Mendoza Martha - Stop talking, start communicating counterintuitive secrets to success in business and in life

Praise for
Stop Talking, Start Communicating

Geoffrey Tumlin delivers practical solutions for astutely and appropriately balancing our increasing communication loads with a combination of digital tools and direct human contact. Stop Talking, Start Communicating is essential reading for executives, aspiring managers, and anyone else who wants smart, workable strategies for better communication in the digital age.

Marshall N. Carter, former chairman and CEO
of State Street Bank and Trust Company

Finally! An instruction manual for our crazy digital world! Geoffrey Tumlin nails the probleman avalanche of fast and frivolous communication is creating major relationship strainsand he provides page after glorious page of solutions. I havent read a book this important in years.

Chris Miller, founding partner of the Praevius Group

The digital age has forever changed the nature of everyday communication. This new terrain requires a reliable and up-to-date road map with practical solutions to our communication problems. And thats exactly what Geoffrey Tumlin gives us in Stop Talking, Start Communicating. This is a groundbreaking, must-read book for everyone, which provides the tools for building better relationships in our new and challenging communication environment.

Mark L. Knapp, emeritus professor of communication
at the University of Texas at Austin and former president
of the National Communication Association
and the International Communication Association

Stop Talking, Start Communicating is business writing at its very best: incredibly insightful, eminently practical, and thoroughly readable. Get your hands on this book; youll find something useful on every page.

John Knighten, former vice president
at St. Jude Medical and Boston Scientific

What a weird combinationa West Pointtrained infantry ranger with a communication PhDbut these two backgrounds come together to create an informative, funny, and spot-on book about communication, relationships, and life. Youll start to read it and not be able to put it down. Its filled with great examples and practical advice youll use an hour from nowat work, at home, everywhere in your life. A modern-day Dale Carnegie!

John Daly, Liddell Professor of Communication and
Texas Commerce Bancshares Professor of Management
at the University of Texas at Austin

Geoffrey is a five-tool consultant: brilliant strategist, inspiring teacher, keen listener, incisive coach, and gifted writer. Stop Talking, Start Communicating is like a greatest hits collection of Geoffreys advice for productive working and meaningful living. Buy this book for everyone you care about.

Manuel Morin, former managing director of the
Dallas Cowboys and president of Control Ergonomics

Stop Talking, Start Communicating is delightfully well-written and filled with useful antidotes to the communication challenges that bedevil so many of us today. With wit, precision, and a gentle touch, Geoffrey Tumlin adroitly leads readers toward better communication and more meaningful work and home relationships. Stop Talking, Start Communicating is an extremely valuable book written by a very thoughtful communicator.

Howard T. Prince II, Loyd Hackler Endowed Chair
in Ethical Leadership at the University of Texas at Austin
and founding dean of the Jepson School of Leadership Studies

Geoffrey Tumlin knows his stuff. Weve got a problem with our communication today and Geoffrey has the solutions. With his characteristic good humor and penetrating pragmatism, Geoffrey loads Stop Talking, Start Communicating with tips and strategies to improve our interactions with each other. Geoffrey has written an important, timely, and outstanding book. Read it!

Jefferson Howell, former director of the Johnson Space Center
and former Marine Forces Pacific Commander

Stop Talking, Start Communicating is filled with no-nonsense advice, actionable communication strategies, and plenty of wit and humor to keep you turning the pages. Geoffreys straightforward solutions for more productive interactions in the digital age are just what we need to cut through information overload in an increasingly fragmented work environment. Grab a copy of this book and start improving the quality of the time you spend with colleagues today.

Jason Santamaria, vice president of business
transformation at Stanley Black & Decker
and author of The Marine Corps Way

Geoffrey Tumlin presents the solutions we need to significantly improve our work and home interactions. Stop Talking, Start Communicating is useful reading for everyone seeking a path to better communication.

James V. Kimsey, founding CEO and
chairman emeritus of America Online, Inc.

Stop Talking, Start Communicating is an extraordinary analysis of the impact of the digital revolution on our humanness. But Geoffrey Tumlin goes way beyond analysis and charts the path forward with clear guideposts and convincing directions for improving our vital communication skills. Countless times throughout the book, been-there-done-that moments jumped out at me, along with straightforward instructions for handling those situations more effectively in the future. Stop Talking, Start Communicating shows us how to regain the human essence of our communication in a constructive and meaningful way.

Charles W. McClain Jr., special advisor to the president,
CEO of Texas A&M Galveston, and
former Chief of Public Affairs, U.S. Army

I hear Geoffreys wise, patient, and authentic voice on every page of Stop Talking, Start Communicating. Geoffreys clear-headed thinking and timely counsel have made a major positive impact on the life of Grace After Fire. Its great to have so many of his shrewd ideas collected in a booknow you too can benefit from his uniquely insightful and effective advice.

Kimberly Olson, CEO/president of Grace After Fire

Effective leaders build credibility and strengthen relationships through dozens of daily interactions. Stop Talking, Start Communicating is an essential guidebook to help you get the most out of these important encounters. Geoffrey Tumlin clears a path to the kind of good, consistent communication that fuels outstanding individual and organizational accomplishments.

Robert Forsten, commander of the
121st Combat Support Hospital and Brian Allgood Army
Community Hospital in Yongsan, Korea

In an age of groundbreaking communication technologies, we need groundbreaking communication skills. Geoffrey Tumlin eloquently explores these vital competencies in Stop Talking, Start Communicating, sharing essential knowledge and priceless advice for creating and maintaining thriving connections in the digital age. Stop Talking, Start Communicating should be a part of everyones communication game plan.

Adeline Cassin, commercial vice president of digital
communications at Discovery Networks Latin America

In Stop Talking, Start Communicating, Geoffrey Tumlin perfectly describes and provides remedies for a hyper-connected digital environment where our digital communication capabilities often seem to exceed our interpersonal communication abilities. Insightful, authoritative, and a pleasure to read from cover to cover, Stop Talking, Start Communicating is the book youve been waiting for.

Mark Warren, training coordinator
at the Texas Association of Counties

I saw myself on every page of this book. What a relief to have clarity on communication problems I see everywhere, and what a gift to have so many practical communication tools all in one place! Swiftly, surely, and with much-appreciated humor, Stop Talking, Start Communicating