. II. Series. TX911.3.V62H46 1991 647.94'068dc2091-9812 CIP
Published by VGM Career Horizons, a division of NTC Publishing Group.
1992 by NTC Publishing Group, 4255 West Touhy Avenue, Lincolnwood (Chicago), Illinois 60646-1975 U.S.A.
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of NTC Publishing Group. Manufactured in the United States of America.
8 9 0 VP 9 8 7 6 5 4 3
Page iii
About the Author
Shepard Henkin had a varied and distinguished career in the hotel industry, serving with many highly regarded hotels and chains. His positions included marketing, public relations management, operations, acquisitions, profit-center supervision, and consulting services.
For eleven years, Mr. Henkin was vice-president in charge of marketing with Loews Hotels, a major international hotel chain. He had been president and chief operating officer of Association Services, Inc., a Washington-based hotel consulting firm. In addition, he headed sales and promotional activities for the Governor Clinton Hotel in New York and for the 2,500-room Hotel New Yorker. He also organized hotel and restaurant promotional programs for UMC Industries, a St. Louis, Missouri, conglomerate. Mr. Henkin was vice-president, corporate sales, of Olympic Tower in New York, an unusual condominium complex conceived by Aristotle Onassis. He was also associated with Rockefeller Center, Inc.
Mr. Henkin attended Amherst College in Massachusetts, and was a graduate of the University of Iowa in Iowa City. He also wrote another VGM Career Horizons book, Opportunities in Public Relations.
Page v
Foreword
Each year on Hyatt's corporate anniversary, we close our headquarters in Chicago, and six hundred of us go into the field to spend the day working as bellmen, front desk clerks, bartenders, housekeepers and reservationists. We come back the next day with sore feet and weary muscles, but above all, we return with renewed respect and admiration for the people working in our hotelsthe people who make it all happen.
There's no doubt about ita career in the hotel and motel industry is hard work, and it often requires long hours. It's not for everyone, but take it from someone who's been in the business for 27 yearsa career in this industry is one of the most challenging, most exciting, most rewarding careers you could choose.
Today, perhaps more than ever, a career in the travel and tourism industry holds special appeal. First, the industry is growing. By the year 2000, the travel and tourism industry is expected to be the country's largest employer. Increased opportunities for advancement will exist. Second, the industry is becoming more and more sophisticated, with greater demand for qualified individuals with solid management, marketing, and technological skills.
Twenty-seven years ago, I started out as a front desk clerk in a Los Angeles Hyatt hotel. Since then, I've worked in virtually every
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