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ABOUT THE AUTHOR
Michael Meyers is the industrys leading authority on CompTIA Core certifications (ITF+, A+, Network+, and Security+). He is the president and founder of Total Seminars, LLC, a major provider of computer and network repair seminars for thousands of organizations throughout the world, and a member of CompTIA.
Mike has written numerous popular textbooks, including the best-selling Mike Meyers CompTIA A+ Guide to Managing & Troubleshooting PCs, Mike Meyers CompTIA Network+ Guide to Managing and Troubleshooting Networks, and Mike Meyers CompTIA Security+ Certification Guide.
About the Contributor
Scott Jernigan wields a mighty red pen as Editor in Chief for Total Seminars. With a Master of Arts degree in Medieval History, Scott feels as much at home in the musty archives of London as he does in the crisp IPS glow of Total Seminars Houston HQ. After fleeing a purely academic life, he dove headfirst into IT, working as an instructor, editor, and writer.
Scott has written, edited, and contributed to dozens of books on computer literacy, hardware, operating systems, networking, security, and certification, including Computer LiteracyYour Ticket to IC 3Certification, and is co-author, with Mike Meyers, of Mike Meyers CompTIA Security+ Certification Guide.
Scott has taught computer classes all over the United States, including stints at the United Nations in New York and the FBI Academy in Quantico. Practicing what he preaches, Scott is a CompTIA A+, CompTIA Network+, and CompTIA Security+ certified technician, a Microsoft Certified Professional, a Microsoft Office User Specialist, and Certiport Internet and Computing Core Certified.
About the Technical Editor
Mark Edward Soper has worked with computers and related technologies for over 30 years, and specializes in technology education through training, writing, and public speaking. He is the author or co-author of 40 books on technology topics ranging from CompTIA A+ certification to Microsoft Windows, networking, and troubleshooting. Mark has also taught these and other topics across the United States.
Mark has CompTIA A+ and Microsoft MOS Microsoft Excel 2013 certifications, and currently teaches Microsoft Office classes for University of Southern Indiana and IvyTech Community College. Mark blogs at www.markesoper.com.
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To my grandson, William Siegmund Kelly.
Cant wait to build our first system together!
CONTENTS AT A GLANCE
CONTENTS
ACKNOWLEDGMENTS
Id like to acknowledge the many people who contributed their talents to make this book possible:
To my in-house Editor in Chief, Scott Jernigan: I couldnt have done it without you, amigo. Truthfully, has there ever been a better combo than a wizard and a paladin?
To my Executive Editor, Timothy Green: Thank you for another great book together, Tim! (I admire the new gray hairs, by the way, most likely sprouted because of my finely honed skill for missing deadlines....) In all seriousness, working with you is and has been a true joy.
To Laura Stone, project editor: Laura, thank you, thank you, thank you for abandoning your children to come work with me again! [Readers: Author is joking about the abandonment part. Laura is a dedicated and excellent mother. Ed.] Ive enjoyed many editors over the years, but you are the crme de la crme. Sant!
To Mark Edward Soper, technical editor: Fantastic job, Mark! Very much a pleasure to work with you. The book is much better because of your input and insight.